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Company Name:
Smith College
Approximate Salary:
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Location:
Northhampton, Massachusetts
Country:
United States
Industry:
Clerical/Administrative
Position type:
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Experience level:
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Education level:
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Advancement Data Assistant

Department: Development

Job Category: Staff

Position Control: AS0385

Grade: N

Position Category: Regular

Internal/External Position Type: Administrative Support

FLSA: Non-Exempt

Position Summary:

Provide the foundation for donor, alumnae, and external constituent engagement by Smith College by maintaining and enhancing gift and biographical records. Working within the team of Advancement Data Assistants, incorporate best practices to facilitate and process gifts and pledges received and biographical updates from varying sources including electronic feeds, data files, forms, and direct contact with constituents.

Duties and Responsibilities:

Gift Accounting: In a timely and accurate manner, oversee gifts from a wide variety of sources from notification to finalization to support fundraising efforts. Assess, prepare and record gifts, pledges, and pledge payments; prepare and/ or work with bank deposits and financial information; and enter data into Banner database. Use various auxiliary applications and databases such as but not limited to Touchnet, Campus Call and CashPro Online as part of gift processing. Work with donors to resolve questions and concerns about gifts. Collaborate with other departments, including but not limited to the Smith Fund, Controller's office, and ITS to complete regular tasks, trouble shoot specific issues, and stream-line processes. Keep pace with technologically driven changes to gift accounting processes and procedures.

Constituent Records: Maintain and enhance biographical information in the Banner database to support Development and Alumnae Relations in fundraising and constituent engagement efforts. Oversee constituent records from creation to deceasing. Use various auxiliary applications and databases such as but not limited to Salesforce and Accurint as part of constituent records processing. Work with constituents to resolve questions and concerns about biographical information. Collaborate with other departments, including but not limited to the Office of Alumnae Relations, Smith Fund, and Research to complete regular tasks, trouble shoot specific issues, and stream-line processes. Keep pace with technologically driven changes to constituent records processes and procedures.

Data Integrity and Analysis: Help develop and use reports and data extracts to monitor data accuracy, quality and consistency; assess and resolve issues as they arise; and stream-line processes.

General Advancement Support: Proactively assist with advancement support as needed. Participate in team meetings and task forces as appropriate. Other duties as assigned.

Qualifications:

Education/Experience: High school diploma or equivalent, and three years of relevant experience or the equivalent combination of education and/or experience. Some course work beyond high school preferred.

Skills: Flexibility and adaptability in an evolving technical environment. Ability to collaborate and work with others, especially Advancement Data Team, toward successful results. Ability to take initiative and solve problems. Excellent organizational, interpersonal and communication skills with the ability to successfully interact with people of all backgrounds. Strong customer service orientation. Ability to maintain a sense of humor. Ability to multi-task and prioritize work effectively. Ability to meet firm deadlines and to handle the pressure of a fast-paced work environment. Strong attention to detail and accuracy. Ability to manage confidential information with appropriate discretion.

Very high level of computer literacy. Following protocol, accesses and enters data in fundraising database. Able to extract data and display in other reports as needed. Able to incorporate use of a variety of auxiliary computer systems into daily work flow. Highly proficient in Microsoft Office with emphasis in Excel spreadsheet skills. Navigates Web as resource.

Additional Information:

Smith College is an EO/AA/Vet/Disability Employer

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