Patient Relations Assistant / On-Call / UKHC
Full Time
Job Title
Patient Relations Assistant / On-Call / UKHC
Requisition Number
DU12800
Department Name
H3020:Admitting and Registration Services
Work Location
Lexington, KY
Salary Range
$16.20
Type of Position
Staff
Position Time Status
On Call
Required Education
HS
Required Related Experience
3.5
Required License/Registration/Certification
N/A
Physical Requirements
The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.
Shift
On-Call Shifts available: Day, evening, and night shifts, including weekends. Opportunity for 4, 8, and 12 hour shifts for 15-37.5 hours per week. Shifts may include weekends and holidays. Currently, this position may be eligible for additional shift differentials
Job Summary
Admitting and Registration of patients to UK HealthCare for both outpatient and inpatient services. Collecting co-pays and payments from patients. Must have clerical skills and the ability to multi-task. Must have a strong customer service background and good communication skills.
Skills / Knowledge / Abilities
The ideal candidate will be able to deliver excellent customer service and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail, work with a teamwork mindset, and be able to prioritize tasks efficiently.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
N/A
Deadline to Apply
11/24/2024
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.