Administrative Support Associate

Administrative Support Associate

Position Title:             Admissions and Dual Enrollment Specialist / Bookstore Support Associate

Location:                    Elizabethton Main Campus

Department:              Student Services / Dual Enrollment

Job Summary:             This is a full-time, support position reporting to the Student Services Coordinator / Dual Enrollment Coordinator and providing Admissions support for Dual Enrollment and Standard students. This position will also be trained as a backup for bookstore operations as well as backup for Front Desk Receptionist.

MINNIMUM REQUIREMENTS:

• High school diploma with experience, Technical Diploma, or associates required; bachelor’s degree preferred.
• Minimum of three (3) years of full-time experience in an office or customer service environment; experience in higher education preferred.
• Banner experience preferred.
• Thorough knowledge and demonstrated experience using multiple business software applications including Word, Access, Excel, and other MS Office applications. 
• Ability to tactfully and effectively communicate with the public, employees, and students at all levels.
• Demonstrated ability to consistently meet deadlines and submit accurate reports with close attention to details.
• Demonstrated experience of time management and organizational skills.
• Ability and willingness to maintain confidentiality.
• Ability and willingness to work independently and as part of a team in a fast-paced office environment.
• Ability to organize and prioritize multiple projects at once with minimal direct supervision.
• Ability to read and interpret policies, regulations, and manuals.
• Ability to design and maintain record-keeping systems.

GENERAL JOB DUTIES:

• Provides assistance for all recruiting and admissions functions including hosting tours, special events, Orientation, and outside recruiting events
• Provides outstanding customer service to faculty, staff, students, and the general public.
• Assists the Student Services Department and the Dual Enrollment Department with all admissions functions including assisting students with applications and financial aid applications, gathering applicable documents, processing applications for admission
• Efficiently manages student data
• Assists the Bookstore Associate with beginning term procedures and annual inventory
• Fills in for the bookstore associate as needed
• Effectively communicates with and provides follow-up with students, faculty, staff, and the public.
• Acts as the records specialist for all standard student records
• Local travel as required to complete duties
• Provides backup for front desk receptionist
• May perform other duties as assigned.

For the application, go to:  https://tcatelizabethton.edu/about/jobs-and-employment

In order to be considered for the position, the following items must be uploaded:  

• Resume
• Cover letter
• Unofficial transcripts

SALARY RANGE

$34,423-$43,028 commensurate with TBR salary guidelines and applicable experience

The Tennessee Colleges of Applied Technology do not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs and activities.