Patient Family Services Manager/UKHC

Job Title
Patient Family Services Manager/UKHC


Requisition Number
RE47292


Working Title
Nurse Manager for Case Management


Department Name
H4019: Continuum of Care


Work Location
Lexington, KY


Grade Level
14


Salary Range
$81,328-156,062/year


Type of Position
Staff


Position Time Status
Full-Time


Required Education

MSN



Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience

3 yrs



Required License/Registration/Certification

Registered Nurse (RN)



Physical Requirements

The physical requirements of this position include: standing or walking with objects 10-25lbs; regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); occasional exposure to loud noises, hazardous chemicals and fumes, and blood borne/airborne pathogens; occasional dealings with combative or violent people; and occasional (<10% of the time) job related travel.



Shift

Monday – Friday, 8:00 a.m. to 5:00 p.m. with some weekends, evenings, and nights required per business needs.



Job Summary

The Nurse Manager for Case Management will be responsible for directing the daily operations for the Case Management nursing staff by providing workflow management, assessing organizational structure, processes, tools, work productivity and standards. This position will establish goals and objectives for the staff; serve as the primary communication liaison for clinical department leadership; and promote Case Management initiatives. The Manager will also manage staffing needs by interviewing and selecting best-fit candidates; complete time-keeping functions; lead through appropriate training, coaching, and corrective action; and serve as the next level of escalation for staff and other departmental contacts.



Skills / Knowledge / Abilities

The ideal candidate will possess excellent clinical nursing experience with knowledge of professional nursing theory; critical-thinking; have direct patient care experience; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; demonstrates strong analytical and qualitative research experience; be well organized; have exceptional communication skills (written & verbal); have experience creating and using web-based surveys; enjoy working independently as well as closely with their co-workers in a supportive team environment; outstanding computer skills (to include Microsoft Office); above average customer service skills; strong ability to engage and motivate others; active listening skills; and a thorough understanding of resource and employee management. Additionally, candidate should be able to advocate for the patient and healthcare organization to create healthcare continuity and quality clinical outcomes.



Does this position have supervisory responsibilities?
Yes


Preferred Education/Experience

MSN with 3 years managerial experience in an acute care setting preferred. Case Management experience preferred.



Deadline to Apply
09/25/2024


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.