Company Name:
Approximate Salary:
Not Specified
Location:
Chicago, Illinois
Country:
United States
Industry:
Education
Position type:
Full Time
Experience level:
1-2 Years
Education level:
Bachelor Degree
Street:
33 W Monroe St
City:
Chicago
State:
Illinois
Fax:
3122645144
ID
344928
Phone:
312-944-1750

Program Advisor

Status: Full-time, exempt
Schedule: M-F, 8.30a.m. 4.30p.m, including occasional evening and weekend work and occasional travel based on seasonal business needs/position requirements
Reports to: Assistant Director for Advising
Direct reports: None
Start date: ASAP
Location: Chicago, IL, USA

About us:

Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 8,000 study abroad students every year.

From our headquarters in Chicago to our 140+ study abroad programs in 85 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment.

We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $4 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study.

We're not ashamed to admit, we're a little bit obsessed with study abroad.


Summary of position:

The IES Abroad Program Advisor is responsible for providing top quality pre-departure advising, preparation, and service for all IES Abroad students, their families, and home school personnel. The Advisor serves as an expert on a set of IES Abroad programs for both external and internal audiences.

Experience & Qualifications/Skills:

  • Two or more years' experience in the field of study abroad or student advising (preferred)
  • Enthusiasm for education and development of college-aged students
  • Empathetic communicator with exceptional customer service skills
  • Ability to manage and maintain high call volume
  • Ability to exercise sound judgment when handling a variety of issues
  • Excellent written and verbal communication skills
  • Ability to work with minimal supervision and take responsibility for actions, results
  • Strong self-direction and initiative skills
  • Act in a professional manner at all times
  • Ability to be flexible and adaptable in a changing environment
  • Adheres to office/departmental policies and procedures with infrequent unplanned absences
  • Maintains a positive can-do attitude even during stressful situations
  • Creative and proactive approach to work
  • Ability toorganize and prioritize multiple tasks
  • Ability to contribute to a high-performing team
  • Strong attention to detail with the capacity to maintain accurate records
  • Intermediate level Microsoft Office skills, and ability to learn database and content management system platforms
  • Social media literacy
  • Familiarity with principles of international education, study abroad, and intercultural competency

Education Licenses and/or Certifications etc.:

  • Bachelor's degree incorporating study abroad preferred or equivalent work experience
  • Program Advisors periodically travel to campus events within the U.S. Candidates must have a valid driver's license and be willing and able to drive a car
  • Must be legally eligible to work in the United States

Background Check: A background check may be conducted, based on responsibilities, as a condition of employment.

Application Deadline:

Open until position is filled.

No phone calls or emailed status inquiries accepted.

How to Apply:

All applicants should submit an application including cover letter, resume and salary requirements by clicking 'Apply Now' at the right hand side of this page.

Please visit http://www.iesabroad.org/study-abroad/about/employment for more information about working at IES Abroad.