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Company Name:
University of California, Riverside
Approximate Salary:
Not Specified
Riverside, California
United States
Position type:
Experience level:
Not Specified
Education level:
See ad for details

Manager of International Student Services

Full/Part Time
Full Time

8AM - 5PM

$48,800 - $72,500

Position Information

Under the direction of the Associate Director of International Education Programs, the Manager of International Student Services is responsible for the management and development of the International Student Services unit, inclusive of the IEP Homestay Program (400 local participating families), the residential education program at International Village Apartments (300 beds/2 buildings), the Transportation and Cultural Liaison Office (15 part-time drivers), and the Activities Office, all serving up to 5,000 international students per year. This position is responsible for revenue generation through housing occupancy, excursions and transportation services; comprehensive student life programming inclusive of social and cultural activities, co-curricular conversation programs, service-learning programs and other activities that support custom programs and the general student population. The position is responsible for development and performance management of staff, overseeing daily administrative operations; student advising on matters of student life, adjustment, and health insurance; and leadership on crisis management, conflict resolution.

Minimum Requirements

Knowledge of University processes and procedures.
Demonstrated track record of creating remarkable customer service experiences.
Skills in project management.
Skills in active listening, critical thinking, negotiation, problem solving, reasoning, organizing, written and verbal communication; multitasking and intercultural competence.
Thorough knowledge of Student Affairs/Student Life specialization.
Knowledge of advising and counseling techniques and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Organizational/leadership skills to work in a fast-paced environment.
Skills in fostering teamwork and mentoring individuals.
Excellent composition and verbal skills with diverse audiences/personnel.
Demonstrated time management skills.
Knowledge of laws and policies applicable to student housing and student life in higher education.

Preferred Qualifications

Knowledge of student development theory and counseling theory.

Knowledge of California tourism.

Second language proficiency.

Experience living/working/studying abroad.

Additional Information

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities'air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
  • Washington Monthly (August 2016) ranked UC Riverside 12th in the nation in its annual University and College Survey.
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  • Education Trust placed UC Riverside 9th in the nation for closing the graduation gap between black and white students by 1.7 percentage points.
  • In QS World University Rankings 2016/2017, UC Riverside's Department of Philosophy is #1 in the world for the frequency with which published papers are cited by other philosophers.
  • U.S. News and World Report Survey (September 2016) ranked UC Riverside 118th overall; earns "Great Schools, Great Prices."
  • Shanghai Jiao Tong University (August 2016) Academic Ranking of World Universities ranked UC Riverside among the top 151 to 200 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."
  • U.S. News and World Report's Best Graduate Schools (2016) including:
    • Graduate School of Education - 62nd among ranked schools
    • Bourns College of Engineering - 71st among ranked schools
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

For information about our generous employee benefits package, visit: Employee Benefits Overview


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