Dean - Academic Support and Operations

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.

We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Dean - Academic Support and Operations

Employee Classification: Faculty

Institution: Southwest Tennessee Community College

Department: Academic Affairs and Workforce Development

Campus Location: STCC - Multiple Campus Locations

Job Summary

Under the general direction from the Vice President of Academic Affairs and Workforce Development (VPAA&WD), the Dean of Academic Support and Operations executes activities of the Division, which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and/or service offerings; ensures compliance with federal, state, and local laws, regulations, codes, and/or standards. This position performs administrative, operational, and fiscal activities for the VPAA&WD.

Job Duties

• Oversees operations of various Academic Affairs departments.
• Oversees Academic Affairs processes including but not limited to Program Review, Promotion and Tenure, Grade Appeal, Academic Suspension and Readmission, Academic Misconduct, Academic Reinstatement, Academic Assessment/Field Exit Exams, Prior Learning Assessment/Credit for Prior Learning, Inclusive Access, and reporting of Academic Progress, Last Day of Attendance, and Final Grades.
• Appropriately addresses student and faculty concerns and/or complaints ensuring processes are followed.
• Serves as an advocate for the central role of the division within the college and for collaboration across the College as it relates to business systems processes and operations within Academic Affairs.
• Oversees and participates in the compilation, maintenance, and submission of reports as required by federal, state, and accrediting agencies.
• Develops, oversees, and conducts research for the VPAA&WD to ensure the Division is up to date on current trends, and develops and shares materials related to the changing landscape of higher education and workforce.
• Manages and oversees special projects for the VPAA&WD, including the development and implementation of quality improvement initiatives. Develops measures that indicate successful completion and implementation of new processes and projects for the Division.
• Prepares professional documents to present to leadership, including, but not limited to, executive leadership, the Board of Directors, clients, staff, faculty, and the public.
• Supervises staff which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and providing hiring, termination, and disciplinary recommendations.
• Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
• Collaborates with other College Divisions on various initiatives to ensure key performance indicators are met.
• Provides oversight, management, and support for MOUs, contracts, and grants including the Carl D. Perkins grant.
• Provides support to Division and College events.
• Develops and maintains Academic Affairs Calendar and SharePoint Site.

Minimum Qualifications

• Master's degree.
  
• Three (3) years of higher education leadership experience.
  
• Three (3) years of supervisory experience.
  

Preferred Qualifications

• An earned doctorate from an accredited institution.
  
• Community college leadership experience.
  
• Demonstrated experience with SACSCOC accreditation standards, policies, procedures, and regulatory requirements.
  
• Demonstrated experience in developing and executing strategies, initiatives, and planning through data-informed decisions.
  
• Budget management experience.
  

Knowledge, Skills, and Abilities

• Ability to strategically set priorities, determine goals and resources, coordinate efforts, monitor progress, and assess outcomes.
  
• Ability to apply business and management principles involved in strategic planning resource allocation, leadership techniques, and coordination of people and resources.
  
• Knowledge and understanding of college organization, goals, objectives, policies and procedures.
  
• Demonstrated understanding of institutional and programmatic accreditation processes.
  
• Apply strong organizational and time management skills, critical thinking skills, analytical thinking skills, effectively able to manage workflow, and ability to manage multiple tasks and timelines.
  
• Skill in examining and re-engineering operations and procedures, formulating policy, and designing, developing, and implementing new strategies and procedures
  
• Strong Interpersonal, consultative, and communication skills.
  
• Ability to manage complex projects and processes.
  
• Demonstrated leadership and research skills.
  
• Ability to read, analyze and interpret d
  
• Ability to develop and write reports, correspondence, and procedural manuals.
  
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
  

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

• Resume
• Cover letter
• Unofficial Transcripts

A summary of our benefits can be found below: 

https://www.southwest.tn.edu/hr/benefits-overview.php

Incomplete applications will not be considered.

Southwest Tennessee Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.