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04-Sep-2024<h4>Research Finance Compliance Analyst</h4>Faculty of Arts and Sciences 66664BRJob SummaryReporting to the Manager of Research Finance, Compliance, and Training in the FAS Office of Research Administration (FORA), the Research Finance Compliance Analyst is responsible for data analysis, reporting, and monitoring compliance with policies, procedures, and systems related to post-award sponsored research finance administration.Position Description<ul><li>Assist in the development and reporting of year-over-year sponsored financial planning for FAS.</li><li>Analyze complex research finance data sets to ensure compliance with established policies.</li><li>Analyze complex data, ensure data quality, perform research, understand trends, make recommendations to the team for problem solving and escalate as necessary.</li><li>Prepare timely and complex monitoring reports that require the selection and interpretation of data.</li><li>Provide support by running, analyzing, and communicating to departments on questionable charges to federal awards, ensuring compliance with federal requirements and Harvard policy.</li><li>Assist the Research Finance Team in spot reviews pertaining to high-risk audit areas.</li><li>In collaboration with Faculty Affairs, perform reviews of faculty to assess risks associated with multiple appointments/ affiliations and outside activities, an area highly scrutinized by the federal funding agencies.</li><li>Identify potential risks associated with overcommitments and unmet effort commitments through data analysis from multiple sources such as: eCRT, GMAS, SPECTRA, and AURORA.</li><li>Perform monthly compliance reporting on various high risk sponsored research areas, which include extensive reviews and analysis of current and pending/other support pages through the Grants Management Application Suite (GMAS).</li><li>Work with the Office for Sponsored Programs and other internal clients to meet reporting and other compliance needs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support for the annual Uniform Guidance audit (formerly A-133), internal RMAS audits and other agency external audits. Including support for equipment management/inventory.</li><li>Assist the Research Finance team with communication of analysis with appropriate departmental, centers, and FAS staff and faculty.</li><li>Provide guidance and support to departments on various compliance-related items.</li><li>Assist FORA managers with supplemental salary requests in the SPECTRA system through outreach to departments, testing enhancements, running reports, meeting coordination, and collaborating with FAS Finance to update resources.</li><li>Provide support in training documents and job aids for various research finance related activities.</li><li>Help build relationships and sharing of best practices between grants managers within FAS, and to strengthen communications with Harvard Office of Sponsored Programs (OSP), and FAS Finance.</li><li>Serve as back-up for other post-award personnel in their absence.</li><li>Coordinate meetings for the Research Finance and Compliance team as needed.</li><li>Contribute to other team goals as required.</li><li>Serve as committee member or FAS representative, as needed.</li><li>Other duties as required.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree or equivalent experience.</li><li>Minimum 3 years of directly related experience in financial management, accounting or research finance and grants administration.</li></ul>Additional Qualifications and SkillsThe following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>Bachelor's degree preferred.</li><li>Demonstrated knowledge of accounting or finance principles and practices in a commercial or non-profit setting.</li><li>Strong Microsoft Office skills required with strong proficiency in Excel.</li><li>Proficiency with reporting tools to analyze data and develop visual representations of the data.</li><li>Knowledge of sponsored research finance desirable.</li><li>Knowledge of federal research regulations desirable.</li><li>Strong written and oral communication skills required.</li><li>Ability to work as part of a team and to interact collaboratively with administrators.</li><li>Ability to handle complex and confidential information with the utmost discretion.</li><li>Working knowledge of Harvard University systems (including GMAS, financial systems, and Oracle Analytics) and research administration policies desirable.</li></ul>Working ConditionsWork is performed in an office setting.Additional InformationThis job is part of the FAS Employee Referral Program.  Guidelines, including information on the $2500 referral bonus, are here. We regret that we are unable to provide visa sponsorship for this position. All formal offers will be made by FAS Human Resources.Work Format DetailsHybrid office environment; this position will be based in Cambridge, MA and there is an expectation of some workdays per week on campus. &nbsp;Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States.&nbsp;Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsThe Faculty of Arts and Sciences (FAS) Office of Research Administration (FORA) is beginning an exciting period of transformation and growth.&nbsp; As we transition to this new brand, we remain committed to providing the same exceptional support and services to our research community.&nbsp; Formerly FAS Research Administration Services, this change reflects our dedication to enhancing our organizational structure and improving the resources we offer.&nbsp;&nbsp; We hope you will join us as we continue to foster excellence and support impactful research as FORA.&nbsp;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFinance Department Office LocationUSA - MA - Cambridge Job Code405007 Financial Professional (N) Work FormatHybrid (partially on-site, partially remote) Sub-UnitAdministration and Finance Salary Grade056DepartmentFAS Office of Research Administration (formerly FAS Research Administration Services)Union55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningEducation, IdentityScheduleM-F 9-5Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-CK1

Harvard University FAS Human Resources

Research Finance Compliance Analyst

04-Sep-2024<h4>Event and Media Production Coordinator</h4>Faculty of Arts and Sciences 66653BRJob SummaryThe Events and Media Production Coordinator is an integral part of the Event and Media Production group which supports non-curricular events hosted by Harvard faculty, students, and administrative staff on the Faculty of Arts and Sciences (FAS) campus, including high-profile lectures and symposia, academic conferences, performances, FAS-wide student events such as First Year Experience and diploma ceremonies, during business hours, evenings, and weekends.&nbsp;The Event and Media Production Coordinator will be responsible for event intake, from communicating with event clients to tracking, billing, and reporting for all events supported by the Event &amp; Media Production team. They will act as liaison with clients ranging from student groups to distinguished lecturers and senior University administrators planning to execute a range of multimedia events on the Harvard University campus. This person will assess the needs of each client and make recommendations (technical, logistical, and pricing) to best service each request.Position Description<ul><li>Coordinate event requests made by FAS and University clients to ESS.&nbsp;&nbsp;</li><li>Manage project intake with clients, which often includes email, phone, or Zoom consultations with the requesting client to evaluate their multimedia needs (pre-production, sourcing media, filming, location and talent details, and post-production media editing) to ensure successful request fulfillment. This encompasses triaging the request, collecting pre-production information, and entering all relevant details into event management software.&nbsp;</li><li>Ensure that event has been approved by FAS and meets campus use policies.&nbsp;</li><li>Actively communicate and liaise with the client during pre-production and as projects/event progress, ensure that the client is informed of progress, changes, or delays.&nbsp;</li><li>Create and maintain job records within the departmental service management systems.&nbsp;</li><li>Coordinate and issue quotes and invoices for internal and external clients.&nbsp;</li><li>Supports clients in navigating FAS and University policies pertaining to events&nbsp;</li><li>Coordinate and attend event production meetings and site visits.&nbsp;</li><li>Responsible for issuing customer satisfaction surveys, and quantifying feedback for management.&nbsp;</li><li>Produce regular reports and status updates on the event pipeline to service director and departmental leaders. Analyze and report on historical event data as needed.&nbsp;</li><li>Assist with maintaining an internal annual calendar of upcoming events requiring AV services.&nbsp;</li><li>Help coordinate with outside vendors on collaborative events to ensure seamless support for the client.&nbsp;</li><li>Collaborate with event stakeholders in client and partner organizations across the FAS on event-related technology, planning, and best practices.&nbsp;</li></ul>Basic Qualifications<ul><li>5+ years of experience in a highly visible client-facing role coordinating complex events; education beyond high school may count toward experience.&nbsp;</li><li>Experience with Microsoft Office products (Word, PowerPoint, Excel, SharePoint).&nbsp;</li><li>Experience with systems and/or platforms to support business processes including scheduling, workflow, and event management.&nbsp;</li></ul>Additional Qualifications and SkillsThe following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.&nbsp;<ul><li>At least two years of post-secondary education desirable</li><li>Strong organizational skills; strong written and verbal communication abilities</li><li>Broad knowledge of technologies required to support events such as academic symposia, conferences, interviews, multi-camera video recordings, and audio recordings</li><li>Skilled at working with high-profile talent and VIP clients</li><li>Experience coordinating high-profile events in higher education desirable&nbsp;</li><li>Self-starter, highly motivated, positive attitude, team spirit&nbsp;</li><li>Proven ability to learn and use new software applications to track and manage services&nbsp;</li><li>Proven ability to manage multiple projects, competing deadlines, and coordinate assignments across a large team</li></ul>Physical RequirementsCan lift or carry up to 25 lbs of equipment.Working ConditionsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;Additional InformationWe regret that we are unable to provide visa sponsorship for this position.&nbsp;All formal offers will be made by FAS Human Resources.&nbsp;About UsEducation Support Services (ESS) provides world-class audiovisual and instructional support, event and media production, training, and consulting services to faculty, staff, and students in the Faculty of Arts and Sciences (FAS).&nbsp; The team supports the school’s mission by delivering premium technology offerings that enhance and creatively advance the teaching &amp; learning environment.&nbsp; ESS is comprised of six service groups: Teaching &amp; Learning Support, Integrated Audiovisual Services, Event &amp; Media Production, Language Center, Assistive Technology Services, and Piano Technical Services.&nbsp; We believe that creating and maintaining an inclusive workplace allows employees from all backgrounds and walks of life to achieve their fullest potential. We also believe an inclusive culture is one that accepts, values and views the differences we all bring to the workplace as strengths. We actively seek and welcome applications from members of underrepresented groups and from those with a demonstrable commitment to a more inclusive society.&nbsp;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403040 Coordinator II Work FormatOn-Site Sub-UnitAdministration and Finance Salary Grade055DepartmentEducation Support ServicesUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningCriminal, IdentityScheduleMonday-Friday, 9:00am-5:00pm; 35 hours per week Evening, weekend work, and overtime may be required.&nbsp;Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-CK1

Event and Media Production Coordinator

Title:&nbsp;Administrative Assistant IV
Department:&nbsp;Human Resources
Number of Positions:&nbsp;1
Classification:&nbsp;3/Campus
Position #:&nbsp;650890
Type of Appointment:&nbsp;Full-Time
FLSA Status:&nbsp;Non-Exempt
Pay Rate:&nbsp;$36,270 - $44,390.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Non-supervisory roles: three (3) current or former supervisors
Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references
Position Summary:&nbsp;The administrative assistant plays a vital role to the Human Resources department, providing essential support to ensure the smooth and efficient operation of HR functions. This position involves a variety of administrative tasks that facilitate effective communication, organization, and coordination within the HR team and across the college.&nbsp;
Essential Functions:
35%​ Office Management 
Oversee day-to-day operations of the HR office, ensuring that administrative processes run smoothly and efficiently. This includes managing (monitoring and ordering) office supplies and equipment, general office organization; handling purchasing for the HR department and assisting in monitoring HR department expenditures; maintaining inventory of HR forms and materials; mail and package handling such as sorting and distributing incoming mail, preparing outgoing mail packages, managing courier services as needs; coordinating with facilities management for any office maintenance needs, etc. &nbsp;
20% Staffing Support 
Assists with HR staffing needs by coordinating job postings and recruitment efforts, scheduling interviews as needed and liaising with candidates; preparing onboarding materials and assisting with the facilitation of the onboarding process for new hires; maintaining accurate employee records and databases; maintaining calendar for executive director and the department such as scheduling meetings, interviews, appointments, etc.; coordinating room reservations for HR events; arranging refreshments for HR events as necessary; assisting with the preparation of materials for training sessions or orientations; supporting the organization of HR events or employee programs.
20% Communication
Serve as a point of contact for internal and external inquiries related to HR functions by greeting visitors to the HR department, directing visitors to appropriate staff members, answering phone calls and emails, drafting and sending correspondence, and routing inquiries to appropriate HR team members. Communicate effectively with employees, candidates, and other stakeholders to provide information and support.
Potentially interacting with venders for routine purchases and maintaining relationships with regular suppliers.
20% Documentation and Reporting
Prepare and maintain HR documentation, including reports, presentations, and employee files. Ensure that all records are kept up-to-date, confidential, and compliant with board and college policies and regulations.
Prepare and manage documentation related to the onboarding process; handle exit documentation for departing employees.
Monitor and manage programs involving volunteers and minors on campus, ensuring compliance with relevant policies and regulations.
Administer the Public Service Loan Form (PSLF) program.
Verification of Employment (VOE).
Maintain and update HR policies and procedures. Ensure that these documents are easily accessible to employees and regularly updated to reflect any changes.
5% Collaboration
Work closely with HR team members to support various HR initiatives and projects. Chair the employee recognition committee in collaboration with the executive director, HR and the executive director, Foundation. Actively participate in the support staff committee. Supervise department student employees and/or interns. Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Key Results Areas: Maintain accuracy in employee records and HR documentation; maintain an average response time to HR inquiries; achieve on-time start for scheduled interviews, meetings, events, etc.; satisfaction rate from internal clients on HR communication clarity
Job Requirements:&nbsp;
<ul>
<li>Associate’s degree required. Bachelor’s degree preferred.</li>
<li>A minimum of 3 years administrative experience. A background in Human Resources is preferred.</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Special Skills/Application of Knowledge:
<ul>
<li>Understanding of basic HR principles, policies, and procedures</li>
<li>Skill in providing excellent service to internal and external clients</li>
<li>Strong organizational, time management, and multitasking skills</li>
<li>Excellent verbal and written communication abilities</li>
<li>Familiarity with office and HR software (e.g., Microsoft Office Suite, HRIS systems), and other relevant digital tools</li>
<li>Attention to detail and accuracy in documentation</li>
<li>Ability to maintain confidentiality and handle sensitive information</li>
<li>A proactive and positive attitude toward problem-solving and teamwork</li>
<li>Flexibility to handle changing priorities and new tasks as they arise</li>
<li>Able to engage in the college’s mission and values</li>
</ul>
Complexity &amp; Creativity: The administrative assistant must have a solid understanding of HR principles, community college operations, and office management practices. They need to be able to apply this knowledge in various contexts, from routine tasks to more complex HR-related issues. This role requires a balance of technical skills, interpersonal abilities, and analytical thinking to effectively support the HR department and contribute to the overall functioning of the college. Continuous learning and adaptability are also crucial, as HR practices and technologies evolve over time. Additionally, the assistant must have the ability to juggle multiple tasks, prioritize effectively and meet deadlines, manage budgets, confirm vendors, and arrange travel. These skills are necessary for event planning and support to the department.
Magnitude of Impact:&nbsp;The administrative assistant serves as a key point of contact for HR-related inquiries from faculty, staff, and external stakeholders, influencing the college’s communication and service quality. By supporting HR functions like recruitment, onboarding, and record-keeping, this role indirectly impacts all departments and employees across the college. The administrative assistant often handles sensitive information and contributes to maintaining compliance with employment laws and regulations, which affects the entire institution. This role, while primarily supportive, has a wide-reaching influence on the college’s operations, employee experience, and overall organizational effectiveness.
Responsibility for Accuracy: Given the sensitive nature of HR information and the potential impact of errors on employees and the institution, maintaining a high level of accuracy is a critical responsibility of this role. The administrative assistant must be detail-oriented and committed to ensuring the correctness of all information handled and processed within the HR department.
Financial Impact:&nbsp;This role involves assisting with payroll-related tasks, benefits administration, purchasing for the HR department, accurate record-keeping and compliance with employment laws and regulations, and streamlining office operations and improving administrative processes. Based on these responsibilities, accuracy and efficiency of the administrative assistant’s work has significant financial implications for the college.
Budgetary: While the administrative assistant plays a role in budget-related tasks (purchasing, budget monitoring, record keeping, cost-saving initiatives, etc.), the assistant does not have significant budgetary authority. Major financial decisions and budget allocations are usually made by the executive director.
Judgement and Decisions:&nbsp;The administrative assistant may make independent decisions as it relates to office management, scheduling and coordination, documentation preparation and record keeping, purchasing and budget monitoring, communication and information dissemination, etc. These decisions are to be guided by established policies, procedures, and standards to ensure the assistant is operating within the framework set by the HR department and the college. This role involves a balance of following guidelines and using judgment to make decisions that support the overall efficiency and effectiveness of the HR function.
Nature of Contacts: The administrative assistant will have daily interactions with members of the HR department, college faculty and staff, and job applicants and candidates. Regular contact and collaboration may look like meetings or as-needed communication to address HR-related inquiries, assistance with paperwork, benefits questions, or other HR processes, communication during the recruitment and hiring process (ex. scheduling interviews, providing information about the college and positions, etc.), etc.
Physical Demands:&nbsp;This role primarily involves sitting for long periods while working at a desk, using a computer, and handling phone communications. Frequent use of hands such as typing, data entry, and handling office equipment. This includes substantial movements of the wrists, hands, and fingers. Close visual acuity is required for tasks such as preparing and analyzing data, transcribing information, viewing a computer terminal, and extensive reading. Occasionally lifting and carrying light objects, such as office supplies or small parcels, typically up to 10 lbs. Ability to move about through and to short distances within the office or campus, and occasionally drive a vehicle to deliver or pick up materials.
Hazards: There may generally be low-risk hazards including but not limited to ergonomic hazards, eye strain, stress, confidentiality risks, minor physical risks, potential for workplace conflict, sedentary work, etc.
Full-time Employment Benefits:
• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if&nbsp; enrolled in health plan
• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp
​

Motlow State Community College


      Administrative Assistant IV
    

Slug Support Case Manager, Resource Center Specialist

Position Title: Administrative Assistant II – First Year Experience Department: First Year Experience Office (FEX) Division: Advising and Retention (ANR) Employee Status: Continuous Part-time (up to 25 hours per week) Type: Support Staff Association (SSA-Union) Grade: 8 Salary: $18.50 hourly Business Hours: Monday - Friday, 8 am - 5 pm FSLA: Non-exempt _____________________________________________________ Reporting Relationships Reports to: Manager of the First Year Experience Office Supervision Exercised: Supervision may be exercised over student workers. Job Summary Using independent judgment and minimal supervision, provide advanced clerical support involving multiple software and complex office equipment and supervision to student workers. Must exercise advanced reasoning and mature critical and analytical thinking skills. Lead or direct all office support functions. Model excellent customer service to students, faculty, administration, staff and others through all methods of contact. Confidentiality and discretion are required. Essential Duties and Responsibilities include the following. Related duties may be assigned. · Proficient in using all methods of telecommunications. · Read and route incoming mail. Locate and attach appropriate files for correspondence to be answered by employer. · Utilize comprehensive knowledge of all activities of college and office, and facilitate others, as appropriate. · Resolve inquiries, refer to appropriate departments and provide resource materials; maintain accurate knowledge of college-wide resources in order to respond to questions for both internal and external customers. · Independently prepare correspondence, reports, and memos. · Word process complex materials, editing for grammar and content. Proofread completed documents to check for errors and make corrections. · Perform computations and routine statistical analysis regarding budgets, grants, financial processes and government reports. · Excellent oral and written communication skills. Facilitate communication at all levels with sound judgment and skill. · Coordinate supervisor’s and department schedules and make appointments. · Arrange and coordinate travel schedules and reservations. · Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities, and record notes/minutes of meetings. · Prepare and monitor budgets and reports, including allocations and requisitions. · Make copies of correspondence or other printed materials. · Prepare outgoing mail and correspondence, including e-mail and faxes. · Order and maintain supplies, and arrange for equipment maintenance. · Attend meetings as needed. Take minutes/notes as necessary/assigned. · Serve on campus committees as needed. · File, or code and arrange filing of, completed documents as well as purge files in accordance with statutory governmental regulations and/or college guidelines. Maintain filing system. · Regular attendance is expected. · Using tact and courtesy, the ability to establish and maintain effective relationships with persons contacted in the course of work. Specific Duties and Responsibilities · Build Student Development course schedules for the academic year. · Prepare Pay Processing Forms and other paperwork for STU faculty. · Assist with Tech Connect Sessions (check-in process, data collection, confirming student’s registration and attendance, etc) · Assist with the scheduling and event planning of various departmental events (New Student Welcome, Workshops, etc) · Monitor and track targeted student population appointments using the Colleague System to access student data as applicable. · Work with and train Peer Mentor student employees to meet departmental needs · Align departmental messaging and communication to all customers to include brochures, flyers, handbooks, and website pages. · Create department reports to track student success, retention and completion rates for targeted populations. · Support supervisor in researching best practices for providing effective and sustainable student support programs/services. · Demonstrate cultural awareness, sensitivity, and knowledge in performance of assigned duties. · Effectively monitor and guide services for all prospective customers looking for resource information or services. (students, faculty, staff, community members) · Knowledge of issues relating to historically underrepresented communities and demonstrated effectiveness in promoting respect and appreciation for diversity and inclusion among students and staff. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Associate’s degree or equivalent from two-year college or technical school; or six to twelve months related experience and/or training; or equivalent combination of education and experience. Windows, Microsoft Word, Excel (spreadsheet design and entry), database entry, Web page maintenance and ability to learn the college’s administrative software system. Fluency in Spanish is highly desirable. Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Rock Valley College

Administrative Assistant ll - First Year Experience

30-Aug-2024<h4>Assistant Director for Marketing</h4>Harvard School of Dental Medicine 66727BRJob SummaryThe Assistant Director for Marketing will lead the marketing efforts for Harvard School of Dental Medicine programs and business units with a primary focus on reaching audiences interested in HSDM’s educational programs and clinical care services. In collaboration with key stakeholders, the incumbent will analyze marketing needs and opportunities, and establish marketing and promotional strategies that attract new audiences and interest in programs and services. They will lead the work in setting schoolwide branding standards and style guides to create consistent and effective print and digital marketing materials, ad campaigns, webpages, and multimedia assets. The incumbent will evaluate and employ tools to enhance marketing efforts and customer acquisition and retention, including customer database management tools to facilitate greater communication and efficiency.Position Description<ul><li>Assesses the marketing and promotional needs of HSDM’s programs and business units, their position in the marketplace, and key growth opportunities.</li><li>Conducts and oversees a brand analysis, the establishment of key “brand pillars” and themes that resonate with HSDM audiences to guide positioning statements and messaging, aligning HSDM branding and sub-branding as appropriate.</li><li>Serves as a project manager overseeing marketing projects from initiation to completion, working with external vendors such as design firms, printers, and video production representatives as needed and delivering a wide variety of communications products including promotional videos, email newsletters, paid social media, and print collateral.</li><li>Creates and implements a style guide and templates for marketing materials to drive a unified look/feel/brand that is aligned with Harvard and HSDM brand standards and trademark policies.</li><li>Contributes to copyrighting and promotional positioning for market materials.</li><li>Analyzes use of webpages for ease of transactional use/conversions, monitors website traffic and user data, employs SEO and SEM to grow audience share.&nbsp;</li><li>Collaborates with the Assistant Director of Communications and Digital Content to create digital and social media campaigns designed to attract new visitors to the website and educational and clinical care offerings. Sets content strategy for paid promotions.&nbsp;</li><li>Establishes and enhances use of existing email database using CRM tool to professionalize and track communications to key audiences.</li><li>Monitors progress and trends, issues quarterly reports on marketing performance, advertising ROI and conversation rate.</li><li>Makes recommendations to business unit stakeholders for advertising campaigns, creative design, and program-specific budget allocations.</li><li>Manages project timelines and communicates with stakeholders regarding promotional requirements, status, and deadlines to ensure associated projects meet internal deadlines and budgets.</li><li>Contributes to the mission and vision of HSDM and models the School’s core values in all facets of the work.&nbsp;</li><li>Performs other related duties as assigned or requested.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree in marketing, communications, or related field.</li><li>At least 5 years of relevant, professional experience.</li><li>Experience managing paid digital and print advertising campaigns with a focus on increasing product awareness and generating engagement.</li><li>In addition to your CV, please include a cover letter with your application.</li></ul>Additional Qualifications and Skills<ul><li>Exceptional interpersonal and project management skills, and a proven record of working collaboratively with a wide range of constituents.</li><li>Strong writing, communication, and interpersonal skills.</li><li>Ability to think strategically and act tactically.</li><li>Exceptional attention to detail.</li><li>Familiarity and experience working in Adobe Creative Suite, Canva, and website platforms.</li><li>Strong analytical skills and proficiency in data-driven decision making.</li><li>Knowledgeable in best practices for online content consumption, content strategy, and website usability.</li><li>Understanding of digital accessibility compliance.</li><li>Expertise developing strategic approaches to gathering website analytics, tracking, and tagging for marketing campaigns and business intelligence/data gathering.</li><li>Experience using SEO to drive traffic to websites for marketing efforts.</li><li>Experience investigating and deploying email databases and systems.</li><li>Ability to successfully pass a comprehensive background check at hire.</li></ul>Physical RequirementsIn a typical office settingMay be required to sit and/or stand for long periods of time.&nbsp;Working ConditionsThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Additional InformationHarvard School of Dental Medicine cannot offer visa support or work permission for this opportunity.&nbsp; &nbsp;In addition to your CV, please include a cover letter with your application. &nbsp;Commitment to Equity, Diversity, Inclusion, and Belonging:&nbsp; We are dedicated to being a community within which self-respect and mutual respect are understood and practiced, HSDM believes that compassion, fairness, and trust are fundamental values that enable our individual and collective well-being. We recognize the diversity of individuals within the community to be an essential ingredient to an inspiring, vigorous, and exciting culture. And we recognize that ethics and integrity provide the framework for all our efforts.&nbsp; HSDM Mission, Vision, and Core Values&nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionCommunications Department Office LocationUSA - MA - Boston Job CodeCM0757 Marketing/Sales Mgmt I Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentOffice of CommunicationsAnnual Salary Range$85,000 - $97,000Union00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCORI, Criminal, Employment, IdentityScheduleFull-time, M-F | Boston/Longwood &nbsp;Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MN1

Assistant Director for Marketing

Title: HR Administrative Assistant
Institution:&nbsp;Jackson State Community College
Job Summary
This position provides administrative support to the Department of Human Resources. Including but not limited to; scheduling rooms, processing travel claims, coordinating events, maintaining the HR website, maintaining the departmental budget, and drafting correspondence. Serves as first point of contact for Human resources within the Jackson State Community College, providing customer service and answering questions for Jackson State Community College employees.
Job Duties
<ul>
<li>Recruitment and Hiring Assist as needed with preparation and/or conducting new hire orientations for the Jackson State Community College. Conduct Banner Processing for payroll and HR records for new employees, establish new employee personnel files, update organization charts, and phone list/directory maintenance. Employee Onboarding and Records Maintenance Provides record and file management by monitoring and auditing the personnel recordkeeping system for JSCC employees, checking forms for accuracy and compliance. Assures compliance of stored information to security standards of applicable laws and regulations and TBR/JSCC Guidelines and Policies. Establishes new filing system or revises existing systems as necessary. Coordinate special projects coordinated by the Office of Human Resources including but not limited to the bi-annual service award program, professional development for employees in various departments, and assists with the annual benefits fair. Provide assistance as needed with the preparation of materials for meetings hosted by the department. - (Essential)</li>
<li>Other duties as assigned - (Marginal)</li>
</ul>
Minimum Qualifications
• Associate degree from an accredited institution • Minimum of two years’ experience in an office setting; preferably Human Resources • Demonstrated experience in overall office management skills; • Ability to successfully organize and manage multiple tasks simultaneously; • Demonstrated ability to pay close attention to detail with routine tasks and interruptions; • Demonstrated knowledge of MS Office Suite, including Excel and PowerPoint; 
Preferred Qualifications
• Bachelor’s degree from an accredited institution • Knowledge of TBR policies and procedures • Experience in an educational administrative setting • Knowledge of federal and state employment laws 
Knowledge, Skills, and Abilities
• Ability/willingness to maintain confidentiality. • Ability to establish and maintain effective working relationships with the public and TBR employees. • Communicates with all levels of institutional departments, interacting with faculty and staff to obtain or provide information. • Ability to interpret and explain procedures and policies. • Ability to evaluate and make decisions. • Ability to prepare written procedures. • Knowledge of MS Word, Excel required, and Power Point preferred. • Willingness to meet job demands including overtime during peak periods. 
Pay Rate:&nbsp;$34,844-$41,813&nbsp;Annual salary depending on eligible experience which is defined by the current compensation plan.
Open Until Filled:&nbsp;Yes. For best consideration apply by September 13, 2024.
Special Instructions to Applicants:
To be considered for this position, you must submit an application.&nbsp; Prior applications will not be used to fill this vacancy.&nbsp;&nbsp;
A completed satisfactory background check will be required before hire.&nbsp;


      HR Administrative Assistant
    

Assistant Director, Retention Initiatives, GF (Req.2131)Caldwell University invites applications for a full-time Assistant Director, Retention Initiatives. This position is funded by a Title V grant that runs from April 2024 and ends September 2028. Reporting to the Vice President for Academic Affairs, the Assistant Director, Retention Initiatives is responsible for developing and implementing comprehensive programs and initiatives designed to enhance student experiences with an emphasis on the first two years of student college careers promoting overall student retention at the university. While the Assistant Director will work with all students, the special focus will be given to at-risk students. Job duties include, but are not limited to:First-Year &amp; Second-Year Experience Programming:<ul><li>Collaborating with academic departments, student organizations, and other campus units in developing and implementing engaging programs and activities with an emphasis on first-year and second-year students.</li><li>Focusing on programming that fosters academic success, social integration, and a sense of belonging within the university community.</li><li>Examples may include: first-year seminars, mentorship programs, peer-led study groups, social events, workshops on study skills and time management, and cultural immersion activities.</li></ul>Retention Initiatives and Data Analysis:<ul><li>Working with faculty, advisors, and other staff in identifying trends and factors impacting student success and retention, especially for at-risk populations and first- and second-year students.</li><li>Analyzing student data to identify at-risk students and proactively developing targeted interventions to support their academic progress and well-being.</li><li>Assisting in the development and implementation of data-driven retention initiatives to address critical student needs and improving retention rates.</li><li>Monitoring and evaluating the effectiveness of retention programs and recommending adjustments as needed.</li></ul>Collaboration and Communication:<ul><li>Building strong relationships with key stakeholders across campus, including faculty, academic advisors, student life professionals, and other departments, to ensure a coordinated approach to promoting first-year and second-year student success.</li><li>Developing and maintaining clear communication channels with students, faculty, and staff to keep them informed about upcoming programs, resources, and retention initiatives.</li><li>Advocating for the needs of first-year and second-year students at university committees and meetings.</li></ul>Masters ' degree in Higher Education Administration, Student Affairs, Educational Psychology, or a related field is preferred. Candidates with experience working with students in a higher education setting for two years are highly desired. Applicants with a Bachelor's degree with relevant experience in student support services or higher education administration will also be considered. Proficiency in Microsoft Office Suite, student information systems along with fluency in Spanish are preferred. This position may require some evening and weekend work to accommodate student schedules and events.&nbsp;To apply:<a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7137837f-5f45-46c7-bb9e-ceb9eafaea50&amp;cc%20Id=1%209000101_000001&amp;jobId=518321&amp;source=CC2&amp;lang=en_US" target="_blank">https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7137837f-5f45-46c7-bb9e-ceb9eafaea50&amp;cc%20Id=1%209000101_000001&amp;jobId=518321&amp;source=CC2&amp;lang=en_US</a>Believing that diversity contributes to academic excellence and to rich and rewarding communities, Caldwell University is committed to recruiting and retaining a diverse faculty, staff and student body. Candidates from historically underrepresented groups, whose work furthers our diversity and inclusion efforts, and who bring to campus varied life experiences, perspectives, and backgrounds are especially encouraged to apply. Candidates must be willing to support the Catholic Dominican mission of the University.

Caldwell University

Assistant Director, Retention Initiatives, GF (Req.2131)

Retention Coordinator, Grant Funded (Req. 2130)Caldwell University invites applications for a full-time Retention Coordinator. This position is funded by a Title V grant that runs from April 2024 and ends September 2028. Reporting to the Associate Dean, Advisement and Retention, the Retention Coordinator is responsible for supporting student success and retention efforts. Job duties include, but are not limited to:Data Management and Reporting:<ul><li>Maintaining accurate and up-to-date student records relating to academic progress and enrollment status. Maintaining accurate Leave of Absence and University Withdrawal records.</li><li>Coordinating and implementing the University’s progress reporting, placement testing, summer boot camps, absence reporting, midterm grade reporting, etc. processes.</li><li>Entering, updating, and verifying data in the student information system.</li><li>Generating reports on student retention metrics and trends to inform decision-making and program development.</li><li>Assisting with the preparation of official documents and correspondence related to student retention initiatives.</li><li>Analyzing data in the retention software, report results.</li></ul>Communication and Collaboration:<ul><li>Working closely with academic advisors, academic coaches, and other staff to ensure the flow of information and efficient execution of retention efforts.</li><li>Proactively reaching out to at-risk students and providing personalized support services, such as academic advising, peer tutoring referrals, and connection to campus resources (e.g., mental health counseling, financial aid assistance).</li><li>Developing and launching retention mini-campaigns designed to provide reminders, scaffolding, and support of the at-risk students.</li><li>Responding to inquiries from students, faculty, and staff regarding student retention data and procedures.</li><li>Assisting with the development and distribution of communication materials related to student retention initiatives.</li><li>Developing and maintaining positive relationships with students to foster a sense of belonging and support within the university community.</li></ul>Support for Retention Programs:<ul><li>Assisting with coordinating and implementing student outreach campaigns designed to encourage academic success and continued enrollment.</li><li>Preparing materials and maintaining records associated with early intervention programs for students at risk of academic difficulty or withdrawal.</li><li>Providing basic academic advising and resource referrals to students experiencing academic challenges.</li></ul>Administrative Duties:<ul><li>Performing general clerical tasks such as filing, photocopying, data entry, and maintaining office supplies.</li><li>Assisting with the organization and preparation of retention-related meetings and events.</li></ul>Bachelor’s degree in a relevant field is preferred. Candidates with an equivalent combination of education and experience will be considered. Candidates must have a minimum of one year of experience in a data entry or administrative role. Proficiency in Google Workspace and Google Tools is also required. Fluency in Spanish is preferred.To apply:<a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7137837f-5f45-46c7-bb9e-ceb9eafaea50&amp;cc%20Id=1%209000101_000001&amp;jobId=518320&amp;source=CC2&amp;lang=en_US" target="_blank">https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7137837f-5f45-46c7-bb9e-ceb9eafaea50&amp;cc%20Id=1%209000101_000001&amp;jobId=518320&amp;source=CC2&amp;lang=en_US</a>Believing that diversity contributes to academic excellence and to rich and rewarding communities, Caldwell University is committed to recruiting and retaining a diverse faculty, staff and student body. Candidates from historically underrepresented groups, whose work furthers our diversity and inclusion efforts, and who bring to campus varied life experiences, perspectives, and backgrounds are especially encouraged to apply. Candidates must be willing to support the Catholic Dominican mission of the University.Caldwell University is a private, Catholic coed four-year university with a strong liberal arts core curriculum that enhances critical thinking and analytical reasoning. Caldwell offers 41 undergraduate and 32 graduate programs, including doctoral, master’s, certificate, and certification programs, as well as online and distance learning options that prepare students for today’s global marketplace. The university has 15 NCAA Division II athletic teams and numerous clubs, fraternities, sororities, and activities on a beautiful 70-acre campus located in the suburbs of Caldwell, New Jersey. Caldwell was founded by the Sisters of Saint Dominic of Caldwell. Its core values of respect, integrity, community, and excellence influence academic and campus life.Caldwell University is an Equal Opportunity employer and is strongly committed to diversity, equity and inclusion within its community.

Retention Coordinator, Grant Funded (Req. 2130)

29-Aug-2024<h4>Custodial Supervisor</h4>Campus Services 66761BRJob SummaryOrganizational Context: Energy &amp; Facilities (E&amp;F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as 24/7 facilities -related call, alarm monitoring and dispatch center. E&amp;F provides a broad portfolio of labor-based services, including building maintenance, landscaping and custodial to a large portion of the University, as well as engineering, technical, and sustainability services. Facilities Maintenance Operations (FMO) a department within E&amp;F, offers primary building maintenance, landscape, fire safety, custodial and event support services to Harvard schools and departments on a fee-for-service basis. All services are provided in strict accordance with regulatory requirements and customer-determined standards. Campus Services Mission Statement: To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences. Job Summary: As described in the customer service level agreement, may include but not limited to: As part of the Facilities Maintenance Operations (FMO) group in Energy and Facilities, Campus Services, this position is responsible for the daily supervision of custodial services operations in an assigned area(s), including all routine and specialty work. The FMO supervisor works closely with customer representatives as well as other members of Campus Services management to provide consistently high levels of customer satisfaction.Position Description1. Adheres to Customer Service Level Agreements (SLA’s). Develops cleaning schedules and routines to meet customer expectations for cleanliness and sanitary conditions in compliance with all applicable environmental health and safety requirements. Continually review and adjust schedules and routines as needed. 2. Provides hands-on training to custodians in effective cleaning procedures, proper use of equipment and cleaning solutions, building security, and environmental health and safety regulations. 3. Communicates effectively and consistently with custodial staff, community members, and customers electronically and face-to-face to ensure excellent customer service. Utilizes Microsoft Office software and customer electronic work order systems to prepare and validate operational data. 4. Implements Green Cleaning procedures and train custodians in Green Cleaning techniques in accordance with the FMO Green Cleaning Program. 5. Assigns and supervises work performed by hourly custodial employees and subcontracted cleaning services (as required).6. Performs regular cleaning quality inspections for all areas. Document inspection results and initiate corrective actions as needed. Implement quality improvement recommendations made by independent, third-party cleaning auditors. 7. Manages employee performance; provide counsel or disciplinary actions as necessary. Demonstrate sound judgement in the application of performance management in accordance with both the collective bargaining agreement and established Campus Services management practices. 8. Ensures compliance with all Departmental, University, and governmental procedures, policies, and regulations. Assures compliance with bargaining unit agreement. 9. Ensures custodial operations compliance with all customer-established procedures for use and care of facilities. 10. Ensures custodial operations compliance with all procedures of workplace safety, environmental regulations, resource efficiency (recycling and energy conservation programs) and building safety. 11. Coordinates and supervise customer requested function set-ups, snow removal operations and response to emergency conditions. 12. Performs finance and administrative duties such as maintaining records of employee attendance and payroll, work schedules, key distribution logs, equipment and assist with monitoring supply of inventory. 13. Works closely with the department human resources representatives to ensure the proper maintenance of all personnel records. 14. Leads, provides support to, or performs special projects (short and long-range), initiatives, and tasks as assigned/directed.Basic Qualifications• High school diploma or equivalent required • Two to three years of supervisory experience in a customer-focused custodial operation required. • Specialized knowledge of effective custodial and housekeeping procedures and cleaning systems required. Excellent communication, organizational, and time management skills required. • Demonstrated experience using various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web-based applications required. • Must be able to understand, explain, and enforce departmental and University policies and procedures. • Demonstrated ability to read, write and perform finance calculations and administrative duties.Additional Qualifications and Skills• Knowledge of industry recognized Green Cleaning principles is strongly preferred. • Additional language skills in either Spanish, Portuguese or French Creole strongly preferred.Physical RequirementsAbility to stand, stoop, walk or climb at least 75% of the workday. Must be physically able to perform all custodial duties required of his/her crew. A significant amount of stair climbing, bending, and kneeling is required.Working ConditionsEmergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).Additional InformationThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFacilities Department Office LocationUSA - MA - Cambridge Job Code327056 Custodial Supervisor Work FormatOn-Site Salary Grade056DepartmentCustodial ServicesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Drug Testing, Employment, IdentityScheduleMonday-Friday 4:00pm-12:00am Days Off: Sunday &amp; Saturday&nbsp; Location:&nbsp;Harvard Kennedy SchoolCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JD3

265 Administrative Staff Jobs