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Motlow State Community College


      Director, Community Services Programs
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Part-Time: Laboratory Technician (Natural Sciences)
Employee Classification:&nbsp;
Institution:&nbsp;Southwest Tennessee Community College
Department: Natural Sciences
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a part-time temporary, fiscal year laboratory technician position under general supervision of the Department Head of Natural Sciences. The Laboratory Technician is responsible for operating, repairing, and maintaining complex electronic laboratory equipment and performing related work as required. He/she may work one day a week, away from his/her regular office at the Union Avenue Campus.
Job Duties
<ul>
<li>Facilitates/recommends the purchases of chemical, biological, scientific, or maintenance materials for laboratories at the Union campus, Whitehaven Center, and Maxine Smith Center.</li>
<li>Orders, stocks, and inventories chemicals and other supplies for Biotechnology, Biology, Microbiology, Chemistry, Anatomy and Physiology, and Physics labs.</li>
<li>Maintains paperwork on purchase requisitions, inventory, and allotted supply budgets.</li>
<li>Maintains an ordered chemical supply room with proper labeling for ease of use.</li>
<li>Maintains a separate supply room for glassware, plastics, tubing, personal safety materials, and equipment.</li>
<li>Follows preventive maintenance programs for laboratory equipment.</li>
<li>Makes independent decisions on laboratory stock, equipment maintenance, and personal safety.</li>
<li>Prepares materials for each lab as needed by faculty members; responsible for dissection materials, chemical solution preparation, and all associated laboratory equipment.</li>
<li>Operates laboratory equipment such as the autoclave, balances, pH meters, etc; checks for laboratory cleanliness and stores laboratory equipment when necessary.</li>
<li>Maintains safety signs for hazardous chemicals, their storage, and use; responsible for Hazardous material pick-up (biological material).</li>
<li>Accommodates student questions and helps student workers and other lab assistants.</li>
<li>Respectful and has a professional attitude with all his colleagues; appears in a professional manner, comes to work in a timely fashion, and responds to the needs of the faculty.</li>
<li>Maintains general first aid kits for classrooms; responsible for any paperwork required by the college, TBR, or state that involves hazardous chemicals or materials used at the Union campus.</li>
<li>May perform other duties as assigned.
<ul>
<li>For example, facilitating and ordering materials for several satellite campuses (Whitehaven and Maxine Smith). Works with faculty to ensure proper ordering and delivery of supplies to their labs; regularly attends departmental meetings.</li>
</ul>
</li>
</ul>
Minimum Qualifications
<ul>
<li>High School diploma or equivalent. 
</li>
<li>Evidence of coursework and/or experience in science and mathematical areas. 
</li>
<li>A background check will be required for the successful candidate.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of use and care of maintenance tools and materials relating to electronic repair of complex and delicate laboratory equipment. 
</li>
<li>Knowledge of laboratory safety procedures and precautions. 
</li>
<li>Ability calibrate and use laboratory equipment such as spectrometers, pH meters, centrifuges, balances. 
</li>
<li>Ability to develop and follow preventive maintenance program. 
</li>
<li>Ability to evaluate situations and make decisions. 
</li>
<li>Ability to establish and maintain effective working relationships with students, faculty and other employees. 
</li>
<li>Ability to manage scientific departmental prep/supply rooms for natural sciences (biology, microbiology, chemistry, physics, physical geography). 
</li>
<li>Ability to purchase chemical, scientific, or maintenance materials and/or parts requiring special knowledge of product and usage. 
</li>
<li>Ability to supervise work study students. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Part-Time: Laboratory Technician (Natural Sciences)
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Saluqi Success Coach
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Office of Student Success
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Saluqi Success Coach provides dedicated support, tracking and monitoring the progress of students within an assigned caseload, including students on academic probation and first-year students. 
The Saluqi Success Coach is the first point of contact at Saluqi Success Hubs. The role emphasizes excellent customer service, presenting information on support services, and fostering supportive relationships with faculty and staff. Duties include processing intake forms, establishing Student Success Contracts, collaborating with academic leaders, and facilitating the Peer Mentor Program. This position requires a Bachelor’s Degree, 1-3 years of customer service experience, strong organizational skills, and proficiency in common software programs (e.g., Microsoft Office Suite) and higher education client management systems (e.g., Slate, Degree Works) and enterprise resource planning systems (Banner). The ideal candidate demonstrates patience, empathy, and persistent support in a student-facing role, along with a commitment to professional excellence and collaborative teamwork.
Job Duties
<ul>
<li>Provide consistent one-on-one and small-group support for students on academic probation, first-year students, and other students assigned to their caseload.</li>
<li>Track and monitor a caseload of students, reporting on progress and program requirements fulfillment.</li>
<li>Serve as the first point of contact for students at Saluqi Success Hubs, delivering excellent customer service.</li>
<li>Present information on college wrap-around support services.</li>
<li>Foster and maintain professional relationships with college faculty and staff.</li>
<li>Process intake forms to determine student support needs.</li>
<li>Establish, track, and monitor individualized Student Success Contracts based on students' specific needs.</li>
<li>Collaborate with academic deans and Career and Academic Community managers to support students in an assigned academic division.</li>
<li>Present Student Success Workshops at assigned campuses, centers, and sites.</li>
<li>Cross-train in proactive advising, early alerts referrals, case management, and advising platforms.</li>
<li>Assist in facilitating the Peer Mentor program.</li>
<li>Represent the Office of Student Success at college events.</li>
<li>Serve on assigned committees (e.g., First Scholars Committee, hiring committees, Satisfactory Academic Progress Appeal Committee, etc.)</li>
<li>Maintain current working knowledge and awareness of institutional policies and procedures as well as best practices.</li>
<li>Other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s Degree. 
</li>
<li>One to three years of customer service work experience. 
</li>
<li>Ability to meet deadlines, organize, prioritize tasks, and work independently and as part of a team. 
</li>
<li>Maintain confidentiality of records and information in compliance with the Federal Educational Rights and Privacy Act (FERPA) and institutional policies and procedures. 
</li>
<li>Interact effectively with an ever-growing College population.</li>
<li>Excellent oral, written, and interpersonal communication skills. 
</li>
<li>Familiarity with time management, stress management, and conflict resolution techniques. 
</li>
<li>Proficiency in operating various software programs, including Microsoft Teams. 
</li>
<li>Flexibility to work evenings and weekends for special events. 
</li>
<li>Displaying patience, empathy, and persistent support in a student-facing role. 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience in student personnel services or related field, or equivalent combination of education and experience 
</li>
<li>Knowledge of FERPA regulations 
</li>
<li>Experience with Slate and Banner 
</li>
<li>Significant strategic and analytical capacity 
</li>
<li>Experience using spreadsheet and presentation software, especially Microsoft Excel and Microsoft PowerPoint 
</li>
<li>Event planning 
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge: 
<ul>
<li>Understanding of student personnel services and higher education. 
</li>
<li>Familiarity with FERPA regulations. 
</li>
<li>Knowledge and application of time management, stress management, and conflict resolution techniques. 
</li>
<li>Maintain current working knowledge and awareness of institutional policies and procedures as well as best practices. 
</li>
</ul>
</li>
<li>Skills: 
<ul>
<li>Strong customer service skills. 
</li>
<li>Excellent oral, written, and interpersonal communication skills. 
</li>
<li>Ability to meet deadlines, efficiently organize, and prioritize tasks. 
</li>
<li>Proficiency in operating computer software programs, including Microsoft Teams. 
</li>
<li>Skills in using spreadsheet and presentation software. 
</li>
<li>Ability to maintain files accurately, in both paper and digital formats. 
</li>
<li>Effective problem-solving skills. 
</li>
<li>Computer skills should include a working knowledge of word processing, spreadsheet and presentation software. 
</li>
</ul>
</li>
<li>Abilities: 
<ul>
<li>Ability to provide one-on-one and small-group support to students. 
</li>
<li>Ability to cross-train in various areas related to student success. 
</li>
<li>Ability to collaborate with institutional staff 
</li>
<li>Flexibility to work evenings and weekends for special events. 
</li>
<li>Ability to interact effectively with an ever-growing student population.</li>
<li>Ability to seek input from authority when necessary. 
</li>
<li>Ability to work independently and as a team player in a highly computerized environment. 
</li>
<li>Ability to work effectively under pressure and with frequent interruptions. 
</li>
<li>Ability to meet deadlines while working on multiple projects 
</li>
<li>Ability to maintain files accurately and securely, on paper and in software programs. 
</li>
</ul>
</li>
<li>Work Characteristics: 
<ul>
<li>Commitment to excellence in professional student support. 
</li>
<li>Collaborative work style 
</li>
<li>Displaying patience, empathy, and persistent support in a student-facing role 
</li>
</ul>
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Saluqi Success Coach
    

Title:&nbsp; Test Administrator
Department:&nbsp;Academic Testing
Number of Positions:&nbsp;1
Classification:&nbsp;3/On-Campus

Position #:&nbsp;600110

Type of Appointment:&nbsp;Full-Time

Pay Rate:&nbsp;$33,060 $40,310/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Non-supervisory roles: three (3) current or former supervisors. A professional reference such as a co-worker can be submitted.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references

Position Summary:&nbsp;The overall purpose of this job is to assist in developing, administering and maintaining the Testing Center Program, which includes administering, scoring and reporting information regarding standardized tests, in-house tests, and high school equivalency exams. Responsibilities also include day-to-day support and/or management of the HV Testing Center and managing standardized testing programs, including Certiport, CLEP, HESI, HiSET, Kryterion, DSST, Correspondence Testing etc.
Essential Functions:
77% Testing Center Operation 
<ol>
<li>Staff the Academic Testing Center/Office as required.&nbsp;&nbsp;</li>
<li>Monitor e-mail/phone and respond to testing requests/questions. Print dynamic forms, correspondence or PSCC test materials received by e-mail and forward to the Testing Center files.&nbsp;&nbsp;</li>
<li>Administer in-house and standardized exams per written and verbal instructions.</li>
<li>Follow all Testing Center policies/procedures for test administration.&nbsp;</li>
<li>File new and completed exams.&nbsp;</li>
<li>Assist instructors with test pick-up.&nbsp;&nbsp;</li>
<li>Prepare an Incident/Test Irregularities Report to document irregularities, testing discrepancies, or dishonesty and forward report and copies of pertinent materials to faculty and Test Director.&nbsp;</li>
<li>Collaborate with faculty regarding test revisions, availability of tests, and guidelines and testing options for various tests.&nbsp;</li>
<li>Successfully complete requirements necessary to achieve certification to administer a number of standardized exams, such as CLEP, DSST, Pearson-Vue and HISET.&nbsp;&nbsp;</li>
<li>Maintain an optimal testing environment that adheres to college, standardized and National College Testing (NCTA) standards.&nbsp;</li>
<li>Maintain security and accountability before, during, and after testing in compliance with established procedures.&nbsp;&nbsp;</li>
<li>Assist with the intercampus test transfer system.&nbsp;&nbsp;</li>
</ol>
20% Test Program Management 
<ol>
<li>Collaborate/communicate effectively with Test Director, other Test Administrators, and other testing staff regarding improving/changing testing operations, staffing, and updating of testing policies/procedures.&nbsp;</li>
<li>Update Quickstarts for testing programs.&nbsp; Assist with managing correspondence testing and standardized testing programs (CLEP, DSST, HESI, HiSET, Kryterion, etc.) as assigned, including establishing test dates.&nbsp;</li>
<li>Monitor the TutorTrac System and ensure Check In/Out is as efficient as possible.&nbsp;</li>
</ol>
3% Other 
<ol>
<li>Report all IT/Computer problems to the Helpdesk and provide any assistance as required.&nbsp;</li>
<li>Order supplies needed for testing.&nbsp;</li>
<li>Other duties as assigned.</li>
</ol>
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Key Results Areas: Administer tests within the established guidelines. No security violations. 95% of tests administered without errors (correct exams, no misfiling’s/lost tests, complaints, etc.). Student and faculty satisfaction survey must result in 95% or better satisfaction rate. &nbsp;
Job Requirements:&nbsp;
Bachelor’s Degree and two years of experience required, or an Associate’s Degree and three years of experience required. Certification training and testing must be completed prior to administering tests that require such certification (HiSET, CLEP, HESI, etc.).&nbsp;
Experience with the use of computer equipment and knowledge of office related skills.
Part-time work experience is calculated at 50% credit of full-time work experience.
Additional Skills &amp; Abilities: Communication, decision-making, program management, computer usage, customer service
Complexity &amp; Creativity:&nbsp;Must know the departments’ responsibilities and scope of influence on all customers involved. Employee must read and follow Administrator Manuals/Quickstarts for all testing programs. Also, an understanding of all incoming non PSCC exams and the policies of those schools/companies. Constant review of procedures and guidelines is required in order to maintain a vibrant operation, keep up-to-date with technology and maintain testing protocols.&nbsp;Must be able to prioritize and multi-task. Must be able to remain calm and work efficiently during high volume times.
Magnitude of Impact:&nbsp;Normally impact is within 1 to 48 hours, depending on the delivery of the exam, paper or computer. Those impacted may include instructors, students, the college administration, testing companies, other colleges/businesses, etc. Director will be the first to address issues and it goes up the chain of command from there.&nbsp;
Responsibility for Accuracy: Any error while giving exams could affect student success. Typical errors include: failing to allow students to use necessary items, giving a student the wrong exam, misfiling an exam, etc. More serious type errors could result in a lawsuit, loss of testing program or financial penalty for lost materials. Errors are usually caught by the employee or instructor.&nbsp;
Nature of Contacts: College administration, faculty, staff and students; TBR TN-E program representatives; community members; high school representatives, other colleges in state and out; other testing program representatives (e.g., CLEP, DSST, CERTIPORT); etc.&nbsp; To provide or get information, to discuss and seek understanding, to persuade, to negotiate and resolve conflicts. To provide test results to other schools, obtain payments. To answer questions, resolve testing and computer problems, request test materials, clarify scheduling, and determine testing-related needs.&nbsp;
Judgement and Decisions:&nbsp;Employee makes day-to-day operational decisions. Policies and procedures must be adhered to for the department regarding all aspects of testing, management of test appointments, security of tests, and administration of exams. Some departmental policies are developed or recommended by testing personnel involved with the exams and discussed and approved as a department.&nbsp; Test Center Procedural Manuals (general and by site) are available to assist with establishing testing center protocol developed and/or approved by the Testing Director. The Procedural Manual is used to assist in the training of Testing Center personnel.&nbsp;
Constantly working with student and faculty to meet their testing needs while maintaining a fair and secure testing environment. This can be challenging when students are emotional about their testing and passing a course. Calmly and effectively prioritizing during high traffic hours is a must.&nbsp;&nbsp;
Physical Demands:&nbsp;
<ul>
<li>Lifting (5-30 pounds)&nbsp;</li>
<li>Standing/walking&nbsp;</li>
<li>Visual/auditory monitoring of tests - constant&nbsp;</li>
</ul>
Full-time Employment Benefits:
&nbsp;• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if&nbsp; enrolled in health plan
&nbsp;• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
&nbsp;• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
&nbsp;• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp
​


      Test Administrator
    

Title: Financial Aid Coordinator
Institution:&nbsp;Jackson State Community College
Job Summary
Assist the Director with the administration of federal, state and institutional financial aid programs. Responsible for day-to-day office management. Technical lead for systems operations. Primary liaison with Office of Information Technology.
Job Duties
<ul>
<li>Provide leadership and act as supervisor in absence of director. - (Essential)</li>
<li>Participate in ongoing study, training and professional development activities to stay abreast of changing federal and state regulations to ensure compliance. - (Essential)</li>
<li>Assist with the development and maintenance of office and program policies and procedures. - (Essential)</li>
<li>Assist with the office business continuity plan and the college's SEM Plan. - (Essential)</li>
<li>Assist with the adoption and implementation of Best Practice Models. - (Essential)</li>
<li>Complete Banner System testing of updates, releases and setup. - (Essential)</li>
<li>Provide training and regulatory guidance for staff members. - (Essential)</li>
<li>Supervise internal office processes, procedures and practices. - (Essential)</li>
<li>Manage communications plan and letter generation processes. - (Essential)</li>
<li>Review and update webpage using web tailor as needed. - (Essential)</li>
<li>Maintain an office calendar of important dates, deadlines, reports, activities, etc. - (Essential)</li>
<li>Coordinate office extended hours and outreach events as needed. - (Marginal)</li>
<li>Provide technical planning and support for the continued development of automated processing. - (Essential)</li>
<li>Develop computer processes and workflows. Identify process issues/workflow problems and create resolutions. - (Essential)</li>
<li>Provide technical support to the Financial Aid office staff (SQL, Argos reports, workflow, Automic, EDE). - (Essential)</li>
<li>Work with the Office of Information Technology to develop and maintain Banner processes and Argos reports. - (Essential)</li>
<li>Oversee and train staff in the use of Banner Document Management System used to scan and index documents. - (Essential)</li>
<li>Assist in preparation of federal and state reports, including Gainful Employment, Net Price Calculator and IPEDS. - (Essential)</li>
<li>Update Financial Aid Consumer Handbook. Develop and distribute financial aid consumer information materials. - (Essential)</li>
<li>Oversee Transfer Monitoring, document tracking, verification, awarding, over-awarding and SAP processes. - (Essential)</li>
<li>Coordinate services with the U.S. Department of Education, Tennessee Student Assistance Corporation, Default Management Services, Selective Service Administration, and U.S. Citizen Immigration Service. - (Essential)</li>
<li>Coordinate requests for professional judgments for special or unusual circumstances. - (Essential)</li>
<li>Oversee Return to Title IV processes and notifying students of their federal overpayments or institutional liabilities. Report federal overpayment to the Department of Education. Counsel students regarding overpayments. - (Essential)</li>
<li>Refer Federal Overpayments to the U.S. Department of Education on a regular basis - (Essential)</li>
<li>Perform file audits to ensure compliance, separation of duties and accuracy. - (Essential)</li>
<li>Assist with year-end fund reconciliation and federal reporting, including annual Federal FISAP/FISOP report. - (Essential)</li>
<li>Be aware of TBR and federal record retention standards. Oversee the Banner Purge and Archive processes. - (Essential)</li>
<li>Assist with evening and off-campus workshops and presentations. - (Marginal)</li>
<li>Monitor office traffic, incoming phone calls, classified lunch schedules. - (Marginal)</li>
</ul>
Minimum Qualifications
Bachelor’s degree Previous financial aid experience 
Preferred Qualifications
Master’s Degree in a related field Previous supervisory experience Proficiency with student records and database management such as Banner or another integrated software 
Knowledge, Skills, and Abilities
Strong interpersonal and public relations communication skills; ability to effectively communicate using written and verbal skills. Computer Skills Proficiency with Microsoft Office applications. Banner database, EDE, eprint, FAST, ARGOS, Automic, SQL and report writing experience or knowledge is a plus. Mathematical Skills Ability to perform basic math functions such as addition, subtraction, multiplication, and division; ability to perform calculations related to financial aid information as needed. Reasoning Ability Reasoning ability required in decision making, advising and assisting students, applying relevant policies, procedures, guidelines, and regulations and performing various tasks. Other qualifications Office administration, public relations, customer service, personnel and time management, organizational, and scheduling skills required. Must be able to exercise ethics and maintain confidentiality. 
Pay Rate: $47,031- $58,788 Annual salary depending on eligible experience which is defined by the current compensation plan.
Open Until Filled:&nbsp;Yes. For best consideration apply by September 6, 2024.
Special Instructions to Applicants:
To be considered for this position, you must submit an application.&nbsp; Prior applications will not be used to fill this vacancy.&nbsp;&nbsp;
A completed satisfactory background check will be required before hire.&nbsp;


      Financial Aid Coordinator
    

Title: Manager of Professional Learning and Development
POSITION SUMMARY The manager of professional learning and development is responsible for designing, developing and planning the delivery of comprehensive, dynamic and responsive professional learning and development programs at Nashville State Community College.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Through collaboration with key stakeholders, design and implement comprehensive learning and development programming that aligns with the College’s goals and objectives and supports professional development and continuous learning across all levels of the organization. This may include single instance, short-term, long-term and recurring programming. Design and deliver a Nashville State branded mission orientation course that covers the College’s history, Vision 2030, core values and other key initiatives and information. Devise and facilitate a comprehensive new hire on-boarding program that promotes employee engagement and conduct periodic check-ins with new hires regarding their onboarding and employment experience.
Create and implement a supervisor learning academy for new and existing supervisors. Regularly collaborate with supervisors to assess individual department training needs. Perform knowledge and skills gap analysis to identify current and future learning and development needs and opportunities. Assist supervisors with developing strategies for learning and development to support effective succession planning. Establish metrics and evaluation methods to assess effectiveness of programs and analyze training data and feedback to make data-informed recommendations for continuous improvement College-wide.
Work in partnership with the College’s Teaching Center to offer cross-organizational learning and development opportunities to maximize resources. Cultivate a network of external training providers to support learning and development initiatives. Stay abreast of emerging trends in professional training/learning, including delivery methods, topics, software, etc. Plan, schedule and maintain the College’s professional learning calendar. Serve as the committee chairperson for the College’s organizational effectiveness committee that guides and supports initiatives to close access gaps and increase success rates for students, faculty, staff and administrators. Perform other duties as assigned.
REQUIRED QUALIFICATIONS Bachelor’s degree
Three (3) years’ relevant experience
Familiarity with a variety of training modalities
PREFERRED QUALIFICATIONS Five (5) or more years’ experience designing and implementing effective training programs, developing employee talent or executing effective organizational design
Prior experience working in higher education
Prior experience using a learning management system
KNOWLEDGE, SKILLS AND ABILITIES Strong presentation and group facilitation skills. Ability to plan, organize, meet deadlines and manage multiple projects simultaneously. Excellent oral and written communication skills. Ability to build relationships across departments and across all levels of the organization. Proficient in Microsoft Office applications. Ability to take initiative, be a self-starter and build programs from the ground up. Ability to work collaboratively. Ability to leverage technology and other resources to innovate, automate and streamline tasks and processes.
Open Until Filled: Yes
Rate of Pay: $57,836.00 - $72,295.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Manager of Professional Learning and Development
    

Title: Temporary- Custodian
Institution:&nbsp;Volunteer State Community College
Job Summary:
Assists with the operations and functions of the Department of Plant Operations primarily to keep buildings and surrounding areas clean.
Job Duties:
Performs routine cleaning tasks, such as mopping, vacuuming carpets, dusting, assists in moving and arranging of furniture and equipment. Cleans interior glass, wall partitions and interior and exterior windows. Removes disposable waste materials from buildings and premises; recycles per VSCC Recycling Guidelines. Performs primary daily functions of cleaning and restocking supplies in classrooms, restrooms, offices, public areas and supply areas. Ensures proper care, use, and performs routine maintenance on equipment and supplies; promotes continuous improvement of workplace safety and good environmental practices. Perform routine floor care to hard surface and carpeted floors. Routinely completes setups for events/meetings. Works well with other custodians toward the timely accomplishment of group projects and team set-ups. Other duties as assigned.&nbsp;
Minimum Qualifications:
3 months of related experience.
Preferred Qualifications:
High School diploma or GED equivalent.
Knowledge, Skills, and Abilities:
Ability to properly operate and maintain custodial equipment. Ability to correctly use/administer chemicals and supplies. Ability to understand written and verbal communications. Ability to understand, follow, and enforce safety procedures to include disposal procedures of hazardous materials. Ability to lift and manipulate heavy objects up to 50 lbs. Ability to operate a computer in order to fill out timesheets and perform other required Safety and Human Resource training.
Pay Rate: $14.00 per hour
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
Work Hours: Part-time. Hours may vary depending on need.


      Temporary- Custodian
    

Job Title: Assistant Softball Coach
Institution:&nbsp;Walters State Community College
Campus Location:&nbsp;Morristown Campus (Employees are assigned to a “home” location but may occasionally or regularly be required to work at other WSCC locations.)
Job Purpose:&nbsp;The purpose of this position is to recruit the best student-athletes from across the nation to play softball at Walters State. In the case of a commitment from an incoming student-athlete, this position coordinates the admissions, financial aid, and off-campus housing processes. In the softball program, this position provides guidance and direction to student-athletes in training, both on the softball field and in the weight room and also serves as an academic liaison for student-athletes.
Essential Job Functions:
<ul>
<li>Responsible for building and maintaining positive relationships with national and international prospective student-athletes in an effort to recruit them as members of the softball program. Related duties include organizing and managing on-campus showcases and camps designed to evaluate student-athletes. Recruiting responsibility includes traveling to athletic events to evaluate student-athletes. Assists the head coach with in-game strategies.</li>
<li>Directs the training of student athletes through batting practices, demonstrations, pitching machines, hitting fungo groundballs and flyballs. Ability to throw batting practice is a crucial requirement of this job. This position will also be responsible for overseeing early morning strength and conditioning program with student-athletes.</li>
<li>Provides academic support to student-athletes in order to rectify any missing assignments, lack of attendance, and overall academic progress. Also responsible for monitoring study hall sessions two-four times per week.&nbsp;</li>
<li>Assists with maintaining the softball field to ensure proper function and safety for the players. Includes mowing, edging, watering, seeding, weed eating, as well as any other duties needed at the field.&nbsp;</li>
<li>Manages inventory of all Walters State Softball equipment including softballs, fungo bats, pitching machines, uniforms, practice tops, catching gear, batting helmets, travel bags, radar guns, and video cameras.&nbsp;</li>
<li>Contributes to the maintenance of a social media presence by designing graphics and updating social media platforms.</li>
<li>Assists student athletes with placement at four-year universities by maintaining consistent communication with four-year coaches.</li>
<li>May perform other duties as assigned.</li>
</ul>
Required Qualifications:
<ul>
<li>Associates Degree 
</li>
<li>Minimum of 2 years softball coaching experience 
</li>
<li>Excellent interpersonal communication skills for interacting with recruits and motivating players 
</li>
<li>Thorough knowledge of softball rules and tactics, and knowledge of the Junior College landscape 
</li>
</ul>
Preferred Qualifications:
<ul>
<li>Prior experience as a junior college Assistant Coach with experience recruiting the state of Tennessee</li>
</ul>
Behavioral Core Competencies:
<ul>
<li>Empowers and motivates team to maximize effectiveness. 
</li>
<li>Listens effectively, encourages and is receptive to new ideas; invites response/dissent; verifies he/she has a clear understanding of what others are saying. 
</li>
<li>Breaks down barriers and develops influential relationships across teams/functions/layers; challenges others to identify new ways to view existing situations. 
</li>
<li>Empowers team members to adjust procedures to improve service quality and find creative solutions to problems. Recognizes and rewards achievement. 
</li>
<li>Spends time with team members to learn about their capabilities, needs, and priorities. Manages team conflict appropriately, providing feedback and coaching to develop team members. 
</li>
<li>Inspires improvement to the College’s mission while preserving institutional principles and character. 
</li>
<li>Considers the impact and efficiency of decisions prior to deciding on a specific course of action in deference to WSCC’s benefactors and supporters. 
</li>
</ul>
Leadership &amp; Supervisory:&nbsp;The incumbent is responsible for the supervision and direction of up to 25 student-athletes, as well as building a relationship with them prior to their arrival at Walters State. The position operates with limited supervision at times, and most tasks are performed without consultation of others. Resources, policies, or a supervisor are readily available if needed. Work is checked largely for progress towards the completion of objectives.
Environment &amp; Working Conditions:&nbsp;Due to the nature of the position, exposure to extreme heat, humidity, noise, and temperature changes are possible. Occasional exposure to extreme cold during the winter season. Bodily injury could occur, including damage from flying debris or hearing damage from the operation of lawn mowers, pitching machines, edging tools, or weed eaters.
Physical Demands (including requirements for travel or working nights/weekends/holidays):&nbsp;
<ul>
<li>Ability to safely operate heavy machinery such as lawnmowers</li>
<li>Hours can vary depending on the scope and nature of an event, such as tournaments or games at distant locations.</li>
<li>Lifting heavy items is required, such as coolers, softballs, pitching machines, uniform boxes.</li>
<li>Working on weekends occurs on a regular basis.</li>
</ul>
Requisition #499102
Posting Closes: Open until filled.


      Assistant Softball Coach
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Dual Enrollment Coordinator 
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Recruitment &amp; K-12 Partnerships
Campus Location: STCC - Multiple Campus Locations
Job Summary
Under general supervision of the Assistant Director of Recruitment and K-12 Partnerships, the Dual Enrollment Program Specialist oversees the enrollment of high school students to the college’s dual enrollment program. Participates in the generation of funding and resources and in the internal and external promotion and representation of program activities. Provides and/or coordinates advisory and support services to student participants as appropriate to program activities.
Job Duties
<ul>
<li>Develop, implement, and assess a strategic recruitment plan focused on the enrollment of dual enrollment students</li>
<li>Support the continuous growth in recruitment and enrollment of dual enrollment students</li>
<li>Develop and maintain dual enrollment partnerships throughout Shelby and Fayette counties, as well as other school systems</li>
<li>Stay abreast of policies and procedures of the TSAC dual enrollment grant</li>
<li>Maintain the dual enrollment student handbook, as well as the college web page</li>
<li>Counsel prospective dual enrollment students on the admissions requirements and procedures</li>
<li>Serve as the liaison to the academic affairs and finance departments in regards to the dual enrollment academic and billing processes</li>
<li>Advise, investigate, and resolve questions and issues from prospective and admitted dual enrollment students, parents, and the other campus departments about dual enrollment policies and procedures</li>
<li>Update dual enrollment student records as necessary during the certification and registration process</li>
<li>Assist the enrollment services team during peak periods by processing dual enrollment applications and other forms as needed.</li>
<li>Perform other professional duties as assigned</li>
<li>Serve as primary liaison with internal and external constituencies on all matters relating to dual enrollment activities; represents the College with respect to the program activities on a local, regional, and/or national basis</li>
<li>Oversee and/or coordinate the collection, compilation, and analysis of the dual enrollment program activity data; develop, write, edit, and present comprehensive statistical and narrative program reports and evaluations.</li>
<li>Perform miscellaneous job-related duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>A minimum of a Bachelor’s degree in higher education, counseling, human services, business, public administration, or related field from an accredited college/university or an equivalent combination of education and experience. 
</li>
<li>One to three years’ customer service work experience with a demonstrated concern for and delivery of exceptional customer support. 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Preferred experience in admissions, records, financial aid, or other related student affairs area within a higher education setting. 
</li>
<li>Prior experience with Ellucian Banner student information system is preferred. 
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Proficiency with standard office technologies, including Microsoft 365, MS Word, Excel, electronic calendar, instant messaging, information sourcing, etc. 
</li>
<li>Proficient oral and written communication skills; as well as interpersonal and organizational skills 
</li>
<li>Exceptional time management skills 
</li>
<li>Ability to work independently under general supervision, and collaboratively as part of a team in a fast-pace environment 
</li>
<li>Ability to work on special projects with minimal supervision and guidance 
</li>
<li>Independent, sound decision-making and problem-solving skills 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Dual Enrollment Coordinator
    

Title: Accounting Associate
POSITION SUMMARY The accounting associate performs a variety of accounting duties in support of the daily operations in the Office of Student Accounts and Billing.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Prepares daily cashier reports, enters cash receipts for approval, performs data entry and processes student accounts transactions. Tracks payment plan accounts for past due balances. Oversees collections of delinquent accounts and prepares and processes write-offs of uncollectable accounts. Processes third party contract payments. Reconciles accounts on a monthly and annual basis. Processes fee waivers.
Prepares and reviews financial and other reports. Assists office administrators with various tasks and special projects. Scans departmental records to the document management system. Accepts payments, answers the phone and responds to emails. Tests system updates/upgrades. Cross-trains in other office tasks to facilitate general knowledge of overall office operations. Performs other duties as assigned.
REQUIRED QUALIFICATIONS Technical Certificate or associate’s degree
Two (2) years’ accounting experience
PREFERRED QUALIFICATIONS Experience with account reconciliations
Ellucian/Banner experience
Experience working with automated processes
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of basic accounting principles, theory and practice. Intermediate computer skills required, including proficiency with spreadsheet, word processing and cash receipting/accounting applications. Familiarity with basic business English and Mathematics. Ability to apply accounting principles to routine transactions. Ability to work independently with minimal supervision. Effective decision-making and problem-solving skills. Ability to maintain confidentiality. Ability to balance competing priorities and juggle multiple assignments simultaneously. Ability to establish and maintain effective professional relationships with a wide range of individuals, both internal and external.
Open Until Filled: Yes
Rate of Pay: $37,186.50 - $44,635.50 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.

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