07-Sep-2024
Program Associate
Harvard Law School
66704BR
Job Summary
The Program on Negotiation (PON) at Harvard Law School is seeking a full-time Program Associate to offer administrative support for its executive education offerings. The Program Associate is responsible for assisting the Program Managers to prepare and deliver a diverse range of executive education programs, including one-day, week-long, multi-week, and semester-long courses.
Position Description
As a ProgramAssociate, you will:
- Be responsible for setting up online registration for courses, preparing program certificates, tracking and responding to attendee requests, facilitating virtual events, and preparing emails and surveys. For in-person events, tasks may include shipping meeting supplies and arranging seating charts.
- Assist Program Managers with the preparation of print and/or digital teaching materials for each course and provide on-site course support as needed for each event; assist faculty with presentation materials.
- Monitor course registrations, maintain rosters & enrollment reports, and manage waitlists and cancellations.
- Assist Program Managers with communications to participants and participate in Zoom orientation sessions for attendees.
- Identify problems and troubleshoot when necessary; work with the Customer Service Lead to fulfill customer requests.
- Maintain vendor relationships and monitor program inventory.
- May occasionally provide additional administrative support for the PON office, including but not limited to managing phone lines/email, organizing the office, ordering supplies, booking meeting rooms, making copies, greeting visitors, etc.
Basic Qualifications
Minimum 3 years of related experience. Education beyond high school may count toward experience.
Additional Qualifications and Skills
We are looking for people who have:
- A commitment to customer service and teamwork
- Strong time management, prioritization skills, and attention to detail
- Effective communication skills
- Strong computer skills including Microsoft Office; experience with Cvent, Canvas, and Word Press, a plus
- A results-oriented mindset
- Good judgment, poise, and a positive attitude
- Motivation to take initiative and propose ways to solve problems
- Work collaboratively with colleagues for successful project completion
- Prior office experience, as well as an interest in the field of negotiation and conflict resolution
Additional Information
This is a one-year term appointment with potential for renewal, subject to departmental funding and need.
We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.
All offers to be made by HLS Human Resources.
Work Format Details
This position is based primarily on campus with the opportunity for remote work based on business needs and manager approval.
About Us
Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School is a place where you can thrive.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
General Administration
Department Office Location
USA - MA - Cambridge
Job Code
403033 Staff Assistant III
Work Format
Hybrid (partially on-site, partially remote)
Sub-Unit
------------
Salary Grade
053
Department
Program on Negotiation
Union
55 - Hvd Union Cler & Tech Workers
Time Status
Full-time
Pre-Employment Screening
Identity
Schedule
35hrs/week, M-F
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
