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Title: Director of Environmental Health and Safety _RSCC Internal Applicants Only
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Roane State Community College
Department: Environmental Health and Safety
Campus Location: Roane State Community College
Job Summary
The Director of Environmental Health and Safety will be responsible for developing, implementing, and managing comprehensive environmental health and safety programs to ensure a safe, healthy, and compliant environment for all students, faculty, staff, and visitors. The Director will oversee compliance with local, state, and federal regulations, including OSHA, EPA, and other relevant agencies, and will play a critical role in risk management and emergency preparedness.
Job Duties
• Develop, coordinate, and implement environmental health and safety policies and procedures to promote and ensure compliance at all locations. Stay current with trends, best practices, and regulatory changes to ensure continuous improvements.
• Work closely with Chief of Police, Director of Physical Plant and Compliance Officer to generate improvements and communicate effectively throughout the organization.
• Develop and maintain relationships with regulatory agencies, industry groups, and other stakeholders. Generate, prepare, and submit all necessary reports to the appropriate agencies.
• Develop, implement and update appropriate plans, policies, and procedures including, but not limited to Chemical Hygiene Plan, Blood-borne Pathogens Program, Hazard Communication Plan, Safety Data Sheet Access, Emergency Preparedness Plans and general Life Safety Plans.
• Manage all hazardous, biologic, and chemical waste reduction and abatement efforts by ensuring proper handling, collection, storage, labeling, and recycling/disposal of all hazardous, biologic, and chemical wastes
• Chair the Roane State Emergency Management Team by adding valuable input. Plan should be updated at a minimum yearly. Maintain Health and Safety Manual.
• Ensure OSHA safety logs and any required OSHA recordkeeping and reporting are maintained, and other administrative requirements related to safety operations and regulations.
• Conduct risk assessments and audits to identify potential hazards and implement corrective actions in regard to regulations in regard to Health and Safety. Eliminate any potential issues that could harm employees, students, or facilities.
• Conducts safety inspections and audits to assess employee compliance with safety regulations.
• Coordinate/supervise all monitoring, auditing, testing, and inspections required by the EPA, TDEC, OSHA, TOSHA, NFPA, and State Fire and Elevator inspectors including but not limited to: Fire extinguishers, AED stations, First Aid Kits, Elevator inspection certifications, Chemical Lab Hood systems certifications, safety signage (evacuation, shelter in-place and tornado signs, etc.)
• Prepare, conduct, and/or coordinate all EPA, TDEC, OSHA, TOSHA, and NFPA required training, exercises, and drills for staff. Continuous reviews of safety training and revise for improvements, and updates.
• Implement a Building Coordinator system and maintain training for those.
• Reviews and report accident and incident reports.
• Work closely with worker's compensation to employee manage claims.
• Serve as backup for the compliance officer for Business Continuity Plan.
• Performs other related duties as assigned.&nbsp;
Minimum Qualifications
• Knowledge of college’s safety policies and applicable Safety and Health Administration (OSHA) standards. • Excellent written and verbal communication skills. • Ability to conduct training. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • At least three years of environmental health and safety experience and/or working in an emergency response environment. 
Preferred Qualifications
• Certifications in environmental health and safety training • Certifications in first responder • Other relevant certifications 
Knowledge, Skills, and Abilities
Knowlege: Regulatory compliance, risk management, environmental science and industrial hygiene, training and education. Skills: Leadership and management, communication, problem-solving and analytical thinking and project management. Decision-Making: Adaptability and flexibility, attention to detail, collaboration and ethical judgment.

Motlow State Community College


      Director of Environmental Health and Safety _RSCC Internal Applicants Only
    

Title:&nbsp;Enrollment Specialist II
31 hrs./5 days a week
12 Months
Department: Student Affairs/Blount County Campus

Work Location: 3 – On campus
Position Number: 209100
Required Documents Needed to Upload at Time of Application:
·&nbsp;&nbsp;&nbsp;&nbsp;Resume
·&nbsp; &nbsp;&nbsp;Unofficial Transcripts
·&nbsp;&nbsp;&nbsp;&nbsp;Three Professional References (See below)
Reference check requirements:&nbsp;
Non-supervisory roles: three (2) current or former supervisors and one professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
Job Summary: The purpose of this position to provide comprehensive support in admissions, registration, financial aid, and advising for non-degree seeking students. Responsibilities include application assistance, scheduling appointments, myPellissippi navigation, and processing EVEA documents. Duties involve FAFSA and state applications, verification, document uploads , and status advising. This role also includes advising students on contacting professors and administrators, school policies, and community events. This position ensures a seamless service experience, promoting student success and supporting institutional goals in recruitment, retention, and graduation.
Essential Functions:
55% Serve as the initial customer service contact for Student Services.
<ul>
<li>Assist students/parents with all onboarding/enrollment questions. Assess student needs and provide direct assistance to students in helping them apply to Pellissippi State, enroll in classes, collect documents, apply for funding and help them understand the appropriate forms, processes, and procesdures for all areas of Enrollment Services.</li>
<li>Provide individual assistance to students including but not limited to analyzing and troubleshooting individual needs and assisting with on-line self-service accounts (view/change their personal information, apply for financial aid: FAFSA, state aid and scholarship applications, complete needed requirements).</li>
<li>Provide information to students, parents, staff, and general public regarding all enrollment and financial aid questions and/or requirements, including but not limited to MyPellissippi navigation, transcripts, payments, advising, testing, orientation, secure document upload, alerts and general information about the college and events in person, via telephone, email, US mail, and on-line using extensive knowledge of FERPA, College policy, State, and Federal Regulations.</li>
<li>Collect, scan, download and notate completed financial aid documents via various forms of electronic or non-electronic submission.&nbsp;</li>
<li>Work with each student holistically to create social belonging, build rapport and establish the Start Strong mentality to increase student success and retention</li>
</ul>
5% Function as a critical link or liason between customers and PSCC by making referrals to student affairs, academic divisions, counselors, advisors, instructional staff and other PSCC staff members when needed.
10% Participate in scheduled phone and chat shifts and monitor phone queue during peak times to assist as needed. Respond to Start Strong emails, including those regarding specific financial aid, admissions, records and cashiering questions.
10% Participate in on-going training/professional development in the following areas; admissions, registration, financial aid, student account services and advising.
10% Utilize applicable software programs/websites such as but not limited to: MyPellissippi, Banner (INB and SSB), Argos, BDMS, FAST, ETC, Studentaid.gov, TSAC portal, TNReconnect.gov, etc…and provide guidance to students/parents on how to navigate the applicable websites and assist students with accessing account information including, but not limited to: interpreting registration holds, providing prerequisite overrides, uploading secure documents, and clarifying financial aid and admissions requirements.&nbsp;
10% Other duties as assigned to support the Blount Campus and Start Strong Center.
Key Result Areas: The number of students assisted at the Blount County Campus in a timely and accurate manner. The number of students referred to other campus resources.
When customer service is at peak level then a higher percentage of students will be satisfied with their onboarding process and potentially be retained each semester through graduation. The goal for this position is to help the student holistically in one centralized location with all their questions.&nbsp;&nbsp;&nbsp;
Job Requirements: Associate’s Degree from an accredited institution and 3 years related experience to include financial aid experience; or, Bachelor’s Degree&nbsp;from an accredited institution and 2 years related experience to include financial aid experience.
Must possess excellent communication, analytical thinking and problem-solving skills.
Must be able to work independently, making confident decisions, as well as serving as a team player. 
Must be able to engage in the College’s mission and values.
(Part-time work experience is calculated at 50% credit of full-time work experience)
Demonstrated ability to:
<ul>
<li>Multi-task and maintain accuracy</li>
<li>See and appropriately act on the wholistic picture of a student’s situation</li>
<li>Exercise strong emotional intelligence</li>
<li>Anticipate needs that are not specifically asked for or sought by a student</li>
</ul>
Preferred Qualifications:
Banner experience.
Demonstrated strong customer service experience.
Complexity &amp; Creativity: This position requires a significant breadth and depth of knowledge in all aspects of the enrollment process. The complexity of this position is high due to analyzing individual problems and providing accurate solutions.&nbsp; Knowledge of financial aid is critical, as is the knowledge of the admissions process, records, cashiering, advising, and registration.
<ul>
<li>Strong work ethic with excellent oral and verbal communication skills</li>
<li>Interacting with a large group of diverse students makes interpersonal skills crucial for this position.</li>
<li>Must be consistent in giving appropriate answers/guidance to students. Required to maintain knowledge of current policies, procedures, and standards to achieve consistency when helping students and families.</li>
<li>Ability to prioritize while performing multiple tasks.</li>
<li>This position requires confidentiality in all matters.</li>
<li>Must be dependable.</li>
<li>High degree of initiative and ability to work well independently and/or with a team is a must.</li>
<li>Being proficient in a second language would be helpful, but is not required</li>
</ul>
Magnitude of Impact: Student onboarding affects a multitude of departments within Student Affairs and the outcomes are evident immediately, within days or long-term depending on the issue. If difficult problems arise, an intervention would be appropriate from a supervisor. This position has contact with the following areas on a regular basis:
Financial Aid, Admissions/Records, Student Account Services, Advising, Counseling, Trio, Pellissippi Pantry, Veterans Services, Testing, Career Development, Disability Services,&nbsp; Helpdesk, Academic Support Services, Student Engagement and Leadership, and the Start Strong Center.
Responsibility for Accuracy: 
Typical errors encountered:
<ol>
<li>
<ol>
<li>Advising a student regarding if they should drop a class due to their financial aid status. If the wrong advice is given, it can affect their aid and they could lose their Hope scholarship or state scholarship. The student would need to complete a refund appeal.</li>
<li>If the employee takes the incorrect documentation or if the documentation is not completed correctly, the student’s financial aid can be lost or delayed.</li>
</ol>
</li>
</ol>
The cashier’s office performs an audit one to two times per year and the deposit is monitored daily at the Hardin Valley Campus Business Office. If the cashier deposit is incorrect, it could affect the college’s financial status and potentially the student’s account.
Budgetary: Not directly responsible for the budget but does provide the campus dean input for needed supplies, materials, travel, and professional development needs.
Judgement &amp; Decisions: With the appropriate training, this position requires the employee to make independent decisions as much as possible without the campus dean’s approval. This position is able to add and remove holds based on information in the account. Documents are checked if needed and enrollment decisions based are made based on what the incumbent sees. The incumbent has the ability to provide overrides with appropriate documentation. Decisions are not necessarily reviewed, but there must be a diligence to ensure actions are in the best interest of the student(s) and the college.&nbsp;
Nature of Contacts: This position will have contact with the general public when they inquire about enrolling and with our current student population.&nbsp; This position must work with other departments on campus (Records, Financial Aid, Student Account Services, Advising, New Student Orientation/Student Success) on a regular basis.&nbsp; This position will also interact with academic departments regarding students or policies and procedures.&nbsp;
The majority of interactions with others involves providing essential information to current and prospective students, as well as, college visitors and community members. In order to distribute correct information, the incumbent communicates with other departments within the college on a regular basis.
Physical Demands: This position requires that an employee be able to stand and sit for lengths of 30 minutes or more. Employees must be able to stand up and sit down frequently as they are working with students. Employees should be able to bend, turn and lift up to 15 pounds. During peak times, June, July and August employees may be on their feet for the duration of their shift (7.5 hours) without much time to sit between students.&nbsp;
Hazards: Employees could develop wrist or hand issues from typing and using a computer. Employees could develop some lower back, neck and shoulder pain from constantly standing and sitting. Additionally, employees are standing on concrete a large part of their day so may develop foot, knee or back pain and swelling. Employees are working with large amounts of different people every day so may be at a higher risk of getting the common cold, flu or viruses.
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp
​


      Enrollment Specialist II
    

Title:&nbsp;Recycled Material Handler&nbsp;
Number of Positions:&nbsp;1
Position #:&nbsp;651310
Pay Rate:&nbsp;$31,200.00 - $33,290.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Classification: 3 Campus
Type of Appointment:&nbsp;Full-Time
FLSA Status:&nbsp;Non-Exempt
Department:&nbsp;Facilities
Required Documents Needed to Upload at Time of Application:
<ul>
<li>Resume</li>
<li>Three professional references (See below)</li>
</ul>
Reference check requirements:
<ul>
<li>Non-supervisory roles: three (3) current or former supervisors</li>
<li>Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references</li>
</ul>
About&nbsp;Facilities
The mission of the Pellissippi State Facilities is to provide consistent and quality maintenance, operations, custodial, and facility planning services in a customer oriented, efficient, and responsible manner for students, faculty, staff, and the community.
Position Summary:&nbsp;The overall purpose of this job is to collect and process materials from indoor and outdoor recycle bins at all buildings at all campuses for the purpose of supporting the college recycling program.
Essential Functions:
60%&nbsp;Check all inside and outside recycle bins on all campuses for the purpose of recycling. Empty bins as necessary, clean bins and replace bags. Collect all loose cardboard boxes and other materials that are too large to fit into the bins from departments in the college for recycling.
10%&nbsp;Collect metals from industrial labs for recycling.
20%&nbsp;Sort recycling materials from all sources. Deposit sorted materials into the recycling trailers.
5%&nbsp;Hitch the recycle trailer to the truck and deliver collected recycling materials to the recycle facility for emptying.
5%&nbsp;Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Preferred Experience:&nbsp;One year custodial, recycle material worker, or sanitation department worker experience preferred.
Skills/Abilities: Understanding of and interest in sustainability/recycling in higher education. Ability to communicate effectively with students, faculty, staff and the public. Ability to manage and prioritize multiple tasks. Must be able to use a personal computer. Must Possess a valid TN driver's license. Additionally, the ability to drive a 20ft trailer and operate hydraulic machinery effectively and efficiently is required.
Key Result Areas:&nbsp;The volume of recycled items at the College. The amount of trash that is taken to landfills.
Complexity &amp; Creativity:&nbsp;This person will receive routine guidance from their supervisor regarding the duties of the position and how they relate and are supported by the policies, procedures and precedents set by the Facilities Department and the College. Employee shall abide by all college policies and procedures. Employee should be able to prioritize work and make reasonable decisions based on the direction of their supervisor and the situation at hand.
Physical Demands:&nbsp;Walking, standing, sitting, driving and lifting are all essential in this position. The employee should be able to lift up to 60 lbs. Regular lifting of items such as bags of recycled items and boxes of liner bags will be required. The employee is also expected to travel between campuses. The employee must be able to hear large equipment and associated sounds such as reverse signal sounds. The employee must be able to visually check and empty recycle bins. The employee must be able to see to drive state vehicles that are towing large industrial trailers. The employee must be able to distinguish the color between browns, whites, and other pastel colors.
The employee will sometimes work in a classroom and regularly in an outdoor environment. Some campus events take place outside during the cooler and hotter months and the employee should be prepared for cold, heat, and sun exposure. The employee also must travel to and walk about each campus. Employee must be able to drive state vehicle that have attachable towing trailers without incident for up to two hours at a time to site campuses to pick-up recycling; and will be required to get in and out of large trucks and trailers.
Hazards: Moderate possibility of injury, driving, lifting, hauling, and/or contagious illness when touching items collected for recycle. Also, exposure to recycling facilities can result in cuts from broken glass, mechanical injuries, potential fall risks, hazards, and all possible contamination therein.
Full-time Employment Benefits:
&nbsp;• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if&nbsp; enrolled in health plan
&nbsp;• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
&nbsp;• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
&nbsp;• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp


      Recycled Material Handler
    

Title: Adjunct Faculty-Environmental Health Technology
Employee Classification:&nbsp;Instruction/Research Assistant
Institution:&nbsp;Roane State Community College
Department: Social Science, Business &amp; Education
Campus Location: Roane State Community College
Job Summary
Teach course in Environmental Health Technology in traditional, ZOOM technology or online. Courses could be taught at any Roane State Campus. 
Job Duties
<ul>
<li>Teach courses in Environmental Health Technology in traditional, ZOOM technology or online.</li>
</ul>
Minimum Qualifications
Master’s degree in a qualifying field (Environmental Health, Environmental Science, Public Health, Safety, Industrial Hygiene, Health Physics, Biology, Chemistry, Physics, Engineering) or Master’s degree in with 18 graduate semester hours in any combination of the qualifying fields or Bachelor’s degree in a qualifying field with two of the following:
 • Professional certifications • Two years professional employment • Teaching excellence awards • Research or publications • Relevant additional coursework beyond Bachelor’s degree


      Adjunct Faculty-Environmental Health Technology
    


      Director, Community Services Programs
    

Title:&nbsp; Test Administrator
Department:&nbsp;Academic Testing
Number of Positions:&nbsp;1
Classification:&nbsp;3/On-Campus

Position #:&nbsp;600110

Type of Appointment:&nbsp;Full-Time

Pay Rate:&nbsp;$33,060 $40,310/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Non-supervisory roles: three (3) current or former supervisors. A professional reference such as a co-worker can be submitted.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references

Position Summary:&nbsp;The overall purpose of this job is to assist in developing, administering and maintaining the Testing Center Program, which includes administering, scoring and reporting information regarding standardized tests, in-house tests, and high school equivalency exams. Responsibilities also include day-to-day support and/or management of the HV Testing Center and managing standardized testing programs, including Certiport, CLEP, HESI, HiSET, Kryterion, DSST, Correspondence Testing etc.
Essential Functions:
77% Testing Center Operation 
<ol>
<li>Staff the Academic Testing Center/Office as required.&nbsp;&nbsp;</li>
<li>Monitor e-mail/phone and respond to testing requests/questions. Print dynamic forms, correspondence or PSCC test materials received by e-mail and forward to the Testing Center files.&nbsp;&nbsp;</li>
<li>Administer in-house and standardized exams per written and verbal instructions.</li>
<li>Follow all Testing Center policies/procedures for test administration.&nbsp;</li>
<li>File new and completed exams.&nbsp;</li>
<li>Assist instructors with test pick-up.&nbsp;&nbsp;</li>
<li>Prepare an Incident/Test Irregularities Report to document irregularities, testing discrepancies, or dishonesty and forward report and copies of pertinent materials to faculty and Test Director.&nbsp;</li>
<li>Collaborate with faculty regarding test revisions, availability of tests, and guidelines and testing options for various tests.&nbsp;</li>
<li>Successfully complete requirements necessary to achieve certification to administer a number of standardized exams, such as CLEP, DSST, Pearson-Vue and HISET.&nbsp;&nbsp;</li>
<li>Maintain an optimal testing environment that adheres to college, standardized and National College Testing (NCTA) standards.&nbsp;</li>
<li>Maintain security and accountability before, during, and after testing in compliance with established procedures.&nbsp;&nbsp;</li>
<li>Assist with the intercampus test transfer system.&nbsp;&nbsp;</li>
</ol>
20% Test Program Management 
<ol>
<li>Collaborate/communicate effectively with Test Director, other Test Administrators, and other testing staff regarding improving/changing testing operations, staffing, and updating of testing policies/procedures.&nbsp;</li>
<li>Update Quickstarts for testing programs.&nbsp; Assist with managing correspondence testing and standardized testing programs (CLEP, DSST, HESI, HiSET, Kryterion, etc.) as assigned, including establishing test dates.&nbsp;</li>
<li>Monitor the TutorTrac System and ensure Check In/Out is as efficient as possible.&nbsp;</li>
</ol>
3% Other 
<ol>
<li>Report all IT/Computer problems to the Helpdesk and provide any assistance as required.&nbsp;</li>
<li>Order supplies needed for testing.&nbsp;</li>
<li>Other duties as assigned.</li>
</ol>
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Key Results Areas: Administer tests within the established guidelines. No security violations. 95% of tests administered without errors (correct exams, no misfiling’s/lost tests, complaints, etc.). Student and faculty satisfaction survey must result in 95% or better satisfaction rate. &nbsp;
Job Requirements:&nbsp;
Bachelor’s Degree and two years of experience required, or an Associate’s Degree and three years of experience required. Certification training and testing must be completed prior to administering tests that require such certification (HiSET, CLEP, HESI, etc.).&nbsp;
Experience with the use of computer equipment and knowledge of office related skills.
Part-time work experience is calculated at 50% credit of full-time work experience.
Additional Skills &amp; Abilities: Communication, decision-making, program management, computer usage, customer service
Complexity &amp; Creativity:&nbsp;Must know the departments’ responsibilities and scope of influence on all customers involved. Employee must read and follow Administrator Manuals/Quickstarts for all testing programs. Also, an understanding of all incoming non PSCC exams and the policies of those schools/companies. Constant review of procedures and guidelines is required in order to maintain a vibrant operation, keep up-to-date with technology and maintain testing protocols.&nbsp;Must be able to prioritize and multi-task. Must be able to remain calm and work efficiently during high volume times.
Magnitude of Impact:&nbsp;Normally impact is within 1 to 48 hours, depending on the delivery of the exam, paper or computer. Those impacted may include instructors, students, the college administration, testing companies, other colleges/businesses, etc. Director will be the first to address issues and it goes up the chain of command from there.&nbsp;
Responsibility for Accuracy: Any error while giving exams could affect student success. Typical errors include: failing to allow students to use necessary items, giving a student the wrong exam, misfiling an exam, etc. More serious type errors could result in a lawsuit, loss of testing program or financial penalty for lost materials. Errors are usually caught by the employee or instructor.&nbsp;
Nature of Contacts: College administration, faculty, staff and students; TBR TN-E program representatives; community members; high school representatives, other colleges in state and out; other testing program representatives (e.g., CLEP, DSST, CERTIPORT); etc.&nbsp; To provide or get information, to discuss and seek understanding, to persuade, to negotiate and resolve conflicts. To provide test results to other schools, obtain payments. To answer questions, resolve testing and computer problems, request test materials, clarify scheduling, and determine testing-related needs.&nbsp;
Judgement and Decisions:&nbsp;Employee makes day-to-day operational decisions. Policies and procedures must be adhered to for the department regarding all aspects of testing, management of test appointments, security of tests, and administration of exams. Some departmental policies are developed or recommended by testing personnel involved with the exams and discussed and approved as a department.&nbsp; Test Center Procedural Manuals (general and by site) are available to assist with establishing testing center protocol developed and/or approved by the Testing Director. The Procedural Manual is used to assist in the training of Testing Center personnel.&nbsp;
Constantly working with student and faculty to meet their testing needs while maintaining a fair and secure testing environment. This can be challenging when students are emotional about their testing and passing a course. Calmly and effectively prioritizing during high traffic hours is a must.&nbsp;&nbsp;
Physical Demands:&nbsp;
<ul>
<li>Lifting (5-30 pounds)&nbsp;</li>
<li>Standing/walking&nbsp;</li>
<li>Visual/auditory monitoring of tests - constant&nbsp;</li>
</ul>
Full-time Employment Benefits:
&nbsp;• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if&nbsp; enrolled in health plan
&nbsp;• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
&nbsp;• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
&nbsp;• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp
​


      Test Administrator
    

Title:&nbsp;Specialist, Library Circulation
Pay Rate:&nbsp;$36,270 - $44,390.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Number of Positions:&nbsp;1
Position #:&nbsp;600710
Classification: 3 On campus
Division: Academic Affairs
Department: Libraries
Type of Appointment:&nbsp;Full-Time
FLSA Status:&nbsp;Non-Exempt
Required Documents Needed to Upload at Time of Application:
·&nbsp;&nbsp;&nbsp;&nbsp;Resume
·&nbsp; &nbsp;&nbsp;Unofficial Transcripts
·&nbsp;&nbsp;&nbsp;&nbsp;Three Professional References (See below)
Reference check requirements:
​ Non-supervisory roles: three (3) current or former supervisors
·&nbsp; &nbsp;&nbsp;Personal references (friends, clergy, customers, relatives) are not considered acceptable references
Job Summary: The overall purpose of this job is to oversee the Libraries’ technology lending program, managing circulation technology and equipment. It involves collaboration with the department and Information Technology, as well as creation and maintenance of documentation and staff training. Additionally, the role acts as liaison to the Business Office, manages the reserve collection, coordinates contract employees, and provides excellent service at the circulation desk.
Essential Functions:
30%
<ol>
<li>Technology Lending: </li>
</ol>
<ul>
<li>Manages the lifecycle of technology and equipment, including selection, processing, security, reimaging of laptop computers, inventory, and surplus.</li>
<li>Assesses items for damage and ensures their repair, replacement, or removal from the collection.</li>
<li>Creates and maintains documentation for this collection in print and digital formats.</li>
<li>Collaborates with the Circulation Librarian to develop and revise policies, processes, and procedures related to the collection.</li>
<li>Provides training for staff at all campus locations.</li>
<li>Creates reports on a routine and as-needed basis to assess and improve the collection and the lending service.</li>
<li>Assists the Circulation Librarian with special projects associated with the collection.</li>
</ul>
20%
<ol>
<li>Patron Billing:</li>
</ol>
<ul>
<li>Collaborates with the Business Office to ensure that billing procedures comply with state law as well as policies set by the college and the Tennessee Board of Regents.</li>
<li>Notifies Accounts Receivable of amounts to bill patrons for non-returned or damaged materials and provides supporting documentation.</li>
<li>Responds to questions and correspondence related to overdue and lost materials.</li>
<li>Maintains billing records and communicates with patrons and Business Office staff regarding patron bills.</li>
<li>Enters billing information into the integrated library system and removes charges when notified patron has paid their bill.</li>
<li>Stays current with technology and applies new knowledge and processes when applicable.</li>
</ul>
15%
<ol>
<li>Statistics and Reports:</li>
</ol>
<ul>
<li>Supports the technology lending program and the print course reserve collection with use and assessment data that can be used for service improvement and the selection of new items as well as departmental reports and strategic planning.</li>
<li>Creates routine monthly and annual reports for intercampus loans, interlibrary loans, overdue items, billing, circulation at all campus locations, and other reports using the integrated library system design analytics and Microsoft Excel.</li>
<li>Runs monthly in-transit reports in the integrated library system to identify items stuck in-transit and to correct their disposition.</li>
</ul>
15%
<ol>
<li>Circulation:</li>
</ol>
<ul>
<li>Provides services to patrons at the circulation desk in rotation with other circulation staff, uses the integrated library system to check books/materials out and in and renews loans.</li>
<li>Helps patrons locate specific circulating materials or reserve items and adds or updates patron records in the library system.</li>
<li>Records patron interactions in using Springshare’s LibInsight form.</li>
<li>Authorizes new library accounts for students not automatically added to the integrated library system, checking Banner for class registration information to verify their status.</li>
<li>Issues borrower’s cards to community members.</li>
<li>Explains circulation policies and procedures to patrons verbally and in writing.</li>
<li>Suggests improvements to policies and procedures.</li>
<li>Handles patron complaints, referring the patron to a supervisor as needed.</li>
<li>Answers directional and general information questions in person and by telephone and makes referrals as necessary.</li>
<li>Processes requests for materials from other Pellissippi State campus locations.</li>
<li>Searches for items reported missing following the established procedures for searching and tracking.</li>
<li>Using technically advanced knowledge of the library’s systems, trains new employees and provides ongoing support for circulation technical procedures and policy questions for staff members at the college’s other campus locations.</li>
<li>Opens and/or closes the library during specified hours.</li>
<li>Adapts to changes or updates to the integrated library system, learns new software programs and platforms, and develops a thorough understanding using the fulfillment areas of the library system.</li>
<li>Assists the Circulation Librarian with special projects associated with shelving, shifting, weeding, and with projects associated with general library spaces.</li>
</ul>
5%
<ol>
<li>Inventory of Physical Materials</li>
</ol>
<ul>
<li>Oversees the annual inventory of physical materials as required by policy issued by the Tennessee Board of Regents.</li>
<li>Organizes the inventory at all four campuses, assigning barcode scanning activities to library volunteers and site campus staff members.</li>
<li>Trains individuals to scan barcodes into an Excel spreadsheet, to check for the accuracy of the scan, and how to fix incorrect scans.</li>
<li>Uploads the Excel spreadsheet of barcodes into the integrated library system and generates the necessary reports.</li>
<li>Uses reports to coordinate efforts to locate missing items and to relocate items to their proper place.</li>
</ul>
10%
<ol>
<li>Supervision:</li>
</ol>
<ul>
<li>Onboards, trains, supervises, and evaluates approximately 10-15 part-time employees.</li>
<li>Reports personnel issues to the Circulation Librarian.</li>
<li>Creates work schedules and processes timesheets.</li>
<li>Communicates with the Financial Aid Office regarding work-study students in the department.</li>
<li>Oversees the work of student volunteers seeking service hours for TN Promise.</li>
</ul>
5%
<ol>
<li>Reserve Collection:</li>
</ol>
<ul>
<li>Manages and updates the print course reserve collection as needed.</li>
<li>Communicates with faculty and other departments regarding items they have placed on reserve and about approval lists provided for items requiring approval for student loans.</li>
<li>Processes library-owned materials that faculty request for course reserve, creating or deleting brief catalog records in the integrated library system.</li>
<li>Assists library assistants at other campus locations with placing items on reserve at their campus.</li>
</ul>
As needed
<ol>
<li>Interlibrary Loan:</li>
</ol>
<ul>
<li>Serves as back-up for other library assistants in their absence to coordinate interlibrary loan services, both borrowing for the library’s patrons and lending to other libraries.</li>
</ul>
As needed
<ol>
<li>Other duties:</li>
</ol>
<ul>
<li>Provide backup for Circulation Librarian and other Library Assistants at all campuses.</li>
</ul>
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Key Result Areas: 
All loanable technology items will be accounted for at all four campuses, including items on loan, items transferred between campuses, items being reimaged or repaired by IT, and items returned to the Libraries.
Statistical reports will show evolving trends that will inform decisions about future purchases and services.
The integrated library system will receive regular support, including troubleshooting, to ensure it functions correctly.
Overdue and damaged library materials and technology will be accurately monitored in the integrated library system, and notices will be sent to Accounts Receivable in a timely manner with supporting documentation so that they can bill the appropriate patrons.
All part-time and full-time staff working at the circulation desk will be informed of changes to policies and procedures.
Students, faculty, staff and community patrons will receive accurate information and assistance delivered cheerfully and professionally and can easily locate physical materials.
Reserve items will be processed, cataloged, and properly made available for loan in a timely manner.
Temporary part-time workers will be trained to perform library tasks and their timesheets will be submitted accurately and on time to Payroll.
Job Requirements: 
<ul>
<li>Bachelor’s degree required.</li>
<li>Advanced knowledge and experience with MS Excel.</li>
<li>1 year of office and/or customer service experience.</li>
</ul>
Preferred Skills:
<ul>
<li>Industry-recognized Ex Libris certification as an Alma Administrator. (Must be certified within the six-month probationary period.)</li>
<li>Microsoft Office Certification in Excel.</li>
<li>Integrated library system experience.</li>
<li>Management experience.</li>
<li>Supervisory experience.</li>
<li>Circulation services experience.</li>
</ul>
Part-time work experience is calculated at 50% of full-time experience.
Responsibility for Accuracy: 
This position is responsible for a wide variety of technical, supervisory, managerial, and public-facing duties, so the opportunities for errors are great. Properly managing the life cycle of hundreds of thousands of dollars of technology items requires high-level technical skills as well as meticulous attention to detail. A failure to provide comprehensive oversight of technology items would cause monetary losses for the Libraries. These losses would result in a reduced budget to be applied to collections and services. In addition, the loss of items would impact the Libraries’ technology inventory, reducing the number of items available to students.
Errors associated with patron billing can be caught during the review of billing files or when the billed patron inquiries about the charges. Inaccurate statistical reports and poor recordkeeping could result in poor decisions about circulation processes, policies, and the inventory of technology and reserve materials. Poor recordkeeping of interlibrary loan transactions can result in lost books. These types of errors are likely caught by the employee or by the supervisor as reports are reviewed. Mistakes can occur in cataloging books for reserve or in placing items on reserve. If an error is made in materials processing, it is very likely that the employee or another employee will catch it quickly as it will impact service at the circulation desk.
If materials are not checked out properly, they may never be returned and there is no record of the transactions. This would never be caught, assets would be lost, and there is no means of detection. Improperly loaned materials can also result in borrowers receiving an incorrect overdue notice or a bill for the item, in which case the borrower usually brings this to our attention, or it would be caught during the billing review process.
Patrons at the desk can be given the wrong information or treated with less than friendly and respectful service. There is no way to detect this unless the patron complains or someone who sees it happen reports it to the supervisor.
The effect of any error ultimately results in poor service for the library user. It is difficult to verify work quantity or quality except by direct observation and review by supervisor or when a patron complaint initiates an investigation.
Judgement &amp; Decisions: 
While much of this individual’s work is guided by established policies and procedures, they must be able to solve complex problems, exercise good judgement, and communicate diplomatically with library patrons without constant, direct supervision. This person oversees a variety of areas of responsibility and must be able to manage competing priorities and meet deadlines. The Circulation Librarian relies on this person to develop and maintain excellent working relationships with other campus departments as well as external vendors. Final approval for budget expenditures lies with the Dean of Libraries, but they rely on this position and the Circulation Librarian to research cost, accessibility, technical specifications, and other pertinent information related to technology items before submitting requisitions.
This individual decides the amount billed to patrons for lost or damaged items by obtaining current replacement prices.
Judgement and decisions about customer service encounters must often be made on the spot and without supervision. This individual is expected to enforce policies as appropriate but is given the authority to make exceptions if the circumstances warrant.
Full-time Employment Benefits:
​• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if​​enrolled in health plan
​• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
​• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
​• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp
​


      Specialist, Library Circulation
    

Title:&nbsp;Specialist, IT Purchasing-Inventory
Department:&nbsp;Information Technology
Number of Positions:&nbsp;1
Classification:&nbsp;3/ On-Campus
Position #:&nbsp;651140
Type of Appointment:&nbsp;Full-Time
FLSA Status:&nbsp;Non-Exempt
Pay Rate:&nbsp;$36,270 - $44,390.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Non-supervisory roles: three (3) current or former supervisors
Personal references (friends, clergy, customers and relatives) are not considered acceptable references
Position Summary:&nbsp;This position provides technical – clerical support for the entire Information Technology department and maintains information and records relevant to related inventory and purchasing.&nbsp; Prepares purchase requisitions for a wide variety of College technical systems and has primary responsibility for initiating ongoing annual maintenance for these systems from all departments within Information Systems.&nbsp; This position administers the extensive inventory of thousands of items of equipment across all campus locations.
Essential Functions:
50% Coordinate purchases with various departments and monitor these orders. Assist with tracking IT budget expenditures and assist with resolution of issues related to ongoing maintenance contracts with a variety of vendors.
20% Maintain hardware and software inventory related to Technology Access Fee and IT purchases. Assist with ongoing equipment surplus and equipment donations to other institutions.
10% Prepare and maintains IT departmental forms including accumulated leave balances, travel requests and claims, petty cash vouchers.&nbsp; Maintain documentation related to IT department as required.
10% Manage all enterprise level software licenses.&nbsp; Work with vendors to ensure contracts are current and reflect needs specified by staff.
10% Assist Chief Information Officer with various projects as needed within the department.&nbsp; Makes arrangements for travel, conferences, appointment, special events or other business activities; keeps appointment schedule and develops itineraries.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Key Results Areas: This position is the communication hub between the college faculty/staff/students and the IT department.&nbsp; Ensures College orders for equipment, software and maintenance are timely, and inventory is properly managed; IT provides timely and accurate information as requested or required for timekeeping, inventory, receiving, payment resolution, etc.
Job Requirements:&nbsp;
<ul>
<li>Associate Degree preferred, high school diploma or GED required; significant on-the-job training in institutional processes and procedures is required; extensive use of specific information systems such as the online procurement system is a must.</li>
<li>3 years of job-related experience</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Special Skills/Application of Knowledge:
<ul>
<li>In-depth knowledge of IT hardware and software, and the ability to troubleshoot common issues.</li>
<li>Detail-oriented with strong time management to maintain accurate inventory records.</li>
<li>Capability to analyze data for forecasting needs and identifying trends.</li>
<li>Effective interpersonal communication and clear documentation abilities.</li>
<li>Strong troubleshooting skills and knowledge of preventative maintenance for IT equipment.</li>
<li>Able to engage in the College’s mission and values.</li>
</ul>
Complexity &amp; Creativity:&nbsp;The business-sensitive nature of the specialized applications used in the business and executive offices requires technical knowledge of methods to secure desktops and related network transactions as well as an understanding of the policies
Magnitude of Impact:&nbsp;Depending on the degree of impact, the network and technical support group would assess the impact in an organized group setting/meeting called by the director. Each division within IT would have their assigned task to help alleviate the impact presented. The CIO would be notified as well and the President council staff.&nbsp; This position provides guidance for all each separate IT teams.
Responsibility for Accuracy: There are several signatures required after initial requisitions are prepared, however as an example, it is possible to make an error in obtaining vendor quotes.&nbsp; Such an error might go undetected until the College needed services that were not properly addressed in the initial purchase requisition which would either delay service or result in increased costs.
Financial Impact:&nbsp;This position orders more than one million dollars in software and equipment annually, originating hundreds of orders.&nbsp; Mistakes in this process or in administration of inventory can request in lost time and productivity and possibly misplaced equipment due to incorrect orders and mistakes in inventory recordkeeping.
Budgetary: This position is a requisitioner for all purchases in Information Technology , but does not have budgetary responsibility or authority.
Judgement and Decisions:&nbsp;Employee has many daily requests for support from various staff in IT and other departments.&nbsp; The employee decides how to prioritize these services requests and manages the workload based on understanding of institutional and departmental needs.
Nature of Contacts: To provide information, to get information and often to get clarification.&nbsp; Must deal with every office, lab or facility that contains any computer equipment while ensuring complete asset inventory is accurate.&nbsp;
Physical Demands:&nbsp;
Full-time Employment Benefits:
• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health&nbsp; plan
• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp
​


      Specialist, IT Purchasing-Inventory
    

Title: Adjunct Instructor – Water Quality Technology Instructor
Required Documents Needed to Upload at Time of Application: • Resume • Unofficial Transcripts
Position Summary: To provide quality instruction for student learning and to maintain a positive learning environment. The major emphasis will be placed on teaching and evaluating students and assisting students as they learn and master course learning outcomes.
Department: Natural &amp; Behavioral Sciences
Duties and Responsibilities: 1. Facilitating instruction as assigned and as outlined in the course descriptions and course syllabi
2. Supervising the study and learning activities of students assigned to the specific section(s)
3. Regularly and frequently evaluating and reporting the academic progress of students
4. Demonstrating knowledge of services, regulations, and procedures as defined in the Adjunct Faculty Handbook
5. Submitting grades and attendance as the instructors of record
6. Communicating with students and other faculty using the College email messaging system
 Required Qualifications: • minimum a master’s degree in their teaching field or have completed at least 18 graduate semester hours (or equivalent) in their teaching field and hold a master’s degree from a regionally accredited college/university or • an associate’s degree in their teaching field or closely related field from a regionally accredited college/university and three years’ work experience in the field
 Availability/Closing Date: This posting is not a guarantee of an open position. Applications for adjunct faculty positions are accepted on a continuous basis and reviewed by the department when openings become available. Future teaching assignments are on a term-by-term basis, which may include fall, spring and summer. Postings close yearly on January 31; to maintain your application within the system, you will need to re-apply each year.
 Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at <a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the top “right” to apply.
 #mrp


      Adjunct Instructor-Water Quality Technology Instructor
    

Title:&nbsp;Assistant Director, Pellissippi Academic Center for Excellence (PACE)
Department:&nbsp;Academic Affairs
Number of Positions:&nbsp;1
Classification:&nbsp;3m/Campus Mobile

Position #:&nbsp;101300

Type of Appointment:&nbsp;Full-Time
FLSA Status:&nbsp;Exempt
Pay Rate:&nbsp;$57,400 - $71,620.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:
​·&nbsp;&nbsp;&nbsp;Supervisory roles: two (2) current or former supervisors and one (1) current or former direct report
​·&nbsp;&nbsp;&nbsp;Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
Position Summary: The overall purpose of the Assistant Director, PACE is to support faculty in improving teaching and learning across various delivery modes. The assistant director works in collaboration with Distance Education staff, HIPs Liaison, and HIPs champions/faculty to develop and deliver relevant online and HIPs training. They also work directly with faculty or staff who wish to facilitate PACE trainings, ensuring learning outcomes, content, and engagement. Overall, the Assistant Director aims to integrate instructional design principles and technology to support faculty, staff, and improved student learning.
Essential Functions:
15% In the absence of the Director – oversee all operations of PACE.
15% Serve as Co-Chair of the Faculty Development Committee and aid in the planning of FDC events including collegewide in-service, the teaching &amp; learning conference, new faculty academy, and the college teaching institute.
5% Collaborate with the PACE Director to develop and maintain a comprehensive yearly plan for faculty and instructional development including goals for the department’s leadership team.
5% Assume primary responsibility for timely reporting in Compliance Assist.
20% Work in collaboration with the Distance Education staff, HIPs Liaison, and HIPs champions/faculty to develop and deliver relevant online and HIPs training and development. Develop, design, deliver, evaluate, and revise faculty development sessions/programs and training materials to foster the adoption of best practices and to meet the needs of faculty.
5% Serve as Pellissippi Academic Center for Excellence representative monthly at Faculty Senate.
15% Provide individual as well as group faculty consultations related to course design, redesign, and development to ensure instructional integrity of course development projects through a method of systematic design and clear course standards and objectives. This includes course reviews in order to identify instructional opportunities and areas for improvement. Work directly with faculty or staff who wish to facilitate a PACE training. Ensuring they have learning outcomes, relevant content, and opportunities for engagement. Responsible for coordinating campus resources for teaching and learning and collaborating with faculty across departments.
10% Oversee and support all aspects of the Pellissippi State Trainer Academy (PSTA) in collaboration with the Director of Talent Management and other PSTA leads.
5% Research and evaluate new and emerging trends in faculty development as well as instructional design strategies applicable to distance/online learning environments.
5% Assist in college reaccreditation and strategic planning initiatives. Serve on college leadership teams, work groups, committees, and task forces as needed or assigned. Execute other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Key Results Areas:&nbsp;
Efficient and effective performance in this position ensures:
<ul>
<li>Faculty and instructional development programs and trainings are effectively developed, implemented, and assessed;</li>
<li>Courses are reviewed and timely feedback for improvement is provided to faculty;</li>
<li>Required Compliance Assist reports are completed in a timely manner;</li>
<li>Faculty and staff development events are planned and held in a timely and organized manner, within budget;</li>
<li>College policies, procedures, and practices are followed.</li>
</ul>
Job Requirements:&nbsp;
Required: Master’s Degree in Education, Instructional Design, Instructional Technology or related discipline.





.





Preferred: Terminal degree in Adult Learning, Education, Instructional Design, Instructional Technology or related discipline.
Years of Experience: Minimum 4 years of experience teaching and designing courses in higher education, including a minimum of 2 years of experience developing and delivering training utilizing adult learning principles.&nbsp;
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
<ul>
<li>Experience with current communication, collaboration, and academic/media technologies</li>
<li>Experience with Learning Management Systems</li>
<li>Knowledge of instructional design methodologies</li>
<li>Knowledge of accessibility standards as they pertain to teaching and learning</li>
<li>Demonstrated record of developing and managing innovative and effective teaching and learning technology services for a diverse community of learners</li>
<li>Knowledge of copyright laws and intellectual property standards for course development. · Knowledge of accessibility laws and recognized accessibility standards (WAI, Section 508 of the Rehabilitation Act), for information and communication technology.</li>
<li>Knowledge of universal design principles in course and training development.</li>
<li>Strategic planning and project management.</li>
<li>Identify and analyze training and learning needs and construct appropriate learning objects, activities and assessments.</li>
<li>HTML and CSS coding (website and course/training design)</li>
<li>Graphic design: Familiarity with Adobe Creative Suite.</li>
<li>Multimedia production (recording, editing, captioning).</li>
<li>Research of High Impact Practice areas of focus.</li>
<li>Experience managing multiple projects and events effectively</li>
<li>Strong verbal and written communication</li>
<li>Able to engage in the College’s mission and values</li>
<li>Maintain skills and competencies in current and new instructional design, modes of delivery, emerging technologies, and types of courses (face to face, hybrid, online).</li>
<li>Experience with facilitating online education, leveraging digital platforms and tools to create engaging learning experiences for remote audiences.</li>
<li>Meticulous attention to detail and commitment to producing high-quality work</li>
<li>Strong public speaking and presentation skills to effectively communicate ideas to both small and large audiences in various settings.</li>
<li>Excellent team development abilities; able to motivate, guide, and collaborate with cross-functional groups to achieve shared objectives.</li>
<li>Experience with strategic decision-making; able to analyze situations, weigh options, and make thoughtful choices that align with broader goals and objectives.</li>
<li>Experience looking for innovative ways to improve processes and pioneer new approaches that drive growth.</li>
<li>Able to be adaptable, flexible, and resilient in the face of changing priorities and unexpected circumstances.</li>
<li>Have broad knowledge of best practices, regulations, and technologies related to teaching and learning to help faculty and staff enhance instruction and solve pedagogical problems.</li>
</ul>
Complexity &amp; Creativity: 
High levels of critical thinking are required to effectively execute this job. This position requires practical knowledge of college policies and procedures, SACSCOC guidelines, and Department of Education rules and regulations. A high amount of analytical and creative ability is essential for the job. They are expected to have broad knowledge of best practices, regulations, and technologies related to teaching and learning to help faculty and staff enhance instruction and solve pedagogical problems.
Magnitude of Impact: 
The breadth of the impact of the outcomes of this position are varied, but have the potential to reach college-wide as any training and development introduced through this department will touch every academic and college division in some capacity. Considering the scale of potential impact, any issues that arise may range from minimally complex and easily remedied to highly complex issues that require multifaceted problem-solving skills. Most issues would likely be observed within a few weeks either side of implementation and may be remedied through the leadership of this position, the PACE Director, or in dire cases, the Vice President of Academic Affairs.
Responsibility for Accuracy: 
Typical errors in accuracy occur in scheduling, reporting, and/or budgeting. All scheduling, reporting, and budgeting decisions are reviewed by the Director, PACE and/or the Vice President of Academic Affairs increasing the likelihood that errors would be noted and corrected. The effect of such errors would be nominal and easily remedied.
Budgetary:
In the absence of the PACE Director, this position has the authority to authorize payments for all related purchases. The individual in this position provides input on faculty development resource allocation needs to the PACE Director on the college-wide Faculty Development budget maintained through the Office of Academic Affairs.
Judgement and Decisions:
This position entails a great amount of independent decision making, including logistical, and administrative decisions in the absence of the PACE Director. With supervisor review/approval, the Assistant Director makes purchasing decisions.
Nature of Contacts: 
Academic Deans
Campus Deans
Executive Director of Human Resources
Director of Talent Management
Director of Career Development
Director of Distance Education
Executive Director of Institutional Effectiveness, Assessment and Planning
Director of Advising
Assistant Vice Presidents Academic Affairs
Assistant Vice President of Student Affairs/Dean of Students
Executive Director of Equity &amp; Compliance
(Above interaction needed to provide or get information, collaborate on initiatives)
Purchasing Coordinator
Accounts Payable Manager
Contract Specialist
(Above interaction needed to provide or get information)
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp

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