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Company Name:
Approximate Salary:
Not Specified
Northampton, Massachusetts
United States
Position type:
Full Time
Experience level:
1-2 Years
Education level:
High School or equivalent

Collection Services / Circulation Associate

Provides public and collection services support for the Josten Performing Arts Library. Assists with all aspects of course reserves. Provides support for monograph acquisitions, cataloging, circulation, and scores collection maintenance. Provides operations and customer service backup at service desk and supervises student workers.

Circulation Support and Course Reserves: Assists with library operations and security during scheduled hours; some evening hours may be required. Supervises and supports student assistants at the service desk in accordance with service standards. Knows and uses all facets of the libraries' online circulation system. Monitors equipment; fixes minor problems. Provides basic reference assistance, directions and referrals to patrons. Makes decisions or takes action to resolve service problems and issues. Trains and supervises students. Provides backup for Josten's interlibrary loan routine.

Assists with all aspects of course reserves. Processes paper and electronic reserves requests. Maintains e-reserves archives on a server.

Acquisitions and Copy Cataloging Support: Performs pre-order, receipt and copy cataloging work routines, such as searching order requests in OCLC, on the Internet, and in traditional bibliographic tools to determine holdings, bibliographic information, price, source, and availability; compares bibliographic record against item in hand and assigns/revises pre-determined item call numbers. Administers standing orders for series and forwards bills for payment. Creates/updates/closes out records; checks in items; claims items. Works with staff, patrons, vendors, and publishers to answer questions and resolve problems related to scores and orders.

Coordinates receipt and processing of all gifts. Maintains records and sends acknowledgements to donors as necessary.

Performs other duties as required.

Education/Experience: High school diploma or equivalent; 1-3 years relevant experience; or equivalent combination of education and/or experience.

Skills: Excellent interpersonal and communication skills. Accuracy and attention to detail. Problem solving skills. Ability to organize and prioritize work effectively. Ability to work with people of all backgrounds. Ability to work independently and as part of a team. Experience with standard office software. Library and music experience highly desired.

This is a full-time, academic year position 35 hours per week for 43.16 weeks per year.

Smith College is an EO/AA/Vet/Disability Employer

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