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Company Name:
Approximate Salary:
Not Specified
Charles Town, West Virginia
United States
Position type:
Full Time
Experience level:
6-9 Years
Education level:
Bachelor Degree

Senior Business Analyst

Senior Business Analyst

Requisition Number: 18-0072

Location: Charles Town, WV

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Reports To: Director, Business Analyst

Department: Information Technology

Office Location: Charles Town, WV

FLSA Status: Exempt

Date Posted: June 20, 2018

Date Closing: Open Until Filled

Synopsis of Role:

The Senior IT Business Analyst is responsible for developing a strong relationship with internal business customers, working with business customers to understand and document current processes, and identifying areas where processes could be improved through changes to the process and/or enhancements to the system.

Essential Functions:

• Analyzes business practices throughout American Public University System (APUS) departments and utilizes this information to influence process improvements.

• Understands, analyzes, interprets, and documents process workflows.

• Analyzes information obtained from management to conceptualize and define operational problems.

• Designs new and improved processes utilizing knowledge or performance data, metrics, and process interdependencies.

• Analyzes business processes to define the functional and detailed requirements and works with the team to design specifications and approach.

• Studies and analyzes information about alternative courses of action to determine which plan will offer the best outcomes.

• Develops metrics to track business process improvements within both the information technology (IT) department and business organization.

• Oversees the transition to new processes and conducts continuous review and updates to ensure that changing business unit conditions are met.

• Leads discovery sessions, publishes meeting minutes, and ensures all action items are completed within the time frame set.

• Consults with business process owners to obtain additional information during system development in order to evaluate an alternative approach.

• Conducts system demonstrations and coordinates the creation of user guides.

• Prepares or works with the QA team to prepare quality assurance test plans and perform execution of test cases.

• Prepares User Acceptance Testing (UAT) documentation and leads the user acceptance testing effort with the responsible business process owner.

• Performs other duties as assigned.

Work Environment:

• Standard office environment in Charles Town, WV.


Required Skills:

• Proven leadership ability with strong interpersonal skills.

• Ability to set and manage priorities and projects with tight deadlines in a fast-paced environment.

• Excellent written and verbal communication skills with the ability to articulate ideas to technical and non-technical audiences.

• Keen attention to detail.

• Ability to self-motivate and direct.

• Superior analytical, evaluative, and problem solving abilities.

• Ability to motivate others, and work in a team-oriented, collaborative environment.

• Ability to write queries in SQL to perform data analysis and understand data models.

• Strong understanding of software development life cycle methodologies (SDLC).

• Understanding of relational database concepts.

Required Experience:

• Bachelor's degree in a relevant field required; advance degree preferred.

• Minimum seven years' experience working in information technology as a business analyst required.

• Exposure to information technology development methodologies such as waterfall, agile, or rational unified process (RUP) preferred.

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