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Company Name:
Glendale Community College
Approximate Salary:
Not Specified
Glendale, California
United States
Position type:
Full Time
Experience level:
2-4 Years
Education level:
Bachelor Degree

Library Public Services Manager

Library Public Services Manager


$5,166.00 - $5,699.00 Monthly


Glendale, CA

Job Type

Classified Management


Library and Learning Support Services

Job Number



8/10/2018 5:00 PM Pacific


Plans, organizes, directs, and schedules the work of library public service areas (circulation, interlibrary loan, and reserves).


The Library Public Services Manager assumes total operational responsibility for the library public service areas (circulation, interlibrary loan, and reserves) and performs complex technical operations and public services transactions. The Library Public Services Manager is knowledgeable about the operating procedures and policies of libraries and may recommend policy changes to improve service. The Library Public Services Manager may design new procedures to increase efficiency and provides work direction and training to Library Technicians I and II, Library Assistants, and Assistant Instructional Computer Lab Technicians. The Library Public Services Manager interacts regularly with library users.


The Library Public Services Manager reports to the Dean, Library and Learning Support Services and may receive direction from library faculty and staff.

Functional and technical supervision is exercised over Library Technicians I and II, Library Assistants, Assistant Instructional Computer Lab Technicians, and student workers.

Examples of Duties

Oversees specialized and technical functions related to the management of library services operations, including implementation of policies and procedures related to the integrated library system.

Trains and supervises Library Technicians I and II, Assistant Instructional Computer Lab Technicians, Library Assistants, and student assistants in the daily operation of the assigned areas.

Plans, assigns, organizes, and monitors work while coordinating multiple service areas.

Develops, evaluates, and recommends library procedures and resolves operational and procedural problems in cooperation with the Dean and librarians.

Participates in planning and developing library policies, procedures and programs and may initiate them. Contributes to the program review and accreditation processes.

Provides information and assistance to faculty, staff, and students on the use of library systems and the location of materials and answers general and directional inquiries.

Communicates library policies to users, addresses user comments and complaints, and enforces the Student Code of Conduct. Maintains, and monitors preparation of, financial and statistical records and reports.

Develops and coordinates library signage, flyers, reports, publications (print and electronic), library bulletin boards, and displays cooperatively with the Dean and librarians.

Monitors library facility needs and submits work orders as needed. Performs other duties as assigned.

Documents policies and procedures for the department.

Trains, mentors, and evaluates all classified personnel in the Public Services areas.

Performs other duties as assigned.

Minimum Qualifications

Knowledge of:

Management methods and skills necessary for supervision.

Principles and practices of supervision and training.

Customer service principles.

Library terminology, standard library practices and techniques, and office recordkeeping and bookkeeping methods.

Integrated library systems and interpretation of manuals.

The Dewey Decimal Classification System.

Machine Readable Cataloging (MARC) fields and tags.

Modern office practices.

Word processing, spreadsheets, and database utilization.

Desktop publishing and graphics applications software programs.

Internet searching.

Computer operating systems such as Windows and Mac OS.

Basic accounting and statistical principles.

Ability to:

Supervise, oversee, plan, and organize the operation of library service areas.

Plan, develop, apply and explain rules, regulations, policies, and procedures.

Apply supervisory skills to train and direct others.

Analyze situations accurately and adopt an effective course of action within established guidelines.

Foster a teamwork environment.

Work independently on a variety of assignments requiring specialized skills and knowledge.

Communicate clearly, concisely and effectively both orally and in writing.

Interact positively and diplomatically with faculty, staff, and students in a multi-ethnic environment.

Operate, troubleshoot, and instruct others in the use of standard office equipment such as computers, tablets, photocopiers, and printers.

Establish and maintain cooperative and effective working relationships with others.


Minimum requirements:

Any combination equivalent to a Bachelor's degree from an accredited college or university and two years of progressively responsible library experience.

Additional Information


Starting salary is from $5,166.00 to $5,699.00 per month depending upon education and experience. Step placement within the appropriate column is determined by Article VIII of the Collective Bargaining agreement. Fringe benefits, which are subject to change pursuant to negotiations under Section 3500 of the California Government Code, are presently provided and include family and domestic partner medical and dental, two-party vision plan, and employee life insurance.

Application Process

This position requires the following documents to be attached to your online application in order to be considered:

- Current resume

- Cover letter that addresses minimum and desirable qualifications

- Transcripts showing required degree must be submitted. Unofficial transcripts will be accepted only during the application process. Official transcripts are required upon offer of employment. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.

Please note: All required documentation must be attached to the online application by the applicant by the closing date. Additional documents not requested in the announcement, will not be reviewed. Incomplete applications will not be considered.

Your application and any required attachments must be submitted by Friday, August 10, 2018 by 5:00 p.m.

Applications with incomplete information (i.e. statements such as "see resume") or missing documents will not be considered.

If you have additional questions please call 818-240-1000 ext. 5921.

Selection Process

All completed applications and application materials will be screened to ensure that the minimum requirements stated in the job announcement are met. Those candidates who meet the minimum qualifications and possess the highest degree of desired job-related qualifications will be invited to the college for an interview at their own expense. The College President will make the final recommendation to the Governing Board of Glendale Community College.

This position is offered contingent upon funding. The district reserves the right to extend, withdraw, and/or reopen this position at any time.

About the College

Glendale Community College (GCC) is nestled in the foothills of the San Rafael Mountains, centrally located at the intersection of three major freeways, just ten miles from downtown Los Angeles. Glendale is affectionately known as Jewel City, one of the fastest growing communities in the Southern California region. A vibrant hub of economic activity and cultural diversity; it is an exciting place to work and live!

GCC is recognized throughout the state as a model of shared governance and collegiality. Known for excellence and rigor, we have one of the highest transfer rates to the UC system and other California four-year colleges. Additionally, the college offers a broad range of vocational programs and takes pride in providing outstanding student services and curriculum to help prepare students for success in the 21st Century.

GCC is committed to maintaining an environment which provides opportunities to individuals with a wide variety of talents, experiences, perspectives, and backgrounds. We believe in the importance of diversity amongst our faculty, staff, and student population to better serve the college and surrounding communities.

Equal Employment Opportunity

Glendale Community College District provides all applicants for district employment with equal employment opportunities and provides present employees with training, compensation, promotion, and all other attributes of employment without regard to a person's race, religious creed, color, age, sex, national origin, veterans' status, ancestry, marital status, sexual orientation, medical condition, gender identity or disability.


Applicants who require a reasonable accommodation for the application, testing or interviewing processes should contact the Human Resources Department at the time of application submission.

Thank you for your interest in employment opportunities with Glendale Community College.


Ann H. Ransford, Dr. Vahe Peroomian, Anthony P. Tartaglia,

Yvette Vartanian Davis, and Dr. Armine G. Hacopian


To Apply, visit: