Company Name:
Approximate Salary:
Per Year
Location:
Murfreesboro, Tennessee
Country:
United States
Industry:
Information Technology
Position type:
Full Time
Experience level:
3-5 Years
Education level:
Bachelor Degree

Instructional Tech Specialist

INSTRUCTIONAL TECH SPECIALIST

Information Technology Academic

Pos. # 425280 Req. # P509

RESPONSIBILITIES: This position will provide professional microcomputer and audio/visual support for MTSU owned or occupied spaces via phone, email, and in person. This position also provides expertise in enterprise software deployment over the network to approximately 7,000 computers across the MTSU campus. In this role the technician will perform deployment, installation, support, and training of these enterprise level software packages. This position documents all support interactions in the current ticketing system. As needed this position will participate in cross departmental and/or University committees and perform other related task or special projects as assigned. This position must remain knowledgeable about new and emerging learning spaces technologies, and continue to be innovative in order to provide the highest quality instructional technology environment.

QUALIFICATIONS: Bachelor's degree preferably in computer science, engineering, information systems or related area required. Three (3) years extensive experience with installation, maintenance, troubleshooting, and repair of microcomputers (both PC and Macintosh) and peripherals. Experience should include the installation, service, and support of Windows 7, 8, and 10 as well as Mac OS X 10.5 and higher. Two (2) years of experience creating software packages for mass deployment utilizing a software distribution system such as SCCM or Kaseya. Experience with installation, service, and support of instructional and audio/visual systems required. An Associate's degree in related area and five (5) years extensive work experience or seven (7) years extensive work experience may also be substituted in lieu of a degree.

SALARY RANGE: commensurate with experience

FILING PROCEDURE: Interested applicants should submit the following required materials: (1) a cover letter indicating interest in the position; (2) a complete resume (3) an application submitted at: http://mtsujobs.mtsu.edu.

POSTING DATE: October 31, 2018

CLOSING DATE: November 30, 2018