FWS Fall 2024, Recovery Center Receptionist - Part-Time

Job Title
FWS Fall 2024, Recovery Center Receptionist - Part-Time


Requisition Number
DU12461


Department Name
1B531:Federal Work Study


Work Location
Voices of Hope 644 N Broadway Lexington, KY 40508


Salary Range
$15.00


Type of Position
Student


Position Time Status
Part-Time


Required Education

High school diploma or equivalent required; associate degree or higher preferred.



Required Related Experience

Previous experience in a receptionist, administrative, or customer service role.

Experience working in a recovery community or non-profit organization is a plus.



Required License/Registration/Certification

N/A



Physical Requirements

Work is performed in an office environment with regular use of standard office equipment.



Shift

Saturdays, 12:00 PM – 5:00 PM
Tuesdays, 3:00 PM – 7:00 PM
Wednesdays, 3:00 PM – 7:00 PM
Thursdays, 4:00 PM – 7:00 PM
Friday, 3:00 PM – 7:00 PM



Job Summary

Front Desk Management

• Greet and welcome all visitors and participants with a friendly and positive attitude.

• Answer and direct phone calls, taking messages when necessary.

• Manage the sign-in and sign-out process for visitors and members.

• Provide information about the center’s services, programs, and events.

Administrative Support

• Perform general clerical duties, including data entry, filing, and maintaining office supplies.

• Schedule appointments and manage the center’s calendar.

• Assist with the preparation of materials for meetings, workshops, and events.

• Handle incoming and outgoing mail.

Participant Support

• Provide information and resources to individuals seeking recovery support.

• Assist with the registration process for new members.

• Maintain confidentiality and uphold the privacy of members and their information.

• Support members in connecting with appropriate services and programs.

Center Operations

• Ensure the reception area is tidy and presentable.

• Monitor and maintain office equipment.

• Assist with event planning and coordination.

• Collaborate with staff and volunteers to ensure smooth operations of the center.

Other Duties

• Stay current local events with the recovery community center.

• Assist with special projects and perform other duties as assigned.



Skills / Knowledge / Abilities

Customer service, flexible hours needed.



Does this position have supervisory responsibilities?
No


Preferred Education/Experience

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.

• Ability to maintain confidentiality and handle sensitive information.

• Empathy, patience, and a non-judgmental attitude towards individuals in recovery.

• A commitment to the mission and values of the recovery community.

• A positive and proactive approach to problem-solving.

• Ability to work both independently and as part of a team.

• Flexibility to adapt to the changing needs of the center.

• Bi-lingual a plus

• Must be 18 or older



Deadline to Apply
10/31/2024


Our University Community


We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.