Patient Relations Assistant/UKHC
Full Time
Job Title
Patient Relations Assistant/UKHC
Requisition Number
RE47143
Working Title
Patient Relations Assistant
Department Name
M4000:Pediatrics Clinic
Work Location
Lexington, KY
Grade Level
06
Salary Range
$16.20-24.82/hour
Type of Position
Staff
Position Time Status
Full-Time
Required Education
HS
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
3.5 yrs
Required License/Registration/Certification
None
Physical Requirements
The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures.
Shift
Days, 8:00 am-5:00 pm, Monday-Friday, and other days and hours as needed.
Job Summary
This clinic seeks and individual to provide front desk registration in the outpatient clinic.
The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone.
This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.
Skills / Knowledge / Abilities
The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
3.5 years of experience required
Deadline to Apply
10/21/2024
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
