Associate Director, Development Communications

08-Nov-2024

Associate Director, Development Communications

Harvard Business School

67345BR

Position Description

Reporting to the director of Development Communications, the associate director will be responsible for HBS’s alumni-focused direct marketing appeals program (mail, email, web overlays) aimed primarily at boosting annual and reunion giving to the HBS Fund and expanding membership in the HBS Fund Investors Society, the School’s leadership annual giving society.

The associate director will be expected to

• Make strategic enhancements and refinements to the current appeals program informed by data analysis and best practices.
• Manage the day-to-day execution of the appeals program, doing so in a way that appropriately maximizes efficiency (of people and financial resources) and effectiveness in helping to meet HBS Fund and Investors Society fundraising goals.
• Be a strategic and creative thinker, an advocate for the role of direct marketing, and a leader who can collaborate with and unite multiple stakeholders to ensure the success of the School’s direct marketing appeals program
• Interpret data to determine market segmentation and produce appeals that move prospects through the pipeline and boost annual support for the School
• Collaborate and coordinate with relevant colleagues on the strategy and messaging to ensure alignment across all HBS Fund communications.
• Supervise two appeals team members (one full- and one part-time) and work closely with other Development Communications team members and freelance writers on direct marketing messaging.
• Collaborate and coordinate with the Reunion and Leadership Giving team— particularly on reunion appeals (some of which are volunteer-authored) and special fundraising pushes and challenges—and report periodically to senior Development staff on strategies and results.
• This role is responsible for other duties as assigned.

Basic Qualifications

• Bachelor's degree required
• At least 7 years of related experience is required

Additional Qualifications and Skills

• At least 5-7 years of fundraising experience, with specific expertise in developing and managing sophisticated direct marketing campaigns and knowledge of industry trends and best practices
• Experience as a frontline fundraiser and with social media for development is preferred
• Experience as a manager and mentor. Proven record of strong project management and organizational skills, including the ability to plan and manage multiple projects with multiple stakeholders simultaneously and meet deadlines
• Strong written and oral communications skills
• Understanding of analytics (modeling, stats, clustering, scoring, segmenting, etc.) to drive direct marketing strategy Strong analytical and problem-solving skills and ability to locate, interpret, and report data from a variety of sources Budget management experience
• Advanced expertise in Excel
• Familiarity with BSR Advance and other Advance tools, such as Qlik, and experience with Salesforce Marketing Cloud preferred
• Excellent interpersonal skills; a team player. Impeccable attention to detail and follow-through

Additional Information

This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion:
The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment

Work Format Details

Founded in 1908 as part of Harvard University, Harvard Business School is located on a 40-acre campus in Boston. Its faculty of more than 250 offers full-time programs leading to the MBA and PhD degrees, as well as more than 175 Executive Education programs, and Harvard Business School Online, the School’s digital learning platform. For more than a century, faculty have drawn on their research, their experience in working with organizations worldwide, and their passion for teaching, to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will go on to shape the practice of business and entrepreneurship around the globe.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Communications

Department Office Location

USA - MA - Boston

Job Code

321058 Media/Communica Manager

Work Format

Hybrid (partially on-site, partially remote)

Sub-Unit

------------

Salary Grade

058

Department

External Relations

Union

00 - Non Union, Exempt or Temporary

Time Status

Full-time

Pre-Employment Screening

Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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