Dining Room Coordinator

If you have any questions about the position or our application process, reach out to us at recruiting-u@smith.edu.

Dining Services

Job Description

Dining Room Coordinator

Are you passionate about providing exceptional dining experiences and creating a positive impact on the lives of college students? Smith College is currently seeking talented individuals to join our dynamic team in Dining Services. This is an exciting opportunity to contribute to the vibrant campus community and make a difference in the lives of students through Dining services. If you have a passion for culinary excellence, customer service, and teamwork, we want you to join our team!

The opportunity: 

Smith College Dining Services seeks applications for a Dining Room Coordinator. This position will work 40 hours a week for 39 weeks a year, with a schedule consisting of 8 hour shifts and two consecutive days off a week. Pay starts at $22.86 an hour.

Generous Benefits:

A career at Smith College offers multiple rewards—including access to our comprehensive and competitive benefits program. We offer something for everyone, to meet the diverse needs of our employees and their families. Our employees can choose from four different medical plans available through Blue Cross Blue Shield of Massachusetts - something for every need and budget.  We offer a choice of two dental plans through Delta Dental and a Vision Plan through EyeMed. From braces to glasses, we have your whole family covered. The Smith College Retirement Plan is a 403(b) Plan that allows you to defer a portion of your salary and choose from a broad menu of investment options. Even if you don’t make your own contributions, the college provides a significant contribution to your account each year—equal to 9% of your compensation!  You also get life insurance and long-term disability at no cost to you. That’s not all:  Smith offers generous paid time off -  vacation, personal and  sick time -  ID Theft protection, health and dependent care subsidies, auto & home insurance discounts, prescription copay assistance. The list goes on and on!

Position Summary:

Maintain and monitor assigned dining room and dish pantry area, working collaboratively with the Chef and the Area Manager. Work with student work coordinators to train and instruct all student workers. Ensure that the dining access system is maintained and that daily meal counts are taken, verify customer identification as needed. Strive to provide outstanding customer service within the framework of departmental policies. Strive to create a cordial and accommodating dining atmosphere for all students and guests.

Duties and Responsibilities:

Serve students and guests in dining facilities.  Prepare dining area for meal service including setting up equipment, tableware in a logical manner, referring to menu as guide.  Deliver food to service area in a sequential manner which ensures food to be served at the proper temperature.  Set up all ancillary items and decorate for specialized/ theme dining.  Monitor entire dining area during service time to ensure that adequate amounts of food and sanitary conditions prevail, along with ensuring that all customers are being checked in properly. Ensure proper storage of food items at the completion of the meal and prompt clean up and prepare service areas for the next meal. Participate in the preparation for and service of special dinners and functions.

Work with the student work coordinators to train, instruct and develop competent workers for all dining service duties as scheduled, verify the student payrolls.  Demonstrate safe work habits and logical procedures, set pace and establish acceptable expectations for the quality of work.  Responsible for a smooth running, safe, and efficient dining room/dish pantry operation.

Clean, organize and maintain all assigned dish pantry, storage, serving and dining areas.  Perform all cleaning procedures within an established time frame or schedule, including but not limited to: dishwashing, cleaning and sanitizing equipment including toasters, juice machines and other dispensing machines, salad bars, shelving, drawers, and carts, vacuuming carpeted areas and properly maintaining vacuum equipment, dry mopping, sweeping, and mopping floors, and entryways.

Set up and maintain dining access system for all meals; welcomes guests and examine ID cards to verify customer identification. Collects guest meal money.  Records meal counts accurately and review guest meal registers with Area Manager.  Order, receive, and store linen and supplies correctly. 

Inventory all china, silver, equipment and glassware as required. Submit work orders to the Chef or Area Manager.  Follow all opening and closing procedures for public space and secures all equipment.  Responsible for recycling and discarding waste appropriately.

Project a positive public image. Utilize computer to access accurate allergen information, as well as print labels required for food items presented in dining rooms.  Communicate with all people accurately, professionally and in a discreet, timely manner.  Work cooperatively and facilitates communication with other staff members, students, house leaders, guests, and Area Manager to ensure an orderly, efficient dining operation. Update information on the menu boards. Utilize e-mail and all college computer access responsibly. Review and implement department notices.  Follow through with all Area Manager’s directions

Attend training sessions, workshops, and meetings as assigned.  Complete required payroll forms and scheduling forms within deadlines. Perform all other related or relevant tasks. Initiate teamwork, collaboration, and cooperation between co-workers.

Minimum Qualifications:

Education/Experience

Completion of high school education or vocational school education and a minimum 2 years of combined educational and/or commercial experience in the hospitality industry. Requirements of the position are consistent with the responsibilities and duties of persons within the food service profession in adherence with all state and federal guidelines. Ability to communicate effectively both verbally and in writing and perform basic arithmetic functions. ServSafe Certification/Some culinary experience preferred. Banquet waitperson experience or front of the house experience in a fine dining establishment as well as experience in customer service positions.

Skills:

Ability to tolerate exposure to water and cleaning chemicals, higher than normal noise levels, and heat and humidity consistent with that produced by commercial kitchen equipment. Must demonstrate adequate physical strength and coordination to effectively clean and receive supplies while properly utilizing standard food service utensils and equipment.  Must be able to safely lift and move 25 pounds, work from a step stool, walk and stand for prolonged periods of time, bend, reach, pull and push.  Must be able to manipulate utensils and equipment repetitively for variable periods of time - up to 45% of an assigned shift. Must be mobile between work stations and other dining areas on campus. Must demonstrate strong interpersonal skills. Must possess good vision with or without correction. Must practice good personal hygiene and wear clean uniforms in compliance with public health standards and consistent with college policy. Must obtain the following certifications within one year of hiring and stay current with Serv-Safe, Food Allergen, and Anti-Choke. Must adhere to the sustainability initiatives set by the department. Must possess basic computer skills including receiving and sending emails, ordering relevant supplies from purveyors, and sign making.         

Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application.

You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin

November 25, 2024

Position Type:

Regular

About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.  A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at recruiting-u@smith.edu.

As set forth in our mission and values, Smith College is committed to promoting a culture of  equity and inclusion among students, staff and faculty.  The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.