Senior Director of Admissions Online

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population. 

Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.  

Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.

South University, the right direction for a brighter future.

Benefits:

*Medical

*Dental

*Vision

FSA/HSA

Tuition Assistant Program

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match 

 Paid Time Off

12 Paid Holidays

* includes domestic partner coverage

POSITION SUMMARY:

The Senior Director of Admissions Online is responsible for assisting South University in attaining admissions goals, in particular inquiry to enrollments, and enrollments to new student matriculation for a specific program. Examples of specialty teams are ARs that enroll exclusively into Nursing, Graduate, Medical Assistant, Re-entry, and POD (New hires.  At the discretion of the VC of Admissions, specialty teams may also be asked to enroll into programs outside of their specialization depending on University needs. 

Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion. The Senior Director of Admissions will also be responsible for mentoring and assisting in the development of Directors of Admissions as needed.  Participation in key campus strategy discussions and implementation of campus wide initiatives with appropriate feedback will be expected.

KEY JOB ELEMENTS:

• Establishes forecasts and achieves new student start rate and readmissions plans.
• Assures adequate staffing levels and productivity through effective personnel management.  This includes but is not limited to selection and hiring of employees coupled with their being training, developed, motivated, and effectively managed.  This includes admissions teams receiving regular feedback, observation and support; monthly, quarterly and annual performance reviews; new hire and veteran training; turnover prevention.
• Responsible for achieving conversions of inquiry to applicant; and applicant to new student standards.
• Monitor expenses to assure budget compliance.
• Contribute to marketing plans to support inquiry conversion and applicant lock-in.
• Ensures compliance with all SU policies and procedures, ethical standards, and compliance with all federal, state and accreditation requirements.
• Ensures compliance and understanding of all specialty program admissions policies and procedures
• Work with AVC and VC of Admissions on strategy development, pilot and/or launch initiatives, provide feedback on execution results and make recommendations.
• Mentor Director of Admissions as assigned.  Giving DOAs guidance on leadership, coaching of ARs and database management.
• Responsible for management and leadership of Sr. Admissions Representatives and Admission Representatives.   Handles employee relations issues and concerns and provides corrective action when needed.  
• Ensures compliance with all University policies and procedures as noted in the SU Faculty and Staff Handbook as well as compliance with the Department of Education Incentive Compensation guidelines.

CORE VALUES:

Core Values unify the culture of South University and represent the guiding principles that influence the company’s vision, mission, and performance outcomes.

• Doing the Right Thing.  Conveys a position of principle even during opposition.  Takes appropriate action to heighten awareness and influence positive change.
• Integrity.  Conducts all activities honestly and fairly to create an environment of mutual trust and equity.
• Respect.  Openly shows appreciation for the ideas and contributions of others to create an environment of collaboration, involvement and growth.
• Providing Value.  Continuously seeks to understand the requirements of all constituencies.  Makes collaborative decisions to ensure needs are met or exceeded through the delivery of quality services.
• Excellence.  Displays a commitment to exceptional quality that creates an environment of innovation, positive thinking and continuous improvement.
• Learning-Centered Focus.  Actively supports an outcomes-based, learning-centered culture through the delivery/support of an engaging educational delivery system.

JOB REQUIREMENTS:

• Bachelor’s Degree preferably in a business or sales related discipline. 
• Minimum five years of increasingly responsible experience managing a sales effort in the area of undergraduate/graduate student recruitment or intangible products.
• Proven ability to inspire, motivate and lead a sales team.
• Polished verbal and written communication skills.  
• Demonstrated experience handling employee relations matters.
• Experience with the hiring process is required.
• Ability to work a flexible schedule, including evening and weekends as required.

ACCOUNTABILITY:

• Direct:  New student and if assigned, readmissions plan; School revenue; Employee staffing, training, development, satisfaction and retention;
• Indirect:  Student Persistence; School’s reputation.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

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Other details

• Job Family All Positions
• Pay Type Salary
• Required Education Bachelor’s Degree