Company Name:
Approximate Salary:
Per Hour
Columbus, Ohio
United States
Position type:
Part Time
Experience level:
1-2 Years
Education level:
Bachelor Degree

College Transition Specialist (part-time)

Requisition ID: req2248

Job Title: College Transition Specialist- Ctr for Advising Support & Exp (part-time)

Department: Ctr for Advising Support & Exp

Location: Columbus Campus

Employment Type: Staff

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation: $19.26

Schedule: Up to 29 hours per week during the following times: Mon, Tues, Thurs, Fri 8am-5pm, Wed 10am-6:30pm; occasional evenings and Saturdays required based on operational need.

Job Description:

This role is the first-stop omnibus for admission and student services to new students in a complex and diverse learning environment. Individuals in this role are responsible for providing new student support and coaching. This includes, but is not limited to: placement process support (Placement test, career assessments, Prior Learning Assessment (PLA), etc.); academic coaching & learning support, and participation in campus-wide events such as New Student Programs.

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Duties are numbered for convenience and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.

1) Participates in the planning, coordination, and implementation of recruitment and advising activities designed to attract and enroll new students.

2) Works with students throughout the admission and enrollment process. Reviews information regarding career opportunities, program of study, placement, orientation and financial aid.

3) Assists in advising students on issues that will impact their placement, enrollment, financial assistance including the potential effect of changes in their course load, withdrawal from their classes and eligibility for a refund of tuition charges, and adherence to the Satisfactory Academic Progress standards policy and appeal process.

4) Integrate and explain policies and procedures of all areas of enrollment services and other closely related areas to all new students. Be able to anticipate students' needs by considering all aspects of the enrollment cycle. This position will be providing this level of service in person, over the phone and over email.

5) Assists with on-campus visits, providing campus tours, special event programming, and other internal and external recruitment activities. Provides outreach and follow-up support via written and phone communications. Tracks all activities, evaluates their effectiveness and recommends outreach changes and improvements.

6) Communicate with students regarding the assessment/course placement/testing process and procedures in-person, via phone, e-mail and other electronic means.

7) Serves as a primary facilitator of new student programs (including New Student Workshops, New Student Orientation, and Online Orientation) by providing engaging presentations, first semester course recommendations, financial aid support, and general support to new students and their families.

8) Creates, produces, and presents professional, engaging, and motivational presentations using the latest technology to a wide variety of audiences providing information about the College and opportunities for students.

9) Assists students in understanding their financial obligations and educating them on how Columbus State Community College, federal, state and third party resources can provide assistance.

10) Utilizes critical thinking, problem solving and experience with student issues to be proactive in addressing potential student concerns, identifying potential barriers within the student enrollment process and initiating steps resulting in resolution.

11) Makes referrals to faculty, advisors, counselors, program coordinators, student service areas, or other resources as needed.

12) Collaborates closely with key Columbus State departments including the Academic Affairs, Admissions, College Testing Services, Student Central, Integrated Processing, and Financial Aid to assure effective student enrollment matriculation.

13) Assist with other Enrollment and Student Service areas as needed/assigned.

14) Perform other duties as assigned.

Usual Physical Demands: The incumbent of this position typically exhibits the physical demands identified in the Functional Job Analysis on file in the College's Human Resources Department and which is periodically reviewed and updated. Physical demands listed in the Functional Job Analysis are not job qualification standards, but are used to help the College assess and determine reasonable accommodations for otherwise qualified individuals covered by the American's with Disabilities Act.

While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears. Employee occasionally lifts items up to 10 pounds.

Working Conditions: Normal office working conditions.

Knowledge, Skills and Abilities: Knowledge of: standard practices within area of specialization. Skill in: servicing of customers within area of specialization; performing administrative duties in support of specialized function; application of job related computer software; operation of job-related equipment including computer and other equipment. Ability to: develop and maintain effective working relationships with coworkers, supervisors, students, general public, and other job contacts; maintain confidential and sensitive information.

Minimum Qualifications:

Bachelor's degree in a related field with at least one year of experience in education, social work, customer service, or a related field. Applicant must possess strong interpersonal and communication skills, ability and willingness to work collaboratively. Attention to detail and the ability to follow through with assisting the student. Commitment to the students' success and student centered education. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

Preferred Qualifications: Experience working at a Community College.

Additional Information: Applicants are encouraged to submit a cover letter detailing how their qualifications align with the needs of the position.