Patient Relations Assistant/OnCall--Chandler Emergency Department
Full Time
Job Title
Patient Relations Assistant/OnCall--Chandler Emergency Department
Requisition Number
DU12798
Department Name
H3020:Admitting and Registration Services
Work Location
Lexington, KY
Salary Range
16.20
Type of Position
Staff
Position Time Status
On Call
Required Education
High School/GED
Required Related Experience
3 1/2 years of related education/experience perferred but not required.
Required License/Registration/Certification
N/A
Physical Requirements
Requires periods of sitting, standing, and walking. May require lifting/pushing/carrying objects up to 15 pounds.
Shift
Positions available are 12.5 hour shifts. Three consecutive 12.5 shifts working followed by 4 days/evenings off.
Shift available:
Sunday, Monday and Tuesday 10:45a – 11:15p.
Hires will be cross-trained for Chandler, Good Samaritan and EmPATH ED Registration areas.
Training will be Monday – Friday (4-6 weeks) from 9a-5p.
On-call staff may have the opportunity to advance to a full time position if desired. On-call positions is a great way to get your foot in the door at UKHC ED Registration Department. Possibilities are unlimited.
Job Summary
Position includes the following:
- Arriving and Updating/Registration of Emergency Department patients
-Copay/payment collection at time of service
-Customer Service
Skills / Knowledge / Abilities
High level of keyboarding accuracy and attention to detail. Ability to maintain calm during stressful situations and provide excellent customer service. Ability to effectively prioritize work. Must have schedule flexibility.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Prior patient registration experience preferred. Customer service background such as retail, call center, hospitality, etc., also very helpful.
Deadline to Apply
11/22/2024
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.