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We have openings for 2&nbsp;Preventative Maintenance Technicians at our Chattanooga State campus!
Our Purpose - We support and empower everyone in our community to learn without limits.
Our Values:
- We cultivate an inclusive environment.
- We care about the well-being of each other.
- We instill trust through integrity and transparency.

&nbsp;
POSITION SUMMARY
&nbsp;
The Preventive Maintenance Technician (PM Tech) position assists in the repair and maintenance of the College’s mechanical, electrical, plumbing and other internal systems such as doors, keys and locksets. The College is seeking PM Tech’s to assist our trade supervisors in the following areas: Carpentry, Plumbing, and HVAC. These duties include but are not limited to: working on door closers, hinges and doors, installing sheetrock, changing filters, greasing pumps, cleaning coils, changing belts, greasing and changing bearings, servicing pumps &amp; motors, repairing toilets &amp; sinks, and servicing/maintaining/tracking equipment and inventory relevant to the department. Uniforms and personal protective equipment will be provided and must be worn at all times. This position reports to the Director and Executive Director of Plant Operations.
<ul>
<li>Typical Duties &amp; Responsibilities:</li>
<li>Perform a variety of tasks in the installation, repair and maintenance of:</li>
<li>Electrical systems and equipment</li>
<li>Doors and door hardware</li>
<li>Framing, hanging sheetrock and painting</li>
<li>Hanging acoustic ceiling tile and grid</li>
<li>Plumbing systems; both basic and complex</li>
<li>HVAC / Mechanical equipment</li>
<li>Assist trade supervisors in day-to-day routine, preventative and reactive maintenance</li>
<li>Read plans and blueprints in the performance of work</li>
<li>Promote, support, and participate in student recruitment and retention efforts</li>
<li>Support the efforts of the Director and Executive Director of Plant Operations</li>
<li>Perform other job-related duties as assigned</li>
<li>Knowledge, Skills, &amp; Abilities:</li>
<li>Knowledge of the principles and methods of electrical installation, repair, and maintenance; of occupational hazards and safety precautions; and of industrial electrical equipment</li>
<li>Knowledge of mechanical systems, pumps, motors, refrigeration/freezer equipment, etc.</li>
<li>Knowledge of plumbing including valves, pipes, pipes connectors, etc.</li>
<li>Skilled in oral and written communication consistent with giving and receiving instruction; problem identification and resolution; interpersonal skills consistent with establishing and maintaining effective working relationships</li>
<li>Ability to multi-task and work both independently as well as with other members of the team</li>
<li>Strong aptitude for problem solving</li>
<li>Customer service oriented; polite and professional at all times</li>
<li>Ability to operate the necessary tools and equipment required in the performance of duties; to read and follow plans and blueprints; and to use fingers, hands, and arms to manipulate wiring, etc. to work in confined areas, to distinguish color and depth</li>
<li>The Preventive Maintenance Technician supports the College’s strategic themes:</li>
<li>Holistic Student Support</li>
<li>Works to keep HVAC equipment in optimal condition allowing for a comfortable environment in our buildings that is welcoming to students, employees and community members.</li>
<li>Organizational Culture and Inclusive Practices</li>
<li>Maintains a culture of consistency and equity when dealing with all members of the campus community independent of race, gender, or sexuality.</li>
<li>Required Qualifications:</li>
<li>Education and Training: High School Diploma or GED and completion of standard apprenticeship in the electrical trade</li>
<li>Work experience: Three (3) years full-time work experience in carpentry, electrical, mechanical and/or plumbing trade</li>
</ul>
Physical Requirements:
<ul>
<li>Valid driver’s license</li>
<li>Ability to lift at least 50lbs safely and independently</li>
<li>Able to work safely from a ladder or lift</li>
</ul>

&nbsp;
Projected Salary Range: $37,030 - $44,440

Motlow State Community College


      Preventative Maintenance Technician
    

15-Jul-2024<h4>Senior Data Scientist, Generative AI Products, HBS Foundry</h4>Harvard Business School 66313BRPosition DescriptionWe are seeking a talented Generative AI Engineer to join our team. In this role, you will design, develop, and deploy state-of-the-art generative AI models, directly impacting our platform's ability to provide interactive and intelligent tools for our users. As a Senior Data Scientist specializing in Generative AI applications, you will play a pivotal role in developing innovative generative AI products that support the Harvard Business School (HBS) Foundry team and learners on our platform. This key technical role requires hands-on expertise across data science, machine learning, and AI solutions. You will manage the lifecycle of artificial intelligence algorithms and tools across a variety of domains. The Foundry Team will support with domain knowledge. AI Tool Development and Implementation<ul><li>Design and implement efficient data pipelines for data collection, cleaning, labeling, and preprocessing</li><li>Ensure quality of datasets tailored for LLM training for each product. Build data science pipelines from feature generation, data visualization and models evaluation; design the solution, build code and provide documentation with ways of working to maximize time to value, re-usability, and scalability.</li><li>Designing, developing, deploying, and implementing multi-agent AI tools that:<ul><li>Assess and provide feedback on venture-related submissions</li><li>Automatically generate pitch decks, financial projections, marketing strategies, and other materials to support entrepreneurs</li><li>Act as a counterparty to simulate important entrepreneurial interactions such as customer interviews, negotiations with an investor, etc.</li><li>Designing generative AI models using techniques like natural language processing and machine learning that can power interactive tools on HBS Foundry.</li></ul></li><li>Designing an AI-powered system that collects key factors to determine a learner’s profile, entrepreneurial progress, and venture progress, and provides customized learning pathways based on these factors.</li><li>Integrating AI tools into the HBS Foundry platform in a seamless manner so they are easy for users to access and utilize.</li><li>Collaborate on technical vision to accelerate product impact through cutting-edge LLM innovations.</li><li>Building guardrails, compliance rules, and oversight workflows into the GenAI tools and Foundry platform.</li><li>Continually improving AI tools using feedback from users to ensure they are providing valuable assistance.</li></ul>Project and Performance Management<ul><li>Monitor, debug, track, and resolve production issues.</li><li>Work with the Foundry Project Director to ensure that projects proceed on time and on budget.</li><li>Collaborate with Product Managers to ensure proper tracking of performance KPIs and prioritize improvements based on effort and impact.</li><li>Presenting prototypes and progress updates to stakeholders.</li></ul>Research and Collaboration<ul><li>Staying up to date on the latest advances in AI/ML research and identifying how new techniques could enhance the HBS Foundry platform.</li><li>Collaborating with a team of engineers, designers, and subject matter experts to deliver high-quality, helpful AI-powered experiences.</li><li>This role is responsible for other duties as assigned.&nbsp;</li></ul>Basic Qualifications<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsOther Required Qualifications:<ul><li>Advanced degree in computer science, data science, engineering, or a related field within AI/ML</li></ul>Additional/Desired Qualifications:<ul><li>3+ years of experience building (Generative) AI models and tools highly preferrable</li><li>Experience working in a similar role in a startup environment preferrable</li><li>Expertise in NLP, deep learning, and other relevant techniques</li><li>Strong programming skills in Python and frameworks like TensorFlow</li><li>Experience building advanced workflows such as retrieval augmented generation, model chaining, dynamic prompting, PEFT/SFT, etc. using Langchain and similar tools</li><li>Experience integrating AI into consumer-facing applications (front-end and back-end development for integrating AI solutions into web applications</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications using tools (such as NeMo)</li><li>Experience with various embedding models and setting up and tuning vector databases to improve performance of semantic search and retrieval systems</li><li>Experience working with a variety of relational SQL and NoSQL databases, big data tools (such as Hadoop, Spark, Kafka), and at least one cloud provider solution (AWS highly preferrable)</li><li>Experience in using version control systems such as Git.</li><li>Experience with containerization and orchestration tools like Docker and Kubernetes.</li><li>Experience with API development and integration for AI services.</li><li>Understanding of and experience with of software engineering best practices like version control, CI/CD, and containerization</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications</li><li>Proficiency with various prompting techniques, with a clear understanding of tradeoffs between prompting and finetuning</li><li>Experience with finetuning embedding models and tuning vector databases to improve performance of semantic search and retrieval systems</li><li>Experience operationalizing end-to-end machine learning applications.</li><li>Excellent communication and collaboration skills</li><li>Passion for using AI to solve real-world problems</li></ul>Additional InformationThis role has the possibility of being remote or hybrid. We consider hybrid to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday. Remote work may be considered for individuals living at least 100-mile radius from campus and where all work will be completed within a state that Harvard is registered to do business in (CA - exempt roles only, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT or WA). Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School (<a href="http://www.hbs.edu" target="_blank">www.hbs.edu</a>) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration, Information TechnologyDepartment Office LocationUSA - MA - Boston Job CodeI0759P Applications Professional V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade059DepartmentDean's OfficeUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KR1

Harvard University FAS Human Resources

Senior Data Scientist, Generative AI Products, HBS Foundry

15-Jul-2024<h4>Full Stack Engineer, Generative AI Products, HBS Foundry</h4>Harvard Business School 66375BRPosition DescriptionAs a Full Stack Engineer specializing in generative AI applications, you will design, develop, and deploy innovative web applications that leverage state-of-the-art generative AI models. This role requires hands-on expertise in both front-end and back-end development using modern technologies. You will create responsive and interactive interfaces with React, TypeScript, JavaScript, HTML5, and CSS3, while also contributing to a robust backend architecture with Python and FastAPI. Your work will directly impact our platform's ability to provide intelligent and interactive tools for our users. Full Stack Development and Architecture<ul><li>Contribute to architecture and prioritization for the front-end track.</li><li>Develop robust and user-friendly interfaces using React, Next.js, TypeScript, JavaScript, HTML5, and CSS3.</li><li>Implement scalable, low-latency backend services using Python, FastAPI, and Pydantic to support frontend functionalities.</li><li>Integrate user-facing elements with server-side logic to ensure high availability and data protection measures.</li><li>Collaborate with the contract Full Stack Engineering (FSE) team to ensure seamless integration and functionality.</li></ul>Project and Performance Management<ul><li>Collaborate closely with cross-functional teams to architect, develop, and maintain end-to-end solutions.</li><li>Monitor, debug, track, and resolve production issues.</li><li>Assist in ensuring that projects proceed on time and on budget.</li><li>Collaborate with Product Managers to track performance KPIs and prioritize improvements based on effort and impact.</li><li>Present prototypes and progress updates to stakeholders.</li></ul>Research and General Responsibilities<ul><li>Stay updated on the latest advances in AI/ML research to enhance the platform.</li><li>Collaborate with engineers, designers, and subject matter experts to deliver high-quality, AI-powered experiences.</li><li>Contribute to a culture of innovation, continuous improvement, and a passion for learning and adopting innovative technologies.</li><li>This role is responsible for other duties as assigned</li></ul>Basic Qualifications<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsRequired Qualifications: <ul><li>Bachelor's degree or equivalent practical experience in computer science, engineering, or a related technical field.</li><li>Minimum of five years’ post-secondary education or relevant work experience in Full Stack development with expertise in React and Python.</li></ul> Additional Preferred Qualifications: <ul><li>Experience developing and integrating AI into consumer-facing products (FE+BE).</li><li>Proficiency in React, TypeScript, HTML5, and CSS3.</li><li>Experience with Python, FastAPI and Pydantic building scalable services and APIs.</li><li>Consistent focus on quality through observability, error handling, performance monitoring, unit testing, and end-to-end testing.</li><li>Prior involvement in developing secure web applications and familiarity with application vulnerabilities.</li><li>Understanding of the underlying fundamentals of LLMs.</li><li>Familiarity with CI/CD best practices (e.g., GitHub actions, CDK).</li></ul>Additional InformationThis is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus, with the expectation of 3 days per week on campus. Qualified candidates living and working outside of a 100-mile radius from campus and in states where Harvard is registered to do business (CA, CT, GA, IL, MA, MD, NH, NJ, NY, RA, VA, VT, WA) will be considered for a fully remote option. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School (<a href="http://www.hbs.edu" target="_blank">www.hbs.edu</a>) is located on a 40-acre campus in Boston. The school offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The school and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI0758P Applications Professional IV Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade058DepartmentDean's OfficeAnnual Salary Range$125,000 - $145,000Union00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KR1

Full Stack Engineer, Generative AI Products, HBS Foundry

15-Jul-2024<h4>Senior Data Scientist, Generative AI Products, Digital Transformation</h4>Harvard Business School 66242BRPosition DescriptionAs a Senior Data Scientist, you will collaborate with the Data Science and Machine Learning team and will create data science, machine learning, and AI solutions to better address the needs of our constituents (students, alumni, faculty, researchers, staff, and community at large). You will have the chance to guide and continuously improve the ways in which we engage, educate, and empower people around the world, combining the best of human touch and technology scale. You will experiment with everything from the latest AI algorithms and techniques to blended and immersive environments, multi-modal and varied-form content, and the most innovative research and teaching methodologies. You will be highly influential in advancing our LLM applications and guide teams towards impactful and ethical AI. We seek an expert who is eager to grow and disseminate GenAI model expertise across the organization. In this role, you will translate the needs of our cross-functional stakeholders into user-facing applications that leverage NLP techniques and large language models (LLMs). As a Sr. Data Scientist on our GenAI applications team, you will work on products like conversational search interfaces, chatbots, text summarizers, recommender engines, and more based on the needs of the constituents. You will partner with Product Managers, Machine Learning Engineers, Cloud Platform Engineers, and cross-functional partners to develop production-grade algorithms. Your innovations will drive value creation through personalized engagement, expanded reach, and experimental ways of learning that will continue the Harvard Business School leadership in education, business, and societal impact.<ul><li>Architect the overall framework and infrastructure for GenAI products like search interfaces, bots, summarizers, etc. Develop and implement techniques to optimize model performance to meet specific product goals.</li><li>Collaborate closely with product management and engineering leads to align on technical roadmap. Guide engineering teams to effectively leverage LLM capabilities in product implementations.</li><li>Establish protocols and systems for building fair, accountable and transparent LLM-based applications. Lead efforts to proactively assess and mitigate risks due to model biases or failures.</li><li>&nbsp;Implement robust feedback pipelines, monitoring and corrections to ensure model safety.</li><li>Design and oversee curation of high-quality datasets tailored for LLM training for each product. Build data science pipelines from feature generation, data visualization and models evaluation; design the solution, build initial code and provide documentation with ways of working to maximize time to value and re-usability.</li><li>Communicate clearly and effectively to technical and non-technical audiences, verbally and visually, to create understanding, engagement, and buy-in. Contribute novel research and analyses to leading academic conferences and journals.</li><li>Identify trends and opportunities to drive innovation, both in what we do and how we do it; evaluate new data science, machine learning, and AI technologies and tools that can boost team performance, innovation and business value. Proactively analyze latest developments in large language models to deeply understand model capabilities, limitations, and best practices. Develop techniques to continually improve language understanding and model training.</li><li>Embody the values and passions that characterize Harvard Business School, with empathy to engage with colleagues from a wide range of backgrounds.</li><li>Mentor and develop junior data scientists in state-of-the-art GenAI methods</li><li>Set technical vision and lead initiatives to accelerate product impact through cutting-edge LLM innovations.</li><li>Complete other responsibilities as assigned.</li></ul>Basic Qualifications<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsOther Required Qualifications: <ul><li>Minimum of three years’ experience in developing machine learning models with a track record of creating meaningful business impact and working with multiple stakeholders.</li><li>Experience with production RAG pipelines and agentic information retrieval and search systems, with the ability to write production level code.</li><li>Minimum of five years’ experience with Python.</li><li>Minimum of three years' experience building production NLP and deep learning models using PyTorch/Tensorflow, along with using large language model architectures (BERT, GPT-3 etc.)</li><li>Experience building advanced workflows such as retrieval augmented generation, model chaining, dynamic prompting, PEFT/SFT, etc. using Langchain and similar tools.</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications.</li><li>Proficiency with various prompting techniques, with a clear understanding of tradeoffs between prompting and finetuning.</li><li>Experience with finetuning embedding models and tuning vector databases to improve performance of semantic search and retrieval systems.</li><li>Deep understanding of underlying fundamentals such as Transformers, Self-Attention mechanisms that form the theoretical foundation of LLMs.</li><li>Experience with cloud computing platforms and tools - AWS</li><li>Experience operationalizing end-to-end machine learning applications.</li></ul> Additional/Desired Qualifications: <ul><li>Advanced degree in mathematics, physics, computer science, engineering, statistics, or an equivalent technical discipline desired.</li></ul>Additional InformationThis role has the possibility of being remote or hybrid. We consider hybrid to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday.&nbsp;Remote work may be considered for individuals living at least 100-mile radius from campus and where all work will be completed within a state that Harvard is registered to do business in (CA - exempt roles only, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT or WA). Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School (<a href="http://www.hbs.edu" target="_blank">www.hbs.edu</a>) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI0759P Applications Professional V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade059DepartmentDigital TransformationUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KR1

Senior Data Scientist, Generative AI Products, Digital Transformation

15-Jul-2024<h4>Operations Manager, Information Technology, Executive Education</h4>Harvard Business School 66362BRJob SummaryThe Operations Manager will report to the Sr. Associate Director, Executive Education, Information Technology (ExEd IT). This position will focus on supporting Executive Education’s Salesforce ecosystem, spanning 11 departments within ExEd including Marketing, Admissions, Finance, Program Development, and Delivery. This position will also serve as project manager for other technologies necessary in supporting ExEd programs, faculty, participants, and the program delivery team. The position works directly with the EEIT team to oversee operational requests from Executive Education Staff. The ideal candidate will have a working knowledge of Salesforce and prior support experience. They will be responsible for analyzing and providing technical solutions for complex operational cases, as well as allocating assignments across the team equitably, monitoring progress, assessing, and communicating risk to the EEIT management team.Position DescriptionOperational Leadership &amp; Technical Expertise<ul><li>Develop comprehensive expertise in the ExEd Salesforce ecosystem to effectively prioritize and manage requests beyond standard releases.<ul><li>&nbsp;These may include critical issues, requests for reports, training materials, data management, general support, potential bugs, or enhancements.</li></ul></li><li>&nbsp;Analyze and provide technical solutions for Tier 2 operational cases, as needed.</li><li>&nbsp;Provide expertise to internal team members regarding technical solutions for operational cases and guidance to team members on case priority relative to other operational case work.</li><li>&nbsp;Oversee case triage, assigning tasks to appropriate EEIT team members based on capacity and priority.</li><li>Escalate critical requests to the appropriate team members.</li><li>Oversee case support, testing and troubleshooting</li><li>Work with Harvard Business School Information Technology (HBS IT) for completion and escalation of operational support issues</li><li>Serve as the principal point of contact for Major Incidents which may impact ExEd systems and staff.</li></ul> Strategic Communication &amp; Team Leadership<ul><li>Coach and motivate the team to meet expectations and adequately perform standard operating procedures.</li><li>Maintain and communicate high-level view of operational cases in progress, including, workload across team, priorities, risks.</li><li>Manage EEIT Team “Stand-Up” Meetings and project meetings, as needed .</li><li>Facilitate discussion and next steps for operational work.</li></ul> Project Management &amp; Integration<ul><li>Manage operational projects, including integration of new tools and software upgrades.</li><li>Collaborate with HBS IT regarding HBS IT supported products, including security reviews.</li><li>Reflect on and continually improve our operations practice – communication, response time, escalation path.</li><li>This role is responsible for other duties as assigned.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 6 years’ relevant work experience</li></ul>Additional Qualifications and SkillsOther Required Qualifications:<ul><li>Candidates should have strong leadership, coaching, communication and problem-solving skills. Tier 1 and Tier 2 salesforce support analysts will report into this role.</li></ul> Additional/Desired Qualifications:<ul><li>Salesforce support experience.</li><li>Clear written and verbal communication skills.</li><li>Demonstrated coaching, team management, project management skills.</li><li>Strong attention to detail and ability to define clear processes.</li><li>Ability to tackle complex problems and work effectively with colleagues to find solutions.</li></ul>Additional InformationThis is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday - Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School (<a href="http://www.hbs.edu" target="_blank">www.hbs.edu</a>) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFaculty &amp; Student Services, General Administration, Information TechnologyDepartment Office LocationUSA - MA - Boston Job Code383557 Technical/User Support Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentExecutive EducationUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DM1

Operations Manager, Information Technology, Executive Education

At Cleveland State our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire faculty with similar values who can help us accomplish those goals.
CLEVELAND STATE COMMUNITY COLLEGE is accepting applications for the following position: Adjunct Faculty Pool - (Insert Discipline)
Instructors provide quality instruction for student learning and maintain a positive learning environment in the class. The major emphasis for instructors is on teaching and evaluating students in the course. Classes are taught in a variety of formats and at several different locations, as well as online. Instructors also communicate with students between classes and are responsible for several administrative duties such as reporting on academic activity and submitting final grades.
Duties and Responsibilities:
1. Planning and teaching classes as assigned and as outlined in the course descriptions and course syllabi and departmental guidelines.
2. Beginning and ending all classes as scheduled and covering all relevant learning outcomes for each course.
3. Maintaining academic standards and classroom behavior to ensure an environment conducive to learning, communicating with students weekly, and answering student emails in a timely manner.&nbsp;
4. Evaluating students using a variety of methods and informing each student of scores received on each assessment in a timely manner.
5. Using Cleveland State email for administrative purposes and responding to student questions via Cleveland State email in a timely manner.&nbsp;
6. Meeting deadlines for all administrative requests such as submitting personnel paperwork, acknowledging contracts, academic activity and assessment reports, and final grades.&nbsp;
7. Submitting requests through the department chair, program coordinator/director, or lead teacher for equipment, supplies, textbooks, and other instructional aids.
Qualifications: Insert minimum&nbsp;
Availability/Closing Date:&nbsp;This posting is not a guarantee of an open position. Applications for adjunct faculty positions are accepted on a continuous basis and reviewed by the department when openings become available. Future teaching assignments are on a term-by-term basis, which may include fall, spring and summer. Postings close yearly on October 31; to maintain your application within the system, you will need to re-apply each year.
Application packet should consist of a cover letter, a transcript, a resume/CV, and three references to be considered for an Adjunct Faculty position. Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire. Applicants may be subject to a background check.&nbsp;
Adjunct faculty pay rates are based upon educational qualifications.&nbsp; The rates per credit hour for each educational level are as follows:
Less than Bachelor's degree $500
Bachelor's degree $525
Master's degree $550
Master's plus 30 semester hours (ABD) $575
Doctorate $600
If you are interested, click on the link to the top right to apply.
Human Resources Office Cleveland State Community College Telephone: 423-478-6203; FAX: 423-478-6257 email: <a href="mailto:mdarnell01@clevelandstatecc.edu" target="_blank">mdarnell01@clevelandstatecc.edu</a> website: <a href="http://www.clevelandstatecc.edu" target="_blank">www.clevelandstatecc.edu</a>
Cleveland State Community College is an EEO/AA/Title VI/Title&nbsp;IX/Sections 504/ADA employer
Cleveland State Community College does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Cleveland State Community College.&nbsp;Cleveland State Community College's policy on nondiscrimination can be found at:&nbsp;<a href="http://www2.clevelandstatecc.edu/about/policy-manual/policy-7-01-00-00" target="_blank">http://www2.clevelandstatecc.edu/about/policy-manual/policy-7-01-00-00</a>


      Adjunct Faculty Pool - Health Education
    

Title: Senior Administrative Associate
POSITION SUMMARY This position will provide directed administrative support to the various divisions within academic affairs and workforce and may at times be assigned to one division for a specified period of time to offer coverage and support as needed.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Perform duties including answering phones, responding to phone/in person/email inquiries, screening calls, and handling related issues. Provide general office management and clerical assistance with copying, printing documents, filing, maintaining records, making phone calls, and processing incoming/outgoing mail, FedEx and UPS. Utilize various computer applications including but not limited to, Outlook Email and Calendar, Excel, PowerPoint, Word, BANNER, and SciQuest. Initiate and process office purchases, requisitions, monthly purchase reconciling, and payment services.
Maintain the academic sections of the college catalog in Acalog. Provide coverage and support for various divisions within Academic Affairs and Workforce Development. Maintain policy and procedure manuals for Academic Affairs, such as faculty handbook and day to day procedures. Assess inquires directed to the Division and determines the proper course of action, and delegates to the appropriate individual to manage the response. Prepare routine correspondence, reports, contracts, forms, and other documents. Greet and assist visitors and callers by providing information and/or directing them to the appropriate person. Serve as a receptionist for the office area. Assist with assembling information for various reports and projects.
Keep appointment schedule, arranging meetings and interviews as necessary. Make arrangements and prepares for travel, conferences, appointments, special events or other business activities. Analyze and interpret directives, policies, procedures, guidelines, etc. Determine type of data, forms, records, or methods needed and collects and/or compiles data. Compose routine and non-routine correspondence independently. Develop and maintain personnel, financial, statistical and other records. Maintain and order office supplies and other materials as needed. Coordinate workflow among offices or departments. May supervise student workers and/or temporary employees. Performs other duties as assigned.
REQUIRED QUALIFICATIONS High school diploma or equivalent.
Two (2) years’ experience in administrative support.
Proven ability to effectively organize, prioritize and perform multiple job functions, balance conflicting priorities, meet deadlines with short turn-around times and manage changing situations.
Proficiency with word processing, spreadsheets, and presentation software.
PREFERRED QUALIFICATIONS Associate’s degree from an accredited institution.
Certified Administrative Professional Certification (CAP).
Experience with Acalog.
Experienced in preparing documents, reports and presentations.
Experience with SciQuest and Banner.
KNOWLEDGE, SKILLS AND ABILITIES Detail oriented with the ability to multitask and work with competing deadlines. Discretion, judgment, and ability to handle confidential matters. Must be able to work independently, take initiative and make substantive decisions quickly. Excellent oral and written communication skills are required; i.e., the ability to communicate effectively orally and through written correspondence as well as in communicating with individuals in one-on-one situations. Exceptional listening skills, interpersonal skills, diplomacy and the ability to effectively interact and build trusted relationships with diverse internal and external constituencies.
Open Until Filled: Yes
Rate of Pay: $37,186.50 - $44,635.50 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Senior Administrative Associate
    

Title: 2nd Shift Custodian
Institution:&nbsp;Jackson State Community College
Job Summary
Full-time position (37.5 hours per week) with excellent benefits. Custodian is responsible for cleaning and maintaining assigned facilities. 2nd Shift is scheduled Monday-Friday, 2:00 p.m.-10:30 p.m. with a 1 hour meal break.
Job Duties
<ul>
<li>40% - Sanitizing classrooms, doorknobs, desks, chairs, stairwell hand rails, and water fountains in the buildings located on main JSCC campus using EPA approved chemicals - (Essential)</li>
<li>15% - Cleaning classrooms and restrooms using the proper chemicals - (Essential)</li>
<li>25% - Maintaining the floors in buildings on JSCC’s main campus by sweeping, mopping, stripping, waxing, and buffing. - (Essential)</li>
<li>10% - Moving furniture and set-ups/take downs including office moves, and moving unwanted furniture to surplus area or disposing of damaged furniture. - (Marginal)</li>
<li>10% - Clean blinds, walls, and baseboards. - (Marginal)</li>
</ul>
Minimum Qualifications
High school diploma (or equivalent) and one-year minimum prior custodial work experience
Knowledge, Skills, and Abilities
• Good interpersonal and public relations communication skills; ability to effectively communicate using written and verbal skills. • Reasoning ability required in following instructions and following guidelines. • Basic knowledge of cleaning equipment and methods required. Must have physical ability to perform essential job duties.
Pay Rate: $26,178 - $31,414 Annual salary depending on eligible experience which is defined by the current compensation plan.
Open Until Filled:&nbsp;Yes. For best consideration apply by July 28, 2024.
Special Instructions to Applicants:
To be considered for this position, you must submit an application.&nbsp; Prior applications will not be used to fill this vacancy.&nbsp;&nbsp;
A completed satisfactory background check will be required before hire.&nbsp;


      2nd Shift Custodian
    

Title: Director of Small Business Development Center
Institution:&nbsp;Jackson State Community College
Job Summary
The Director TSBDC at JSCC will oversee the operations, budget, and strategy for the TSBDC in compliance with the TSBDC-JSCC Annual Contract and the TSBDC Strategic Plan. The incumbent is responsible for the delivery of TSBDC programs to individuals, businesses, and organizations throughout the TSBDC at JSCC’s territory. To effectively deliver services to a territory of this size, the director will oversee the offices and staff at the primary office in Jackson, Madison County. Overseeing the public outreach arm of JSCC, the Director supports the host institution through direct and indirect involvement in JSCC programs. The Director is required to travel throughout the service area and is responsible for establishing relationships with stakeholders in the new territory, maintaining existing partnerships in our traditional territory, ensure a positive and impactful presence from the TSBDC and JSCC in business communities throughout the territory and perform other related tasks and special projects as assigned.
Job Duties
<ul>
<li>35% - Develop and deliver business-oriented training programs (seminars/workshops) to future and current business owners. Approximately 40 per year ranging from 3 hours to 6.5 hours. Includes identification of relevant business topics, drafting curricula, development of training materials and presentations, delivering training, and following up with additional information, as needed, to attendees. Provide technical assistance that includes one to one consulting and the associated research to future and current business owners on business-related topics. Examples include but are not limited to: – the disciplines of accounting, finance, marketing – operations, new venture creation, e-commerce, international trade – human relations, and general research - All technical assistance must be delivered in accordance with TSBDC and SBA guidance  – Regulatory guidance including codified processes and procedures.  – successful completion of a training program with certification, to confirm competency to perform counseling Maintain a working knowledge of, and incorporate business support programs at the local, state, and federal level to include but not limited to Chambers of Commerce, Community Development Corporations, economic development entities, SBA resources, lenders, incubators, accelerators, investor networks, contracting enhancers such as Hubzone and distressed designations, non-compete community development block grants, etc. that are applicable to the given county. Acquire and maintain the operational database skillset required to interface, modify, and query CenterIC, the TSBDC’s proprietary SQL-based storage database. The database contains client files, counseling records, training information, and related information regarding our operations. All service centers are required by our contract, to use this database. Ensure counseling, training, events, professional development and impact is documented thoroughly and accurately in CenterIC.  – Enter information into the CenterIC database as well as verify the entries of other staff  – Ensure training, counseling, professional development, and client information is maintained in accordance with TSBDC and SBA guidance. - (Essential)</li>
<li>20% - Establish and maintain partnerships with local organizations such as the Chambers of Commerce, educational institutions, government entities, and peer organizations.  Ensure customers and clients are referred to appropriate organizations for assistance when required.  Establish and maintain referral lists based on the capabilities of the counterpart entities.  Actively engage in marketing and public relations activities to promote awareness and engagement between the TSBDC and stakeholders.  – Stakeholders include but are not limited to bankers, political figures, government agencies, business owners, economic development entities, local media, and civic organizations. - (Essential)</li>
<li>10% - Recruit, hire, train, and supervise qualified, motivated personnel to support the delivery of the TSBDC’s operational and strategic goals.  Support the capabilities development within the TSBDC organization through continual process review and improvement.  – includes organizational evolution, a range of analysis, and the development and execution of projects and programs that allow the TSBDC to more efficiently meet its goals.  – includes projects and programs to build capabilities to address new needs.  Support the development of center staff through mentorship and professional development opportunities.  – includes professional development classes and webinars, networking opportunities, and assigning functional responsibilities and projects that aligns with their aptitudes and career goals.  - (Essential)</li>
<li>20% - Assist in the continued evaluation, update, and execution of the organization’s Strategic Plan. Ensure organizational goals are prioritized and both effectively and efficiently delivered.  Develop and execute strategies localized for the Service Center’s regional stakeholders, which may include strategic planning at the Service Center level. Examples include: – marketing, data management, and customer management strategies have been designed and are being implemented.  Prepare monthly, quarterly, semiannual, and annual financial and performance reports per TSBDC and SBA guidance and TSBDC-JSCC contractual requirements to the TSBDC Lead Center and Associate Dean as appropriate Research and apply for grants relevant to economic and business development within the TSBDC at JSCC’s nine county region. Direct the effective and efficient operations of the TSBDC at JSCC Service Center that includes, but is not limited to, training, counseling, audits, compliance, scheduling, marketing, community outreach, partnerships, and support of business-related JSCC activities such as business plan competitions. - (Essential)</li>
<li>10% - Ensure administrative policies and procedures are followed.  Develop localized policies, procedures, and programs to ensure TSBDC strategic objectives are achieved within the local scope.  Review and act on client feedback as appropriate to facilitate continual process and service improvement.  - (Essential)</li>
<li>5% - Address budget and personnel concerns as needed.  – perform a budget revision based on alterations to budgeted versus actual expenses.; i.e. changes in staff levels  – develop the annual budget for the facility – mentor and counsel staff regarding performance; address conflicts as needed - (Marginal)</li>
</ul>
Minimum Qualifications
Bachelor's degree in accounting, business administration, economics, finance or other business related field required or related field from a regionally accredited institution. Experience developing and managing a budget. Experience developing a business plan. Progressively responsible business experience required.
Preferred Qualifications
Master’s degree in accounting, business administration, economics, finance or other business related field required or related field from a regionally accredited institution preferred. Accounting/finance experience preferred. Higher education experience preferred.
Knowledge, Skills, and Abilities
Knowledge of best practices in an accounting/finance department. Must be able to comprehend and interpret policies, procedures, and regulations and to communicate effectively in both oral and written form. Have the ability to manage and provide team leadership and ability to provide vision and strategic direction while being able to convey this to those that report directly to this position. Excellent organizational, interpersonal, oral, and written skills. Ability to build relationships, communicate effectively and work in a diverse environment. Working knowledge of accounting computer systems and Microsoft Excel.
Pay Rate: $54,085 - $67,607 Annual salary depending on eligible experience which is defined by the current compensation plan.
Exempt
Open Until Filled: Yes. For best consideration apply by August 13, 2024.
Special Instructions to Applicants:
To be considered for this position we require an attached resume, cover letter, and unofficial transcripts.&nbsp; &nbsp;
A completed satisfactory background check will be required before hire.&nbsp;


      Director of Small Business Development Center
    

Title: Director of Donor Relations and Programs
POSITION SUMMARY The Director of Donor Relations and Programs develops, implements, manages and assesses a comprehensive donor relations plan to support the strategic growth of foundation and improve internal and external relations for the college. This is accomplished by the Foundation’s annual fundraising plan which includes campaigns, events, donor research and cultivation, and database management. This position will also oversee scholarships and student supports as well as supervision of the Development Associate.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Oversee the Foundation’s annual fundraising strategy that includes but is not limited to campaigns, events, donor research and cultivation, and database management. Develops, implements and leads a successful and integrated donor relations program that strategically targets all levels of giving as defined by the Foundation team. Ensures donors are acknowledged and recognized to strengthen their financial support for the college. Plans and executes stewardship efforts such as photo opportunities, events, mailings, etc. Works closely with Foundation staff to demonstrate the impact of philanthropy to donors by arranging meaningful and memorable experiences with funding recipients as appropriate. Oversees student resource deployment and other student programs, tracking outcomes and providing donor feedback (grantors and individual donors). Collaborates with other departments to successfully streamline delivering supports to students.
Oversees the management and administration of all foundation scholarships, including donor and recipient communication such as reports to donors, thank you letters, student testimonials, etc. Uses key metrics to achieve higher donor retention rates and donor satisfaction and to assess the current engagement and activity of donors to determine which efforts have the greatest business impact. Prepares reports and presentations of program data for various internal and external audiences. Develops and manages all aspects of the Nashville State Alumni Association and alumni programs, including recruiting and coordinating volunteers, planning events and securing event sponsorships. Oversees and directs the development and implementation of strategic communications in multiple mediums in a timely fashion. This includes, but is not limited to, social media sites, annual reporting, e-blasts, endowment reports, gift acknowledgements, web pages, fundraising campaign materials and press releases.
Manages any fundraising-related and celebratory events. Ensures special events are communicated to executive leadership, board members, officials and invited guests. Creates innovative programs and projects to thank and steward donors, identifying creative and effective mediums to recognize the impact of corporate and individual support. Tracks donor relations and stewardship activities in the established databases to enhance relationships and increase the likelihood of continued contributions. Responsible for the review and control of all gift acknowledgments, including receipts, thank you letters, pledge statements and donor reports. Supervises the Development Associate. Performs other duties as assigned.
REQUIRED QUALIFICATIONS Bachelor's degree
Two years’ related experience
PREFERRED QUALIFICATIONS Master’s degree
Experience with CRM software
Demonstrated success at donor relations and/or marketing/public relations experience.
KNOWLEDGE, SKILLS AND ABILITIES Strong interpersonal, verbal and written communication skills. Strong computer software skills, including Microsoft Office, Publisher, Adobe InDesign, etc. Strong public presentation skills. Excellent planning and organizational skills. Deep knowledge of fundraising tools and techniques. Ability to give and accept supervision. Ability to work effectively with a wide range of constituencies in a diverse community. Ability to articulate the fundraising goals of the College to the public. Ability to evaluate situations, solve problems and make decisions. Ability to establish and maintain effective and cooperative relations with students, faculty, staff, administration, volunteers and members of the community, as well as the ability to represent the college well under all circumstances.
Open Until Filled: Yes
Rate of Pay: $52,578.00 - $65,722.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.

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