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Company Name:
Citrus Community College
Approximate Salary:
Not Specified
Glendora, California
United States
Position type:
Full Time
Experience level:
3-5 Years
Education level:
Bachelor Degree

Protocol, Government and Community Relations Supervisor

Posting Number: 0600750

Posting Date: 08-06-2018

Closing Date: 09-12-2018

Department/Division: Office of the Superintendent/President

Funding: District Funded

Job Category: Supervisor/Confidential

Assignment: Full-Time

Percentage Employee: 100%

Months per Year: 12 months

Work Days per Week: See "Work Schedule per Day" below.

Work Schedule per Day: Generally Monday through Friday; however, this is an exempt management/supervisory-level position requiring some weekend, holiday, and non-conventional working hours in addition to the regular working hours of a collegial environment.

Work Shift for this Position (select all that apply): Days, Nights, Weekends

FLSA: Exempt

Placement/Range: 15-1 (Starting salary for a new supervisor/confidential hire at Citrus College is fixed at Step 1.)

Pay Rate: $7,510.00/month

Benefits: The District provides a fully-paid, comprehensive program of fringe benefits including major medical, dental, and vision insurance for full-time employees and eligible dependents. Life insurance provided for employee only. Also, currently included each year are 17 paid holidays, 22 vacation days and 12 illness days.

A Complete Application Packet Includes: Resume, Cover Letter, Transcripts

Optional Applicant Documents: Other Document (s), Licenses and Certificates

Position Summary:About Citrus College:

Celebrating over 100 years of service, Citrus College is located in Glendora in the foothills of the San Gabriel Mountains, approximately twenty-five miles northeast of metropolitan Los Angeles. The college has the distinction of being the oldest community college in Los Angeles County and the fifth oldest in the state.

Citrus College was founded in 1915 under the leadership of Dr. Floyd S. Hayden, who helped bring the community college movement to California. From 1915 to 1961, the college was operated by the Citrus Union High School District. In July 1961, the Citrus Community College District was created to include the Azusa and Glendora unified school districts. In 1967, the district expanded to include the Claremont, Duarte and Monrovia school districts.

Today, Citrus College occupies a 104-acre campus. The college is currently experiencing a major facilities expansion project that will change the look of the campus. The college enrolled 27 students in 1915 and currently the college serves more than 19,000 students annually. Classes are offered on a 16-week calendar (fall and spring semesters), as well as in a variety of non-traditional scheduling options -- winter intersession, evenings, summer sessions, and optional class formats, such as online education courses.

Mission Statement

Citrus College provides innovative educational opportunities and student support services that lead to the successful completion of degrees, transfer, career/technical education and basic skills proficiency. The college fosters personal and professional success through the development of critical thinking, effective communication, creativity, and cultural awareness in a safe, accessible and affordable learning community. In meeting the needs of our demographically diverse student population, we embrace equity and accountability through measurable learning outcomes, ethical data-driven decisions and student achievement.


Citrus College is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges, 10 Commercial Blvd., Suite 204, Novato, CA 94949, (415) 506-0234), an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U.S. Department of Education. Additional information about accreditation, include filing of complaints against member institutions can be found at


Under the general direction of the Superintendent/President, the Protocol and Government Relations Supervisor plans, develops, directs, and implements all aspects of the District's governmental and community relations.

Serves as the District's contact and liaison to elected officials, community college trustees, community agencies, businesses, and chambers of commerce leaders. Within the scope of protocol, coordinates external relations efforts and special projects, events, correspondence and publications for Board of Trustees and the Superintendent/President.

Essential Duties and Responsibilities:


• Composes and/or prepares letters, reports, guest columns, presentations and speeches.

• Develops and implements outreach events, workshops and publications for both the internal and external college community.

• Reviews and makes necessary edits/revisions on correspondence, publications, campus messages, and reports.

• Analyzes, reports on, and responds to local, state, and federal legislation affecting Citrus College and community college education.

• Analyzes pending legislation and policy issues and prepares written analyses.

• Prepares Board Highlights for each Board of Trustees meeting.

• Works with the Superintendent/President to, oversee and coordinate special projects and events and develop protocols for procedures and communications.

• Plans and oversees special events related to governmental and external relations, such as education forums, college and/or community events and campus visits by legislators and state officials.

• Arranges and plans lobbying efforts on behalf of the Board of Trustees and the Superintendent/President.

• Establishes and maintains relationships with community college organizations and area community colleges to address common concerns.

• Acts as the Superintendent/President representative or District representative to college and/or external committees, meetings and events.

• Maintains positive working relationships with other departments on campus.

• Communicates District policy and administrative decisions to assigned personnel and students.

• Creates an atmosphere of collegiality and supports the goals of participatory governance.

• Supervises and evaluates assigned personnel.

• Resolves conflict.

• Performs other duties as assigned that support the overall objective of the position and the District's mission and philosophy.

Knowledge, Skills and Abilities:


• Superior ability to create, compose and edit written material.

• Superior organizational and planning skills.

• Superior verbal and presentation skills.

• Thorough knowledge of policies, goals and objectives of the District and Board of Trustees.

• Knowledge of community college education in California.

• Knowledge of protocol appropriate for contacts with elected officials, trustees, community agencies, business and chambers of commerce.

• Knowledge of research methodology.

• Interpersonal skills necessary to relate to state and national legislators and their staff.

• Ability to perform all of the relevant duties of the position with only general direction.

• Ability to work effectively in a shared governance environment.

• Ability to provide customer support from a management level.

• Ability to provide customer service protocol with a customer service-oriented priority.

• Ability to effectively use a personal computer and a variety of job-related software applications.

• Ability to conduct long-range planning.

• Ability to communicate effectively, in English, with a diverse population both orally and in writing.

• Sensitivity to, understanding of, and respect for the diverse academic, socioeconomic, ethnic, religious, cultural background, disability, and sexual orientation of community college students, faculty, and staff.

Minimum Qualifications:


• See Education and Experience below.

Preferred Qualifications:


• More than five years of experience in community college education related to analyzing legislation and duties related to government relations.

• Experience working with various social media platforms.

Education and Experience:


• Possession of a bachelor's degree, and three years of experience working in higher education in the area of protocol, governmental and/or community/external relations.

Licenses and Certificates:


• Requires a valid driver's license.

Special Instructions to Applicants:


It is the policy of the District not to discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one of more of these actual or perceived characteristics.

Special Instructions to Applicants:

Applications are considered legal documents, and as such, all areas of the application must be completed or your application packet will be considered incomplete, and will not be moved forward. While it may be appropriate in some areas of your application to use "NA" (not applicable), do not use terms such as "see resume" or "see attached". When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.

Applicants are responsible for ensuring that all required documents, and those additional documents you choose to include, are attached BEFORE clicking the "Finished Attaching Documents" button and confirming. It is advisable to attach "Optional" documents first, and then "Required" documents once you are ready to click on the "Finished Attaching Documents" button and confirming.

Application and Supplemental Questionnaire must be complete. A resume will not substitute for a fully completed employment application and supplemental questionnaire. Incomplete applications will be rejected. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.

Additional documents CANNOT be added to your electronic application packet once you click on "Finished Attaching Documents" and receive your confirmation number; so, please be sure you have all documents you will upload handy and in an electronic format. THE APPLICANT TRACKING SYSTEM WILL NOT ACCEPT DOCUMENTS LARGER THAN 2MB. IF YOUR DOCUMENTS DO NOT UPLOAD, PLEASE RESIZE. If you do not have all your documents handy at the time you are applying for the position, we advise you to click on "Finish Attaching Documents Later". Be sure, however, to finish attaching your documents BEFORE the close or first consideration date for the position. Please remember, you will NOT be able to attach additional documents after you have selected "Finished Attaching Documents" and have received a confirmation number, and you will not be able to apply for a position after the position has closed.

Please note: should an applicant apply for a position more than once, only the most recently received application packet will be the one screened for completeness. All others will be deemed inactive, and will not be considered, regardless of completeness.

We regret we are unable to accept faxed, emailed, mailed, or hand delivered application materials outside the online Applicant Tracking System (ATS). Only application materials submitted through this electronic format will be accepted. Exception: The Citrus College Form 101 must be mailed or hand delivered to the Director of Human Resources in a sealed, confidential envelope.

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.

Starting salary for a new supervisor/confidential hire at Citrus College is fixed at Step 1.

About Transcripts:

About Transcripts:

• Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.

• Official transcripts will be required at the time of the job offer.

• Transcripts must be from the awarding institution, and must show that the degree has been awarded (or conferred) and the year.

• Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.

• All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.

• Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.

Selection Procedure:

Selection Procedure:

• A selection committee will review application packages of those candidates who have met the minimum qualifications for this position, and will select a limited number of qualified candidates for an interview.

• Each candidate may be asked to make a presentation on a topic of the selection committee's choice. The candidate will be informed of the topic when an interview appointment is scheduled.

• Each candidate may be asked to provide a sample of his or her writing ability just prior to the interview.

• Travel costs must be borne by the applicant.

• Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.

• If selected as a finalist, the candidate permits the District to contact the current and former employer(s) to investigate past employment history.

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