Lead Coordinator - Campus Visit Program

Lead Coordinator - Campus Visit Program

Job ID: 12559
Location: El Paso, TX
Full/Part Time: Full Time
Regular/Temporary: $RegTemp

About UTEP

UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.

Position Information

Hiring Department: New Student Orientation

Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.

Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm. Flexibility required on evenings and weekends.

FLSA status: Exempt

Earliest Start Date: As soon as possible.

Salary: $40,480 Annually.

Required Application Materials:

• Resume
• Cover Letter
• List of three references

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides, and insurability as defined in UTS 157 may be required to perform the position's essential functions.



Purpose of Position

Under limited supervision, assists the Director with planning, developing and implementing a holistic Campus Visit Program. Efforts will focus on prospective students and families, in addition to group visits. Using the Constituent Relationship Managements System (CRM), will be responsible for developing, maintaining and updating communication plans and reports. Collaborate with the Office of Admissions and Recruitment and key campus partners to ensure a strategic process within the enrollment pathway and that the experience is positive.

Essential Functions

Manage Campus Visits Program:

• Develop and implement a comprehensive visit program that aligns with the goals outlined in the Enrollment Strategic Plan.
• Collaborate and regularly communicate with the Office of Admissions and Recruitment to facilitate the Campus Visit Program for prospective students and groups.
• Collaborate with academic and key campus partners to ensure that program highlights and information is accurate and up to date.
• Review, update, and maintain print material issued during visits, tour guide script, and presentations to ensure that the context and verbiage align with recruitment message.
• Assist with exploration of innovative, web-based applications to support future virtual options.
• Develop, review, and assesses the program goals and outcomes.
• Ensure surveys are issued, collected and data inputted into web-based assessment tool.

Administrate Communication via Constituent Relationship Management (CRM):

• Develop and manage communication plans for the Campus Visit Program.
• Manage visits as events to track attendance and registration.
• Develop adequate CRM knowledge base to maintain effective communication and make recommendations for improvement to enhance visit experience and customer service.

Support Orientation Program Coordination:

• Assist and support leadership team with implementation and evaluation of all Orientation Programs.
• Prepare and execute email, text, and call campaign efforts to support Enrollment goals.

Knowledge of all Microsoft Office software and able to learn and use institutional software systems.

Complies with all State and University policies.

Other duties may be assigned.

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's objectives, policies and applicable laws.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Qualifications:

Education: Bachelor's Degree

and

Experience: Two (2) years of experience, related to the statement of duties & responsibilities; or equivalent combination of education and experience.

Preferred Qualifications:

Bilingual (English-Spanish); Some supervisory experience. Experience working with students in an academic setting. Excellent interpersonal, written and oral communication skills. Ability to develop, plan and implement programs and initiatives. Ability to work independently. Team building, problem solving, and organizational skills.



Additional Information

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 25pounds.

The noise level for this work environment is usually moderate.

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu.


To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=2&JobOpeningId=12559&PostingSeq=1

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