Coordinator, Social Enterprise Initiative

06-Sep-2024

Coordinator, Social Enterprise Initiative

Harvard Business School

66702BR

Job Summary

The Coordinator is a vital member of the team supporting the core activities of Social Enterprise Initiative (SEI) in pursuit of this mission. The position reports to the Director of Programs to support the implementation of MBA program activities and additionally supports select projects in coordination with the SEI Director, Associate Director for Alumni Programs, and Assistant Director for Executive Education Programs. The ideal candidate will excel in a dynamic community that values and pursues equity, excellence, and collaboration in our work.

Position Description

The major areas of responsibility include:

• Supporting the administration of several SEI programs (e.g., Independent Project grant program, New Venture Competition, and Summer Fellowship program) including contact with students, managing the application processes, supporting selection committees, and coordinating funding processes.
• Coordinating and supporting event planning and execution, including room scheduling, catering logistics, technology, and vendor management for meetings, conferences, research forums, advisory board meetings, workshops, and student events (both in person and online).
• Serving as first-line contact for organizations and students interested in connecting with SEI, responding to phone, email, and walk-in inquiries. Maintains SEI program and event knowledge and serves as contact for inquiries, able to answer questions regarding program/event purpose, timing, and general eligibility requirements.
• Advancing SEI social media efforts, including active approach to regular LinkedIn content, coordination and implementation of social media campaigns, and exploration of other avenues for outreach. Serves on schoolwide social media managers committee.
• Maintaining SEI web page with comprehensive department/program news and information and reporting usage metrics.
• Overseeing SEI Impact Insights blog, including leading brainstorming sessions on content, point person for external blog contributors, editing and publishing blog, and coordination with other HBS communications departments for content and further reach.
• Coordinating and preparing electronic newsletter communication to constituents as well as campaign specific communication; overseeing distribution of SEI information to individuals and internal offices
• Serve as SEI in-house lead on Salesforce database, working in collaboration with the HBS Initiatives Core Team to support SEI’s data needs, including importing and exporting data, maintaining contacts with alumni and external organizations, preparing and executing outreach to specific groups, and running reports. Initiate improvements to processes and data organization. Develop, document, and execute a process to identify newly published research and curriculum materials related to social impact.
• Support student-alumni coaching program, in partnership with Associate Director of Alumni Engagement, including recruiting alumni and students, and developing a process for matching and communicating with participants via an online mentorship program. Follow up with students and alumni to assess satisfaction with the program. Report on program performance.
• Providing general administrative coordination of SEI office, including managing department mailings, scheduling meetings with team/faculty and accounts payable.
• Working independently with minimal supervision in a dynamic work environment of multiple and conflicting priorities. Anticipates and resolves problems and updates supervisor on status of projects.
• Take on specific projects and other responsibilities as assigned based on SEI’s evolving needs.
• This role is responsible for other duties as assigned.

Basic Qualifications

• High School Diploma, GED, or equivalent is required.
• 5+ years of experience in an administrative support role(s) and/or related experience is required.
• Education beyond high school may count toward experience.
•  Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
• Requires a high level of proficiency in using technology to support complex administrative functions through Salesforce, word processing, mail merges, databases, social media, and web management.

Additional Qualifications and Skills

•  A self-starter with excellent project management, communication (both written and oral), and interpersonal skills.
• Possess good professional judgment, know when to ask questions, and understand when to take initiative.
• Has the initiative and confidence to work independently, the integrity to handle confidential information with discretion, and the ability to function as part of a team and coordinate with multiple constituencies in a dynamic work environment.
• Strong problem-solving skills, attention to detail, and customer service skills are essential.
• Ability to manage time effectively, set appropriate priorities, take ownership of projects, and follow through on a consistent basis.
• High level of proficiency in using technology to support complex administrative functions through Salesforce, word processing, spreadsheets, mail merges, databases, social media, and web management.
• Preference for candidates with demonstrated interest in social enterprise.

Additional Information

This is a 35-hour/week, overtime-eligible position.

This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.

About Us

The Social Enterprise Initiative (SEI) applies innovative business practices and managerial disciplines to drive sustained, high-impact social change. It's grounded in the mission of Harvard Business School and aims to educate, inspire, and support leaders across all sectors to tackle society’s toughest challenges and make a difference in the world. We work together with SEI faculty to support a dynamic community of MBA students, alumni, and social impact practitioners.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Boston

Job Code

403040 Coordinator II

Work Format

Hybrid (partially on-site, partially remote)

Sub-Unit

------------

Salary Grade

055

Department

HBS Initiatives

Annual Salary Range

$66,000 - $70,000

Union

55 - Hvd Union Cler & Tech Workers

Time Status

Full-time

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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