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Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Part-Time: Document Scanning Clerk
Employee Classification:&nbsp;Other
Institution:&nbsp;Southwest Tennessee Community College
Department: Human Resources
Campus Location: STCC - Union Avenue Campus
Job Summary
The Document Scanning Clerk is a part-time, temporary position and responsible for collecting, reviewing, scanning, and organizing documents (ex: employee files, training records, benefits information, transcripts, student records, etc.) This position will involve converting a high-volume of paper files to electronic files in cloud storage.
Job Duties
<ul>
<li>Create a workflow to manage this high-volume conversion project using an in-depth understanding of proper document retrieval, handling, and destruction of documents that contain personal and protected information.</li>
<li>Order files from offsite storage and other locations in preparation for scanning. Receive and process incoming files from internal teams</li>
<li>Organize and scan files for electronic storage; Ensure each file is readable and scanned completely.</li>
<li>Ensure files are properly classified, named, and saved in corresponding drives.</li>
<li>Ensure confidentiality and discretion at all times.</li>
<li>Keep a record of documents retrieved, scanned, saved, and destroyed.</li>
<li>Provide administrative assistance when needed.</li>
<li>Other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>High school diploma or equivalent. </li>
</ul>
Physical Requirements/Working Conditions
While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Knowledge, Skills, and Abilities
<ul>
<li>Willing to be a team player</li>
<li>Willing to learn and take guidance from others</li>
<li>Ability to speak publicly and ask questions</li>
<li>Detail oriented</li>
<li>Ability to maintain confidentiality</li>
<li>Ability to interact with all levels of the Southwest community</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

Motlow State Community College


      Part-Time: Document Scanning Clerk
    

Job Title: Adult Education Adjunct Instructor Job Code: EI Reports To: Adult Education District Coordinator FLSA Status: Non-Exempt EEO-1 Category: Part Time Date: 10/10/2024 Position Number: Openings: 1
The Tennessee College of Applied Technology Jacksboro is accepting applications for a Part-Time Adjunct Instructor serving in the Adult Education program. This position will provide instruction for adult learners with varying educational functioning levels. The successful candidate will regularly interact with students, provide instruction, and perform registration and intake-related services at Adult Education instructional sites, which include the American Job Centers, local businesses, housing authorities, rehabilitation facilities, and county jails.
Job Duties
• Plan, teach and evaluate student work
• Accept responsibility and is self-motivated
• Demonstrate the ability to multi-task
• Assist with graduation
• Assist with student registration, assessment, orientation/counseling
• Administer and interpret scores for TABE, CASAS, and HiSET OPT exams for student placement and instruction
• Organize and maintain confidential program and student files as well as report documentation, including maintaining correct student sign-in sheets
• Provide office coverage, customer service, and assist with student registration, class assignment, attendance, and student goals
• Maintain technical knowledge by engaging in opportunities to improve or increase skills
• Contribute to team effort
• Provide instruction for digital education classroom
• Provide instruction for corrections students (as needed)
• Maintaining time and effort documentation
• Work toward classroom improvement based on program goals
• Post-test all students after 40 hours of instruction
• Work with Leadership Team to develop a program that supports students’ progression through the National Reporting System levels- ensuring level gains
• Support the Adult Education Office with general clerical duties (filing, faxing, disbursement of administrative and instructional materials, restock supplies, etc.)
• Manage electronic filing system
• Complete data entry in a timely manner adhering to all reporting deadlines
• Organize and maintain confidential program and student files as well as report documentation
• Collaborate with Instructors and Career Coaches
• Provide assistance for those seeking to learn English as a Second Language
• Assist with student needs, registration, and intake-related activities for potential and current students
• Willingness to learn and support the department as it relates to new tasks and/or responsibilities
• Assist with scheduling, proctoring, and scoring state-required tests (CASAS; TABE; OPT; HiSET).
• Maintain class, staff, and event schedules
• Perform other duties as assigned&nbsp;
Minimum Qualifications
• Baccalaureate in Education or related field, Tennessee Teacher’s License (preferred or approved waiver, or experience in teaching). • Computer literacy and familiarity with Microsoft Office Suite (i.e. Word, Outlook, Excel, etc.) is required 
Preferred Qualifications
• Experience working in an Adult Education environment is preferred
Knowledge, Skills, and Abilities
• Ability to work in a fast-paced environment, attentive to detail, flexible, and manage stressful situations • Possess strong interpersonal communication skills and maintain focus with job responsibilities • Ability to work with a variety of individuals / students • Proficient oral and written communication skills and strong organizational skills • Knowledge of and skill using data entry software • Analytical skills and the ability to meet time-sensitive deadlines • Aware of effective customer service practices and ability to implement them within an educational setting • Accept new tasks and responsibilities in a positive/professional manner • Contribute to team effort • Must be able to work a flexible schedule • Travel to satellite class locations if necessary • Participate in local and state activities / staff development • Demonstrate command of content knowledge of current AE Curriculum and recommended resources • Perform other duties as assigned 
Physical Demands / Working Conditions 
Must be able to travel between Adult Education sites.
APPLICATION SUBMISSION &amp; REVIEW:&nbsp; Résumé with completed TCAT Jacksboro’s employment application required. &nbsp;Review of résumés with completed TCAT employment applications will begin immediately and continue until position is filled.&nbsp; An offer of employment is contingent upon a successful background check.
EMPLOYMENT DOCUMENTS:&nbsp; Current federal law requires identification and eligibility verification prior to employment.&nbsp; Only U.S. citizens and aliens authorized to work in the United States may be employed.
The Tennessee College of Applied Technology-Jacksboro does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Debbie Petree, President, 265 Elkins Rd., P.O. Box 419, Jacksboro, TN 37757, (423) 566-9629, <a href="mailto:debbie.petree@tcatjacksboro.edu" target="_blank">debbie.petree@tcatjacksboro.edu</a>.


      Adult Education Adjunct Instructor-Grant Funded
    

Title: Patient Care Technician 
Employee Classification:&nbsp;
Institution:&nbsp;TCAT-Jackson
Department: Faculty
Campus Location: TCAT Jackson
Job Summary
The Tennessee College of Applied Technology Jackson is accepting applications for the position of Dual Enrollment Patient Care Tech/Medical Assistant Instructor for Fayette Ware High School. This position will follow the academic calendar of Fayette Ware High School.
Job Duties
Minimum Qualifications
Must hold current licensure in good standing as a Licensed Practical Nurse (LPN) or Registered Nurse (RN) in the State of Tennessee. Minimum of one (1) year of long-term care experience (as a Certified Nursing Assistant [CNA] or LPN/RN) required.
Preferred Qualifications
Knowledge, Skills, and Abilities
Works under the direction of the Practical Nursing Coordinator. Medical office and supervisory/teaching experience preferred. Must have high standard of personal and professional ethics with a sincere interest in teaching. Must indicate a willingness to remain current in the nursing field. Resumes and TCAT Applications will be accepted until October 24, 2024.
Physical Demands / Working Conditions 
{sTAOther1}


      Patient Care Technician
    

A full-time faculty is responsible for delivering instruction in various formats (on-line, in person, video-conferencing, or any combination of methods) in the discipline(s) for which she/he has been employed. Instruction may take place at any of the college’s campuses, at a clinical partner facility, or at a designated temporary location. Faculty also provide academic advising and facilitate student success. Technology tools are routinely used to communicate with and support students.
Faculty participate in divisional and institutional activities related to the college’s mission, engage with communities of interest, and promote college programs.
All positions are onsite-in-person unless specifically noted.

Essential Functions:
<ol>
<li>Must be able to deliver instruction and evaluate student learning in all instructional delivery formats offered by the specific department at the college and at any of its teaching locations. Formats include but are not limited to in-person, online, hybrid, live streaming, and clinical.</li>
<li>Within a minimum workweek of 37.5 hours, faculty are expected to teach a minimum of 15 hours and hold in person and virtual office hours as defined in College Policy.</li>
<li>Maintain an environment conducive to learning.</li>
<li>Be responsible for course and, when appropriate, laboratory preparation.</li>
<li>Actively participate in curriculum and program development, revision and evaluation.</li>
<li>Provide academic advising to students with an emphasis on retention and success.</li>
<li>Remain current in the teaching area(s) through appropriate professional development activities.</li>
<li>Actively participate on divisional and institutional committees.</li>
<li>Collaborate in building and maintaining relationships within and beyond the institution.</li>
<li>Contribute appropriately to pursuit and achievement of program, division, and institutional mission and strategy.</li>
</ol>
Supplemental Functions:
<ol>
<li>Actively participate in institutional and, as appropriate, community activities that support the institution's mission.</li>
<li>Support and follow Columbia State's, TBR and other applicable policies and guidelines.</li>
<li>Continue to develop professionally.</li>
<li>Utilize technology as a tool for enhancement of operation, instruction and services.</li>
</ol>

Education, Training and Experience Required:
<ul>
<li>Master’s degree in English or a master’s degree in a similar discipline with at least 18 graduate semester hours (27 graduate quarter hours) in English.</li>
<li>College teaching experience is desirable.&nbsp;</li>
<li>Doctorate and higher education experience preferred.</li>
</ul>
Knowledge, Skills, Abilities and Work Characteristics:
The ability to communicate effectively in written and spoken English and in the language in which the course is taught; the knowledge and/or experience to instruct using a variety of instructional delivery modes; the ability to relate to a diverse faculty, staff and student population; the ability to work cooperatively with colleagues and community members; the ability to function effectively as a member of a team.

Working Conditions:
Faculty members are expected to be available for day and evening classes and for assignments at any of the institution's centers or sites.&nbsp; Normal sitting and movement in a classroom and the ability to manipulate and move audiovisual equipment both in the classroom and from one location to another.
Titles Supervised:
Work-study students
This position is based at the Columbia, TN Campus.
About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses.&nbsp; Columbia State is a member of the Tennessee Board of Regents.&nbsp; Columbia State is known for excellence both inside and outside the classroom.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
</ul>
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a protected veteran, genetic information, or any other category protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources <a href="mailto:humanresources@columbiastate.edu" target="_blank">humanresources@columbiastate.edu</a> 1665 Hampshire Pike, Columbia, TN 38401 931-540-2501


      English Faculty
    

Title: Facilities Support Associate (Custodian) Part-Time / Henderson Campus 
Department: Facilities
Campus Location: TCAT Crump - Tennessee College of Applied Technology - Crump, Henderson-Chester Technology Center
Job Summary
This part-time position will provide custodial and light maintenance services primarily to the Henderson Campus. Clean and disinfect interior and exterior buildings, interior classrooms, halls, restrooms, waxing and stripping floors, emptying trash, cleaning windows, etc. The applicant should have the ability to adapt to changing assignments quickly and manage multiple tasks.
Minimum Qualifications
 1. High school diploma or equivalent required 2. Courteous and pleasant demeanor with coworkers and public are required 3. Willing to work a flexible and varying schedule as needed 4. A valid driver’s license for the State of Tennessee 5. Established work history, reference and criminal background check will be required 6. Successful candidate must be able to communicate effectively by listening, speaking, writing, and reading and must be able to understand and follow instructions and directions 7. Must know how to use chemicals safely and maintain a safe working environment
Knowledge, Skills, and Abilities
1. Maintain the cleanliness, sanitation, and general upkeep of the buildings and mechanical systems 2. Observe safety practices in handling, storing, and using all equipment, chemicals, and materials 3. Maintain ample inventory of janitorial supplies 4. Replace light bulbs when necessary 5. Keep facilities mechanical rooms clean, orderly and free from obstruction 6. Daily removal of inside/outside trash from all buildings, lawns, and parking lots 7. Clean counters, sinks, floors, tables and chairs in breakroom daily 8. Clean drinking fountains 9. Clean outside walkways and doormats and remove snow and ice from walkways when necessary 10. Vacuum classrooms / offices once per week 11. Dust mop halls daily 12. Wet mop halls weekly and/or as needed 13. All restrooms cleaned and mopped daily 14. Supply hand towels, toilet tissue and hand soap to restroom and shop areas as needed 15. Clean glass doors daily / Clean windows, as needed 16. Dust lobbies weekly 17. Buff floors, as needed 18. Supervise work study assignees 19. Performs security functions such as unlocking, locking, and checking doors and windows 20. Assists the Facilities Coordinator with maintenance measures 21. Other duties as assigned
Physical Demands / Working Conditions 
1. Able to climb ladders, stairs, bend, stoop, twist and kneel 
2. Lift, carry, push and/or pull up to 50 lbs 
3. Inside and outside work assignments 
4. Do repetitive movements and tasks. 
5. Operate a motor vehicle to travel within the college service area and in other areas as needed


      Facilities Support Associate (Custodian) Part-Time Henderson Campus
    

POSITION ANNOUNCEMENT
PRACTICAL NURSING ADJUNCT INSTRUCTOR (PART-TIME)
PARSONS EXTENSION CAMPUS
The Tennessee College of Applied Technology Crump is accepting applications for the part-time position of Practical Nursing Adjunct Instructor at the Parsons Extension Campus.
MINIMUM QUALIFICATIONS
<ul>
<li>Must hold active licensure as a Registered Nurse in the State of Tennessee; BSN preferred.&nbsp;</li>
<li>Minimum three (3) years of experience in the nursing field within the last five (5) years.</li>
<li>Minimum three (3) years current clinical nursing experience</li>
<li>Teaching and/or supervisory experience preferred</li>
<li>Instructor must have sincere interest in teaching and nursing, enjoy working with people, and have the ability to deal tactfully with people</li>
<li>Instructor must have a high standard of personal and professional ethics and possess an understanding and appreciation of the role and scope of the school and program purpose&nbsp;</li>
<li>Online experience preferred for Hybrid Program</li>
</ul>
GENERAL DUTIES:&nbsp;
The adjunct practical nursing instructor, under the direction of the Coordinator of Nursing along with the PN faculty, shall be responsible for assisting in planning, developing, initiating and teaching the approved instructional program for practical nursing students in both the classroom and clinical setting.&nbsp; In addition, the adjunct practical nursing instructor shall maintain appropriate program and student records for documentation and evaluation; provide individual evaluation of each student’s progress with counseling and appropriate recommendations when required; supervise students’ clinical experiences as scheduled; and maintain good public relations with clinical partners.&nbsp; &nbsp;The adjunct instructor will also assist with student placement and student follow-up; participate in recruitment of students; cooperate with outside agencies; work with program advisory committees; conduct visits to business and industry; and establish and maintain good public relations within the college’s service area.&nbsp; Some travel is required.
SALARY:&nbsp; $31.50 per hour/Commensurate with Tennessee College of Applied Technology salary guidelines.
WORKING CONDITIONS:
<ul>
<li>Use of computer</li>
<li>Normal standing, sitting, and walking</li>
<li>Must be physically able to lift up to 50 pounds, stoop, stand and work, with or without accommodation, to demonstrate and perform all work-based projects.&nbsp;</li>
<li>Operating a motor vehicle to travel within the college service area and in other areas as needed.</li>
</ul>
APPLICATION &amp; RESUME SUBMISSION:&nbsp; Qualified applicants should submit a cover letter, resume, transcripts, applicable certifications and application online at tcatcrump.edu&nbsp; For more information call Christi Floyd at 731-632-3393.&nbsp; Complete applications will be accepted until position is filled.&nbsp;
&nbsp;APPLICATION REVIEW:&nbsp; Review of complete application submittals will begin immediately.&nbsp;
Tennessee College of Applied Technology Crump is a TBR institution and is an AA/EEO employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, status as a protected veteran, political affiliation, genetic information, or any other legally protected class with respect to all employment, programs and activities.&nbsp; The following person has been designated to handle inquiries regarding the non-discrimination policies:&nbsp; Brian Harris, Vice President, PO Box 89, Crump, TN 38327, <a href="mailto:brian.harris@tcatcrump.edu" target="_blank">brian.harris@tcatcrump.edu</a>&nbsp; See the full non-discrimination statement at <a href="http://www.tcatcrump.edu/about/non-discrimination-statement" target="_blank">tcatcrump.edu/about/non-discrimination-statement</a>.&nbsp;


      Practical Nursing Adjunct Instructor-Parsons Extension Campus
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Faculty - English (Tenure-Track) 
Employee Classification:&nbsp;Faculty
Institution:&nbsp;Southwest Tennessee Community College
Department: Languages and Literature
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a full-time, tenure-track faculty appointment within the department of Languages and Literature. The Instructor is responsible for the planning, presentation, and evaluation of classroom instruction and related activities. The Instructor is responsible for performing assigned duties during the day, evening, or weekend on any Southwest Tennessee Community College campus. At a minimum, the related activities include instruction, academic advising, serving on various committees, participating in professional activities and organizations. 
Job Duties
<ul>
<li>Prepares and delivers instruction on topics.</li>
<li>Administers, evaluates and grades students' class assignments, tests, and papers; and promptly informs students of their grades and progress in the course.</li>
<li>Maintains office hours for advising students seeking assistance with class assignments, academic and career fields.</li>
<li>Maintains accurate student attendance records, grades, and other required records.</li>
<li>Attends all faculty meetings, college assemblies, professional development and orientation activities, and other meetings as called by the President, Dean or Department Chair.</li>
<li>Participates in departmental and college committees and provides service to the college and community.</li>
<li>Keeps abreast of developments in the field by reading current literature, collaborating with colleagues, and participating in professional conferences.</li>
<li>May perform other duties as assigned by Department Chair/Dean.</li>
</ul>
Minimum Qualifications
<ul>
<li>Master's degree an accredited institution. 
</li>
<li>Minimum three (3) years demonstrated excellence in classroom/laboratory teaching experience at the community college level is required. 
</li>
<li>A background check for the successful candidate.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of current teaching and learning strategies to facilitate student-centered learning; experience interacting successfully with an ever-growing and evolving student population. 
</li>
<li>Skill in using technology in instructional methods and for maintaining academic and performance records. 
</li>
<li>Ability to teach classes using various instructional delivery methods at any of the six locations. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Faculty - English (Tenure-Track)
    

Receptionist
Position Title: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Receptionist
Department:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Student Services
Job Summary: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This is a part-time, support position reporting to the Student Services Coordinator and provides office and clerical support for effective, efficient, and successful operation of the front office.
Job Duties:

<ul>
<li>Serves as Office Receptionist and answers/appropriately handles/routes telephone calls.</li>
<li>Provides outstanding customer service to faculty, staff, students, and the general public.</li>
<li>Receiving mail.</li>
<li>Efficiently manages student files.</li>
<li>Scheduling HESI test and accepting payment.</li>
<li>Assists with admissions processes.</li>
<li>Effectively communicates with and provides follow-up with students, faculty, staff, and the public.</li>
<li>Assists students with TCAT portal access.</li>
<li>Making student ID Badges.</li>
<li>May perform other duties as assigned.</li>
</ul>




Minimum Qualifications:
<ul>
<li>High School Diploma or equivalent.</li>
<li>Attention to detail, time management, and organizational skills are required.</li>
<li>Must be able to maintain confidentiality and have a strong work ethic.</li>
<li>Proficiency with Microsoft Office programs, including Excel, Outlook, and Word.</li>
</ul>
For the application, go to: &nbsp;<a href="https://tcatelizabethton.edu/about/jobs-and-employment" target="_blank">https://tcatelizabethton.edu/about/jobs-and-employment</a>

Salary Range:

$17/Hour
Tennessee College of Applied Technology-Elizabethton does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex disability, age, status as a protected veteran on any other class protected by the Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.


      Receptionist
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Manager - Career and Academic Community
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Academic Advising and Career Services
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Career and Academic Community (CAC) Manager is responsible for implementation of the Southwest integrated academic and career advising model and the scaling, oversight and operation of the resultant Southwest Career and Academic Community program within their designated academic division. The Manager is accountable for the program’s efficacy as well as retention and persistence benchmarks established by college administration. CAC Managers play a critical role in collaborating with campus leadership; specifically, working across the student affairs and academic affairs divisions to ensure the delivery of high-quality collaborative programs and services that meet the needs of the College’s students. The CAC Managers work closely with the Director of Academic Advising and Career Services to identify best practices, inform ongoing professional development and training, manage advising technology platforms, and develop programs and processes that respond to emerging student needs. The CAC Managers collect and analyze data and maintain compliance with all applicable policies and laws.
Supervisory and Other Relationships 
CAC Managers report to the Director of Academic Advising and Career Services. They are annually evaluated by the Director in collaboration with the AVP of Enrollment Management. The position involves direct supervision and evaluation of three to five Academic Advisors / Student Success Advocates and oversight of the advising program for the designated academic division.
Job Duties
<ul>
<li>Support the development of recommendations, strategies and policies related to implementing a case management advising model for the college that aligns with Guided Pathways principles.</li>
<li>Oversee implementation of integrated academic and career advising model and resultant Career and Academic Communities program for assigned academic division ensuring consistent, high-quality service.</li>
<li>Administer programs to encourage students to seek advising each semester, engage in transfer opportunities, and explore employment options.</li>
<li>Supervise assigned team of academic advisors and provide strategic support for advising programming, case load management, technology, hiring, and staff training/development.</li>
<li>Complete annual evaluation and goal-setting activities for assigned staff.</li>
<li>Partner with Institutional Research and Effectiveness for an annual evaluation of the CAC program.</li>
<li>Develop, implement, evaluate, revise (as necessary) a professional development program based on the NACADA Academic Advising Core Competencies Model.</li>
<li>Review and analyze advising data in collaboration with fellow CAC Managers to make program/practice improvements.</li>
<li>Convene assigned academic advisors to review and analyze data, identify trends, set benchmarks and establish best practices.</li>
<li>Work with other CAC Managers to further develop the Faculty Fellows program, including implementation of consistent recruitment, selection, on-boarding, and continuing training of Fellows.</li>
<li>Support Director of Academic Advising and Career Services in administration of advising related technology.</li>
<li>Work collaboratively with relevant campus departments to develop publications, web sites and related information tools in support of the CAC program.</li>
<li>Lead CAC program evaluation including; collection and analysis of data; identification of emerging trends; and development of strategies and recommendations to improve service delivery and student outcomes.</li>
<li>Ensure a welcoming and trusting environment that engages all students.</li>
<li>Ensure compliance with all applicable institutional and system policies, as well as relevant local, state and federal policies and laws.</li>
<li>Maintain current knowledge of best practices in the area of advising and holistic student support services.</li>
<li>Performs other duties as assigned.</li>
</ul>
Professional Participation and Development 
In addition to the accountabilities listed above, the CAC Manager is required to carry out the essential duties of:
<ul>
<li>Participation in system-wide advising meetings, professional development, and trainings</li>
<li>Attendance and participation at convocation, commencement and honors ceremonies</li>
<li>Service on assigned committees and task forces</li>
<li>Attendance and participation at committee, staff, informational and professional meetings</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in education, counseling, student development, social work, or related field 
</li>
<li>At least three years of experience in academic advising 
</li>
<li>Experience developing and managing advising programs and services 
</li>
<li>Experience working on cross-departmental projects or initiatives 
</li>
<li>Experience with multiple technologies such as student information systems, student success and academic advising platforms, digital imaging, reporting and database management, online registration services, etc. 
</li>
<li>Familiarity with the community college environment and its student population 
</li>
<li>Experience delivering high-quality customer service 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Master’s degree in relevant area 
</li>
<li>Experience designing and delivering professional development 
</li>
<li>Experience in a community college setting 
</li>
<li>Experience training, evaluating, and supervising professional staff </li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Ability to communicate effectively, both verbally and in writing 
</li>
<li>Understanding of Guided Pathways principles and best practices in holistic student support design 
</li>
<li>Understanding of federal/state laws and regulations related to academic advising and higher education 
</li>
<li>Ability to manage student success and academic advising technology platforms 
</li>
<li>Ability to oversee multi-site advising programs 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

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