Company Name:
Approximate Salary:
Per Year
Indianapolis, Indiana
United States
Position type:
Full Time
Experience level:
2-4 Years
Education level:
Bachelor Degree
33 W Monroe St

Program Specialist

Status: Full-time, exempt
Schedule:M-F, 8:30am-5:00pm, 37.5 hours per week with a 1 hour lunch break. May require occasional evening and weekend work based on seasonal business needs/position requirements
Reports to: Associate Director, Program Management
Direct reports: None
Start date: ASAP
Location: Indianapolis, IN

About us:

Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 8,000 study abroad students every year.

From our headquarters in Chicago to our 160+ study abroad programs in 85 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment.

We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $4 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study.

We're not ashamed to admit, we're a little bit obsessed with study abroad.

Summary of position:

The Program Specialist is responsible for managing and maintaining detailed program information for global use across the organization for an assigned portfolio of programs. The PM is also responsible for maintaining relationships with assigned host institutions, managing the student admissions and relevant pre-departure issues for those universities, and also providing on-site support and services to participating students.

Job Responsibilities:

  • Serve as the ultimate authority on program information, management, and execution for an assigned portfolio of university programs; lead the program super user team to ensure staff worldwide receive relevant program updates.
  • Maintain accurate information about assigned programs including admission requirement, host university contacts, departmental and registration restrictions, housing and insurance etc.
  • Identify appropriate housing for students, working with the Executive Director to secure appropriate contracts for large groups of students
  • Work closely with the Manager of Financial Planning & Operations, New Business Initiatives to ensure accurate pricing information is available.
  • Coordinate and execute visits to hosting institutions each semester, arranging all travel, meetings with hosting institution personnel and manage student activities.

Experience & Qualifications/Skills:

  • 2+ years' experience in an administrative role
  • Strong computer skills including but not limited to webpage content management, Microsoft Office, and database skills.
  • Excellent written and verbal communication skills
  • Experience working with multiple cultures
  • Strong attention to detail with the capacity to maintain accurate records
  • Strong organizational, problem solving, initiative and interpersonal skills
  • Ability to exercise sound judgment when handling a variety of issues
  • Ability to be flexible and adaptable in a changing environment
  • Maintains a positive can-do attitude even during stressful situations
  • Ability to work both independently and as a team player
  • Experience living and / or working or studying abroad desirable
  • 25% travel required of this position
  • Working proficiency in Chinese or Japanese a plus

Education Licenses and/or Certifications etc.:

  • Bachelor's degree or equivalent work experience

Background Check: A background check may be conducted, based on responsibilities, as a condition of employment.

Application Deadline:

Open until position is filled.

No phone calls or emailed status inquiries accepted.

How to Apply:

All applicants should submit an application including cover letter, resume and salary requirements by clicking 'Apply Now' at the right hand side of this page.

Please visit for more information about working at IES Abroad.