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Company Name:
Approximate Salary:
Not Specified
Knoxville, Tennessee
United States
Human Resources
Position type:
Full Time
Experience level:
5-7 years
Education level:
See ad for details

Senior Director - 18000000E4

Senior Director - 18000000E4


Senior Director, Human Resources

Pay Grade 46

Oversees the Employee Relations and Recruitment units of the UTK area HR Unit. Will develop a campus-level organizational development function and provide oversight and direction to that unit. Provides advice and counsel to university employees and management on situations involving human resources concerns. Develops strategic direction and goals for these units, guides implementation, and develops innovative approaches to HR services for the UTK area.

Provides oversight of the Employee Relations and Recruitment units to include:

  • Hiring associates and supervising their activities
  • Responding to and addressing issues and concerns raised by the unit's employees
  • Developing and conducting annual performance reviews
  • Providing advice and counsel to three teams of HR professionals
  • Assigning and reviewing the work and special projects assigned to the associates
  • Leading or serving on committees including HR employees and others to address campus/area
  • concerns
  • Sets strategic vision and activities to further enhance HR services to UTK area faculty and staff
  • Develops meaningful metrics to measure effectiveness

Will develop a campus-level organizational development function and provide the same oversight to this unit.

Meets with Knox Area employees and/or managers to include:

  • Providing advice and counsel regarding campus policies and procedures
  • Assisting managers involved with Employee Relations, Recruitment and organizational development concerns
  • Assisting employees with conflicts between themselves and other employees and/or management
  • Providing assistance and guidance to management should a reduction-in-force or the elimination of externally-funded positions become necessary
  • Conducting pre-termination hearings and/or employee grievances
  • Responding to 946-CARE calls by referring the employee to the appropriate resources or requesting a review of the situation by the CARE committee
  • Meeting with and conducting monthly Employee Relations Committees meetings to respond to concerns and provide pertinent and up-to-date information
  • Conducting investigations of employee or management concerns; interviews affected employees; analyzes responses; summarizes findings; develops recommendations; and
  • presents results summary and recommendations to the appropriate administrator(s)
  • Developing and presenting HR programs or presentations to employees, managers, and/or other interested parties or groups
  • Assesses training and development needs of the UTK area and plans activities and resources accordingly
  • Assists all three areas in identifying efficiencies and program enhancements
  • Develops proactive recruiting strategies to enhance the diversity of our UTK area staff
  • Identifies ways to improve onboarding and offboarding of our faculty and staff
  • Focuses on innovative ways to enhance the employment experience of UTK area faculty and staff




  • Bachelor's degree in Business, HR, Psychology or comparable area of concentration.


  • Minimum of 5-7 years of cumulative, progressive experience in several functional units within HR: Recruitment, Employee Relations, Benefits, Training, and/or Records Management.
  • Minimum of five years of supervisory/ management experience.
  • Excellent verbal and written communications skills.

Knowledge, Skills and Abilities:

  • Knowledge of applicable federal and state regulations/laws affecting the employee/employer relationship
  • Knowledge of management philosophies and techniques
  • Knowledge of HR and recruitment systems
  • Ability to read, synthesize, analyze, and present data
  • Ability to write reports and present recommendations
  • Ability to develop and present training programs and other presentations
  • Ability to speak in public settings
  • Ability to represent Human Resources, the campus, or the University to interested parties
  • Ability to write clearly and concisely to create readable and easily understood memos, letters, reports, and/or analyses
  • Ability to respond to and address employee and management concerns
  • Ability to diffuse potentially disruptive situations before they escalate
  • Ability to interpret policies and explain the interpretation
  • Skills necessary to research complex issues , analyze the information, and develop cogent, logical, and appropriate recommendations
  • Skills necessary to create training programs or presentations on a variety of topics and present to a variety of audiences
  • Skills necessary to manage employees including: developing goals, visions, mission identification and share such with associates
  • Skills necessary to make presentations to groups of employees and respond to related questions



Master's degree in Business, HR, Management or comparable area of concentration

PHR, SPHR, SHRM-SCP or comparable designations


  • Experience directly delivering and/or supervising Employee Relations, Recruitment, and Organizational Development activities.
  • Experience supervising/managing multiple units with numerous staff within an HR office.
  • Excellent verbal and written communications skills.

Job: Executive/Administrative

Primary Location: US-Tennessee-Knoxville

Schedule: Full-time

Campus/Institute: Knoxville

Job Posting: Mar 21, 2018, 4:03:52 PM

For more information and to apply, please visit:

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.


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