Transfer Advisor/Success Coach

Title: Transfer Advisor/Success Coach

Employee Classification: Administrative Professional

Institution: Northeast State Community College

Department: Advising Resource Center

Salary: $45,710 - $57,138 dependent on education and experience

Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college.

Job Summary

Reporting to the Director of Advising, the Transfer Advisor/Success Coach is responsible for providing academic and career advising to students interested in transferring to a 4-year institution. The Transfer Advisor/Success Coach will develop relationships with 4-year institutions to improve the transfer process and student success. They will also coordinate visits to Northeast State Community College by 4-year institutions for recruitment and advisement. The Transfer Advisor/Success Coach will also help implement initiatives to improve student success, retention, and degree completion.

Job Duties

• Provide academic and career advising to prospective and enrolled students interested in transferring to a 4-year institution.

• Coordinate visits to Northeast State conducted by 4-year institutions for recruitment/advisement.

• Develop and maintain relationships with 4-year institution staff and academic advisors to improve the transfer process and student success.

• Contribute to the development of a transfer website, publications, and other resources for transfer students.

• Develop and implement initiatives to support students as they prepare for graduation prior to transfer to a 4-year institution.

• Develop degree plans for currently enrolled students as requested.

• Provide advising services to Distance Education students including off-campus and online students.

• Conduct classroom presentations and workshops on topics relevant to student success as appropriate.

• Assist with the implementation of initiatives to improve student success, retention, and degree completion.

• Complete other assignments as directed by supervisor. 

Minimum Qualifications

• Bachelor’s degree from an accredited institution and one year of postsecondary student-facing experience working as an academic advisor, student mentor, success coach, or completion coach
OR
• Associate degree from an accredited institution and three years of postsecondary student-facing experience working as an academic advisor, student mentor, success coach, or completion coach

Preferred Qualifications

• Master’s degree from an accredited institution in education, counseling, higher education, or related field
• Experience as an academic advisor, student mentor, success coach, or completion coach working with transfer students
• Community college experience
• Conversational ability or fluency in a second language

Knowledge, Skills, and Abilities

• Technology Skills: MS Office suite; videoconferencing software; digital records management systems; general operating systems and data information systems
• Excellent oral and written communication skills
• Understanding of the role academic advising plays in student success and retention
• Understanding of the comprehensive community college philosophy
• Knowledge of legal and confidentiality issues related to student advisement
• Strong organizational and time management skills
• In all duties assigned, show a commitment to customer service to include students, college employees, and the community served by Northeast State.

For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or HRstaffing@northeaststate.edu.

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.