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Scottsdale, Arizona
United States
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Administrative Assistant - Audio Visual (AV) Event Technology


All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Administrative Assistant - Audio Visual (AV) Event Technology

Position Overview

The Administrative Assistant provides administrative support to operations primarily in the areas of billing and procurement by efficiently executing procedures and processes to meet business objectives and customer expectations. Enters data, supplies information, produces correspondence, and acts as the inbound receptionist for all customer calls and inquires. This position reports to the Director, Event Technology.

Key Job Responsibilities


  • Routinely check orders for accuracy so they are ready to invoice.
  • Prepares billing reports daily and submits them to the hotel for reconciliation.
  • Handles billing disputes and discrepancies and communicates resolution to all parties.

Purchase Orders
  • Processes invoices from vendors by entering them into PSAV’s procurement system to create a Purchase Order.
  • Sends copy of invoice and purchase order to vendor for reconciliation.
  • Maintains and tracks POs for reconciliation.

Data Entry

  • Records all equipment being utilized at the location for room set specifications and coordination.
  • Enters customer contact information and details into CRM system.
  • Enters payments received directly from exhibit customers into the billing system and reconciles.

Customer Support

  • Acts as primarily phone receptionist for inbound calls and inquires to the department and responds promptly to their needs.
  • Processes Exhibit Orders and payments.
  • Creates labels for shipping and coordinates with property shipping department for all shipping and receiving.

  • High School Diploma/GED
  • Computer proficiency in Microsoft Office and Web based applications
  • Professional proactive demeanor
  • Excellent written and verbal communications skills
  • Hospitality experience preferred
  • 1+ year experience in an administrative support role.

Scottsdale, Arizona, United States



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