IS Technical Support Specialist III
Full Time
Job Title
IS Technical Support Specialist III
Requisition Number
RE47335
Working Title
Department Name
14000:Office Of Development
Work Location
Lexington, KY
Grade Level
44
Salary Range
$43,805-70,075/year
Type of Position
Staff
Position Time Status
Full-Time
Required Education
BS
Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience
2 yrs
Required License/Registration/Certification
None.
Physical Requirements
Sitting for long periods of time working on a computer monitor.
Shift
Monday – Friday; 8:00 a.m. – 5:00 p.m.
Job Summary
The University of Kentucky Office of Philanthropy & Alumni Engagement (PAE) is seeking a Tech Support Specialist III who will be responsible for designing and developing Tableau reports and dashboards based on PAE requirements, creating front-end reporting solutions to effectively visualize financial data. This role involves collaborating with PAE stakeholders to gather report specifications, ensuring data accuracy, and optimizing Tableau visualizations for usability, performance, and aesthetics. Key responsibilities include conducting quality assurance testing on Tableau reports, providing support and training to PAE users on Tableau best practices, and developing reports using Salesforce (RADAR), Crystal Reports, SQL, Excel, and other tools. Additional duties involve performing data validation, documenting processes, building dashboards to ensure data quality, and summarizing variances in data with recommendations for improvement. Strong analytical, communication, and interpersonal skills are essential, along with the ability to independently identify problems and analyze multiple data sources. Proven success in collaborating with teams is required. This position does report in-person at the Alexandria Drive, Lexington KY address.
The culture within the Office of Philanthropy and Alumni Engagement (PAE) is built on our shared core values CoMMIT– Collaboration, Communication, Mission Driven, Mutual Respect, Innovation and Transparency.
By applying for a position within UK PAE, you are indicating your commitment and expressing your agreement to our six values. It is important you share these values in order to be part of our committed team!
Skills / Knowledge / Abilities
Needs computer software and hardware knowledge, and computer security knowledge.
Does this position have supervisory responsibilities?
No
Preferred Education/Experience
Bachelor’s degree and six years of related experience.
Deadline to Apply
10/03/2024
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
