Staff Support Associate I/UKHC
Administrative Staff
Full Time
Job Title
Staff Support Associate I/UKHC
Requisition Number
RE45876
Working Title
Staff Support Associate I
Department Name
H4005:Office of Patient Experience
Work Location
Lexington, KY
Grade Level
05
Salary Range
$15.00-22.60/hour
Type of Position
Staff
Position Time Status
Full-Time
Required Education
HS
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
2 yrs
Required License/Registration/Certification
None
Physical Requirements
This position requires regularly sitting at a computer workstation for extended periods of time; occasionally standing or walking with objects weighing up to 25 pounds; lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; and performing tasks with repetitive motions.
Shift
Primarily Monday through Friday, 9:30am to 6:00pm.
Job Summary
The Staff Support Associate plays a key role in customer satisfaction for the Office of Patient Experience, Perioperative Services Department, and UKHC enterprise. The primary job function of the SSA is to assist with patient throughput, wayfinding, maintaining a safe environment, and ensuring and effective communication between patient families, the physician, and the Perioperative Services staff.
Skills / Knowledge / Abilities
Excellent communication skills and knowledge of Microsoft Office Suite; the ability to work in fast-paced, high stress, team-centered environment, and an understanding of healthcare information systems.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Must have high school education or higher and at least 2 years in customer service. History in medical setting highly preferred.
Deadline to Apply
10/23/2024
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
