Company Name:
Approximate Salary:
Per Hour
Columbus, Ohio
United States
Position type:
Part Time
Experience level:
3-5 Years
Education level:
Bachelor Degree

Specialist- Community & Professional Testing

Requisition ID: req2280

Job Title: Specialist- Community & Professional Testing

Department: Community & Prof Testing

Location: Columbus Campus

Employment Type: Staff

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation: $15.93

Schedule: T-Th 8:30am-1:30pm, F 9:00am-2:00pm, S 8:00am-3:30pm. Additional hours during peak times and as operationally needed.

Job Description:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.

Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.

1) Performs the daily operations of the Testing Center. Performs the Start of Day Test Vendor procedures, prepares forms and equipment for testing each day. Performs End of Day and all testing protocol of the Testing Center and Test Vendor procedures.

2) Responsible for the administration of a variety of vendor certification/licensure exams, assessments, specialized testing, and proctoring services; and a variety of academic tests to include Distance Learning, Placement, and make-up exams.

3) Performs various duties within a specialized function. Assumes general responsibility for the operation of the function, subject to management overview and supervision.

4) Compiles monthly and quarterly reports, establishes databases, enhances present operational processes, and adheres to Test Vendor data/information/reporting as required for correspondence and transmission. Completes individual projects as assigned.

5) Performs various administrative, clerical, and record keeping functions: Enters all testing data into the Tracker on a daily basis; prepares rosters, and logs proctoring service requests.

6) Responsible for the monitoring and maintenance of the candidate/student electronic scheduling

7) Monitors candidates/students and the testing environment throughout the testing session, maintain security in accordance to the NCTA, Test Center, and Test Vendors' Standards, Policies, and Guidelines.

8) Maintains test center security, confidentiality of exams, test results, and candidate information.

9) Obtains and maintains all Test Vendor Proctor/Administrator Certifications and re-certify as required by the Vendors. Remains updated on policy and procedural updates and assure all changes are implemented and recorded in the online proctor guides and Test Center manuals.

10) Services customers, using expertise and experience in the specialized function.

11) Resolves customer, operational, and administrative problems. Resolve testing and technology problems, troubleshoot computer problems, and contact Test Vendor technical support; submit incident reports to Vendors and document any testing issues and report any unresolved issues to the Supervisor.

12) Develop and maintain effective working relationships with internal and external customers.

13) Works assigned schedule, exhibits regular and predictable attendance, and provides coverage when and where operationally needed.

14) Performs other related duties as required.

Usual Physical Demands: The incumbent of this position typically exhibits the physical demands identified in the Functional Job Analysis on file in the College's Human Resources Department and which is periodically reviewed and updated. Physical demands listed in the Functional Job Analysis are not job qualification standards, but are used to help the College assess and determine reasonable accommodations for otherwise qualified individuals covered by the American's with Disabilities Act.

While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears. Employee occasionally lifts items up to 10 pounds.

Working Conditions: Normal office working conditions.

Knowledge, Skills and Abilities: Knowledge of: computer software, programs, and applications; test administration procedures; standard practices within area of specialization. Skill in: verbal and written communications; servicing customers; application of job related computer software; operation of job-related equipment including computer and other equipment; planning, scheduling, and organizing work; general clerical practices. Ability to: apply general accounting principles; work independently exhibiting initiative; coordinate multiple activities and tasks; exhibit flexibility in work schedule and job tasks; develop and maintain effective working relationships with coworkers, supervisors, candidates, students, general public, and other job contacts; work effectively with persons of varying cultures and diversity; maintain confidential and sensitive information; apply analytical thinking; answer routine and specific inquiries.

Minimum Qualifications:

Bachelor's Degree with at least one year of experience in the area of Vendor Testing and at least three years' progressively responsible clerical experience in the area of the assigned specialized function. Employee typically gains the necessary level of expertise by demonstrating job competency acquired through on-the-job training, development, and experience with Columbus State. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

Preferred Qualifications: At least three years of experience in vendor testing, current vendor certification, proficient in Microsoft Office and public speaking, and experience working in a fast paced environment.

Additional Information: Applicants are encouraged to submit a cover letter detailing how their qualifications align with the needs of this position.