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Title: Veteran Affairs Specialist
POSITION SUMMARY Administers the College’s Veteran Affairs programs.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Serves and supports veteran students and dependents using military educational and other benefits. Evaluates students’ eligibility for benefits, advises students on potential programs for which they may qualify and provides guidance on maintaining benefits. Ensures students are informed about current VA rules, regulations regarding educational benefits and the monthly housing allowance (MHA).
Serves as the College’s School Certifying Official (SCO). Submits benefit certifications and maintains enrollment changes via VA-Once web-based software. Certifies and processes State and Federal tuition assistance for military connected students, including Tennessee Strong, Military Transition Grant, MyCAA and ArmyIgnited. Acts as a liaison between the College and state/federal agencies to facilitate the institution’s veteran affairs program.
Regularly audits records to ensure compliance with Department of Veterans Affairs rules and regulations. Prepares and submits various reports to institutional, state and federal agencies. Attends recruiting events both on and off campus to promote the College’s VA programs and benefits to students. Raises faculty and staff awareness concerning veteran students and VA programs at the College and provides training as needed. Organizes campus activities for veterans and assists with the College’s graduation ceremony.
REQUIRED QUALIFICATIONS Associate’s degree.
One year of experience working in a veteran affairs, records, admissions or similar student support office in an institution of higher education. Status as a veteran of the armed forces is considered equivalent experience.
Ability to obtain SCO certification within one (1) year of employment.
PREFERRED QUALIFICATIONS Current SCO Certification
Experience using VA Once web-based software
Knowledge of VA Chapter Education Benefits
Familiarity with state and federal tuition assistance for military connected students
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of, or ability to learn, federal laws, rules and regulations as they apply to VA educational and other benefits. Effective oral and written communication skills. Ability to evaluate situations and make decisions. Ability to establish &amp; maintain effective working relationships with a diverse population.
Open Until Filled: Yes
Rate of Pay: $40,911.00 - $49,101.00 annually, depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.

Motlow State Community College


      Veteran Affairs Specialist
    

Title: Senior Administrative Associate
POSITION SUMMARY Under the supervision of the Executive Director, the Senior Administrative Associate performs a variety of administrative and clerical functions in the human resources department to meet compliance requirements and internal/external deadlines and to support the strategic goals of the department.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Greets visitors, screens/routes calls, processes department mail and responds to general inquiries related to the College’s applicant tracking system (ATS), job postings and application process. Works closely with the HR Administrator, Recruiting and Compensation to ensure all pre-employment tasks and documentation are complete, including sending/receiving new hire documents via DocuSign. Creates and maintains all physical personnel files. Ensures filing is completed timely and file rooms are organized. Enters, updates and maintains personnel data in the College’s HRIS/Banner system in accordance with department procedures, including assigning employee ID numbers, creating new employee profiles and updating records with status changes and terminations as appropriate.
Completes I-9 verifications for new employees, including scheduling and tracking off-site verifications as needed, and maintains/audits I-9 records in accordance with federal guidelines and systems records retention policies and guidelines. Executes State new hire reporting. Assists with annual temporary personnel and faculty contract renewal processes. Updates the College’s organizational chart and catalog. Initiates and processes purchasing and travel requisitions for the department, including ordering and maintaining an inventory of office supplies. Responds to non-financial requests for employment verification, as well as Public Service Loan Forgiveness (PSLF) requests. Prepares routine correspondence, generates reports, maintains office calendar and performs other clerical tasks as needed. Performs other duties as assigned.
REQUIRED QUALIFICATIONS Associate’s degree
Two (2) years’ experience in an office setting
PREFERRED QUALIFICATIONS Bachelor’s degree or CAP certification
Prior work experience providing administrative support in a human resources department
Prior work experience in higher education
Prior experience with HRIS systems/Banner, purchasing software, DocuSign, Dynamic Forms and other web-based systems
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of basic office filing systems. Proficient in Microsoft Office applications. Ability to enter data accurately, timely and consistently. Ability to be detail-oriented despite competing priorities/deadlines. Knowledge of basic office workflows. Must possess sound judgement, be discreet and able to maintain confidentiality. Ability to manage a high- volume workload using effective time management skills to plan, prioritize and organize work to meet deadlines, both internal and external. Demonstrated ability to follow-through and follow-up timely.
Open Until Filled: Yes
Rate of Pay: $37,187- $44,636 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Senior Administrative Associate
    

Title: LEAD Center Assistant
Employee Classification:&nbsp;Student (Part-time/Temporary)
Institution:&nbsp;Northeast State Community College
Department: Center for Leadership, Enrichment, Access, &amp; Discovery
Campus Location: Northeast State Community College
Salary: $12.00, hourly
Job Summary
LEAD Center Assistants report to the Assistant Director of Strategy and Innovation for Access and Leadership Enrichment (SIALE) and contribute to the positive, continuously innovating culture of Northeast State Community College. LEAD Center Assistants collaborate with SIALE employees and other NeSCC teams to contribute to the daily operations, special events, and student success initiatives from the Center for Leadership, Enrichment, Access, and Discovery.
Job Duties
• During working hours, exhibit high levels of vibrancy and authenticity to promote a culture of belonging and respect in the LEAD Center.
• Support peers and help them tap into campus resources and opportunities for their personal growth and success.
• Serve as the primary resource for colleagues, staff, and guests throughout your designated shift.
• In partnership with the Office of Institutional Advancement and Culture, contribute your creativity and distinct perspective to aid in the development of executive of exceptional events and programming that foster a sense of community on campus.
• Be a ‘campus influencer’ by recruiting peers to join in on activities and programming hosted by the LEAD Center.
• Increase awareness of the LEAD Center among campus students, employees, prospective students, and the local community using both virtual and in-person methods.
• Keep the LEAD Center looking fresh and inviting.
• Complete other assignments as directed by supervision&nbsp;
Minimum Qualifications
• Currently enrolled Northeast State student • Customer service experience 
Preferred Qualifications
• Completion of at least one full-time semester of college at Northeast State or other accredited institution with at least a 2.5 GPA or previous Northeast State student • Previous mentoring, advising, or tutoring experience • Conversational ability or fluency in a second language 
Knowledge, Skills, and Abilities
• Effective verbal and written communication skills • Technology Skills: MS Office Suite, proficient in video conferencing and general computer skills • Understanding of the resources on campus • Skill in juggling multiple assignments • Excellent people skills and capacity to work effectively with the Northeast State population. 
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or <a href="mailto:HRstaffing@northeaststate.edu" target="_blank">HRstaffing@northeaststate.edu</a>.
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.


      LEAD Center Assistant (Part-Time/Temporary)
    

Title: Learning Center Specialist
Institution:&nbsp;Jackson State Community College
Campus Location: Jackson State Community College - Lexington Center
Job Summary
Manage office and building during evening classes, with alternating schedule when classes are not in session. Assist students with admissions, financial aid, business services, advising and registration. Assist with distance learning equipment, and other technology as needed. Provide customer service and administrative office duties.
Job Duties
<ul>
<li>50% - Manage office and building during night classes. Answer phone, greet guests, make copies, assist faculty and students. Maintain daily headcount comparison reports. Close out touchnet payment system and complete daily cash deposit reports. Perform nightly closing of building. - (Essential)</li>
<li>30% - Assist students with applications, registration, elearn and jweb. Proctor exams, take student ID pictures. - (Essential)</li>
<li>10% - Maintain bulletin boards, set up and take down for events, create flyers, maintain classrooms. Create folders and assist with orientations and registrations. - (Essential)</li>
<li>10% - Other duties as assigned. - (Marginal)</li>
</ul>
Minimum Qualifications
High school diploma or equivalent, and minimum one year office experience.
Preferred Qualifications
Associates Degree or higher education certificate.
Knowledge, Skills, and Abilities
Knowledge and/or experience using a Microsoft Office application. Banner database experience or knowledge is a plus. Strong interpersonal and public relations skills; ability to effectively communicate using written and verbal skills. Customer service, time management, organizational, and scheduling skills required. Reasoning abilities required for decision-making, advising and assisting students, applying relevant policies, procedures, and performing various tasks.
Pay Range:&nbsp;$31,677 - $38,011 Annual salary depending on eligible experience which is defined by the current compensation plan.
Non-exempt
Open Until Filled:&nbsp;Yes. For best consideration, apply by August 12, 2024.
Special Instructions to Applicants:
To be considered for this position, we require an attached resume and cover letter.
A completed satisfactory background check will be required before hire.&nbsp;


      Learning Center Specialist
    

POSITION ANNOUNCEMENT
PART-TIME EVENING INSTRUCTOR-TECHNOLOGY FOUNDATIONS
Office Locations(s): &nbsp; Main Campus - 1405 Madison St., Shelbyville, TN 37160
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Franklin County Campus - 925 Dinah Shore Blvd., Winchester, TN 37398
DEPARTMENT: Technology Foundations&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;FUNCTIONAL AREA: Instruction
JOB FAMILY: Adjunct Faculty&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;CLASSIFICATION: Part-time – Non-exempt – Hourly
HOURS: Approx. 4 hours per night, 2 nights per week&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;SHIFT: Evenings, 5:30 p.m. to 9:30 p.m.
DAILY COORDINATION WITH: Technology Foundations Instructor
DIRECT SUPERVISON FROM: VP of Academics and Compliance
SUMMARY
The part-time, evening, Technology Foundations Instructor shall work in coordination with full-time Technology Foundations Instructor, teaching, and guiding students in the areas of essential reading, writing and math skills. This work is essential to preparing students to succeed in their chosen programs of study. The adjunct instructor will provide instruction and guidance to students at two primary locations: one (1) evening per week at the Franklin County Extension Campus in Winchester and one (1) evening per week at the Shelbyville Main Campus in Shelbyville.
MINIMUM REQUIREMENTS
<ul>
<li>Postsecondary degree in Education or related field from an accredited college or university.</li>
<li>3+ years of practical experience teaching essential reading, writing, and math skills.</li>
<li>Ability to be certified, as required, to administer tests within one (1) calendar month of hire date.</li>
<li>Must commit to remain certified to administer tests.</li>
<li>Travel to Shelbyville and Winchester campuses is required.</li>
</ul>
PREFERRED QUALIFICATIONS
<ul>
<li>Classroom experience and administrative experience in delivery of workforce education and competency-based training preferred.</li>
</ul>
KNOWLEDGE SKILLS ABILITIES
<ul>
<li>Ability to effectively utilize Microsoft Office programs and other basic computer software needed for the teaching profession.</li>
<li>Ability to establish and maintain effective interpersonal working relationships and to deal tactfully with students, faculty, staff, industry partners, and the public.</li>
<li>Strong interpersonal skills; effective oral and written communication skills; and excellent organizational and planning skills.</li>
<li>Ability to express ideas clearly, concisely, and convincingly, and to plan and direct the work of others, as evidenced by an interview and teaching presentation.</li>
<li>Ability to exercise good judgment in evaluating situations and making decisions.</li>
</ul>
RESPONSIBILITIES
<ul>
<li>Maintain an organized, safe, and stable learning environment.</li>
<li>Utilize in-class assessment tools/techniques to measure student achievement of course competencies.</li>
<li>Administer/proctor tests for students.</li>
<li>Utilize Banner to record and submit grades and attendance (tardiness and absences) daily.</li>
<li>Distribute student syllabus at the beginning of the course to define course competencies, performance criteria, established approved grading procedures and standards, attendance and class policies/procedures, and other necessary information to students.</li>
<li>Providing guidance to students regarding course progress, and academic and disciplinary issues.</li>
<li>Coordinate all disciplinary issues with administration and Student Services Coordinator.</li>
<li>Coordinate the need for supplies with the instructor and make recommendations for items needed for the program.</li>
</ul>
SPECIFIC DUTIES
<ul>
<li>Adhere to the school calendar and class schedule.</li>
<li>Start and end class at designated time.</li>
<li>Perform student surveys each trimester.</li>
<li>Participate in regularly scheduled staff climate surveys.</li>
<li>Check and respond to emails twice daily.</li>
<li>Coordinate necessary absences with VP of Operations and to coincide with student breaks.</li>
<li>Other duties as defined by administration.</li>
</ul>
TIMELINE: Applications will be reviewed immediately and accepted until filled.
HOURLY WAGE: $25-$30 dollars per hour, commensurate with experience and TBR/Tennessee College of Applied Technology salary guidelines.
GENERAL INFORMATION: Background checks will be completed on all new hires. Selected candidate will be asked to sign a background release authorizing TCAT-Shelbyville to complete a background check which includes the following:
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sex Offender Registry&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Driving History&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; County Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; National Criminal Database
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Federal Criminal&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Sanctions and Disciplinary Database

Tennessee College of Applied Technology-Shelbyville complies with Title VI, IX &amp; 504, is a Tennessee Board of Regents institution, is an AA/EEO/ADA Employer; and does not discriminate on the basis of race, color, national origin, sex, disability or age in its program and activities. For inquiries regarding the non-discrimination policies contact: Andrea Walters, Human Resource Coordinator, 1405 Madison Street, Shelbyville, TN 37160. <a href="mailto:andrea.walters@tcatshelbyville.edu" target="_blank">andrea.walters@tcatshelbyville.edu</a>


      Part Time Evening Instructor-Technology Foundations
    

Title:&nbsp;Specialist, IT Purchasing-Inventory
Department:&nbsp;Information Technology
Number of Positions:&nbsp;1
Classification:&nbsp;3/ On-Campus
Position #:&nbsp;651140
Type of Appointment:&nbsp;Full-Time
FLSA Status:&nbsp;Non-Exempt
Pay Rate:&nbsp;$36,270 - $44,390.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Non-supervisory roles: three (3) current or former supervisors
Personal references (friends, clergy, customers and relatives) are not considered acceptable references
Position Summary:&nbsp;This position provides technical – clerical support for the entire Information Technology department and maintains information and records relevant to related inventory and purchasing.&nbsp; Prepares purchase requisitions for a wide variety of College technical systems and has primary responsibility for initiating ongoing annual maintenance for these systems from all departments within Information Systems.&nbsp; This position administers the extensive inventory of thousands of items of equipment across all campus locations.
Essential Functions:
50% Coordinate purchases with various departments and monitor these orders. Assist with tracking IT budget expenditures and assist with resolution of issues related to ongoing maintenance contracts with a variety of vendors.
20% Maintain hardware and software inventory related to Technology Access Fee and IT purchases. Assist with ongoing equipment surplus and equipment donations to other institutions.
10% Prepare and maintains IT departmental forms including accumulated leave balances, travel requests and claims, petty cash vouchers.&nbsp; Maintain documentation related to IT department as required.
10% Manage all enterprise level software licenses.&nbsp; Work with vendors to ensure contracts are current and reflect needs specified by staff.
10% Assist Chief Information Officer with various projects as needed within the department.&nbsp; Makes arrangements for travel, conferences, appointment, special events or other business activities; keeps appointment schedule and develops itineraries.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Key Results Areas: This position is the communication hub between the college faculty/staff/students and the IT department.&nbsp; Ensures College orders for equipment, software and maintenance are timely, and inventory is properly managed; IT provides timely and accurate information as requested or required for timekeeping, inventory, receiving, payment resolution, etc.
Job Requirements:&nbsp;
<ul>
<li>Associate Degree preferred, high school diploma or GED required; significant on-the-job training in institutional processes and procedures is required; extensive use of specific information systems such as the online procurement system is a must.</li>
<li>3 years of job-related experience</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Special Skills/Application of Knowledge:
<ul>
<li>In-depth knowledge of IT hardware and software, and the ability to troubleshoot common issues.</li>
<li>Detail-oriented with strong time management to maintain accurate inventory records.</li>
<li>Capability to analyze data for forecasting needs and identifying trends.</li>
<li>Effective interpersonal communication and clear documentation abilities.</li>
<li>Strong troubleshooting skills and knowledge of preventative maintenance for IT equipment.</li>
<li>Able to engage in the College’s mission and values.</li>
</ul>
Complexity &amp; Creativity:&nbsp;The business-sensitive nature of the specialized applications used in the business and executive offices requires technical knowledge of methods to secure desktops and related network transactions as well as an understanding of the policies
Magnitude of Impact:&nbsp;Depending on the degree of impact, the network and technical support group would assess the impact in an organized group setting/meeting called by the director. Each division within IT would have their assigned task to help alleviate the impact presented. The CIO would be notified as well and the President council staff.&nbsp; This position provides guidance for all each separate IT teams.
Responsibility for Accuracy: There are several signatures required after initial requisitions are prepared, however as an example, it is possible to make an error in obtaining vendor quotes.&nbsp; Such an error might go undetected until the College needed services that were not properly addressed in the initial purchase requisition which would either delay service or result in increased costs.
Financial Impact:&nbsp;This position orders more than one million dollars in software and equipment annually, originating hundreds of orders.&nbsp; Mistakes in this process or in administration of inventory can request in lost time and productivity and possibly misplaced equipment due to incorrect orders and mistakes in inventory recordkeeping.
Budgetary: This position is a requisitioner for all purchases in Information Technology , but does not have budgetary responsibility or authority.
Judgement and Decisions:&nbsp;Employee has many daily requests for support from various staff in IT and other departments.&nbsp; The employee decides how to prioritize these services requests and manages the workload based on understanding of institutional and departmental needs.
Nature of Contacts: To provide information, to get information and often to get clarification.&nbsp; Must deal with every office, lab or facility that contains any computer equipment while ensuring complete asset inventory is accurate.&nbsp;
Physical Demands:&nbsp;
Full-time Employment Benefits:
• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health&nbsp; plan
• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp
​


      Specialist, IT Purchasing-Inventory
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Help Desk Technician
Employee Classification:&nbsp;Technical &amp; Paraprofessional
Institution:&nbsp;Southwest Tennessee Community College
Department: Information Technology Services
Campus Location: STCC - Union Avenue Campus
Job Summary
This is a full-time, fiscal year position in the Department of Infrastructure Services under the general supervision of the Assistant Director of Infrastructure Services. He/she is primarily responsible for the support of all microcomputer and related equipment at the college. The operating environment includes PC microcomputers with Microsoft Windows 10 operating systems. The environment also includes Apple tablet and computer systems, Ethernet local area network (LAN), TCP/IP, and T1.  Candidate will interface directly with the end user.  
Job Duties
<ul>
<li>Serve as the first point of contact for customers seeking technical assistance over the phone, remote support or email and diagnose and resolve computer system problems.</li>
<li>Perform remote troubleshooting through diagnostic techniques and pertinent questions.</li>
<li>Determine the best solution based on the issue and details provided by customers</li>
<li>Walk the customer through the problem-solving process.</li>
<li>Direct unresolved issues to the next level of support personnel.</li>
<li>Provide accurate information on IT products or services.</li>
<li>Record events and problems and their resolution in logs using RemedyForce.</li>
<li>Follow-up and update customer status and information.</li>
<li>Manage and maintain computer inventory.</li>
<li>Pass on any feedback or suggestions by customers to the appropriate internal team.</li>
<li>Identify and suggest possible improvements on procedures.</li>
<li>May perform other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>High School or equivalent; plus two (2) years training in basic electronics or computer maintenance; with minimum of three (3) years experience in computer repair/maintenance. 
</li>
<li>Equivalent training and or experience will be considered. 
</li>
<li>Knowledge of current microcomputer technology and equipment including: (Intel and Intel compatible) microcomputers or Macintosh microcomputers. </li>
</ul>
Preferred Qualifications
<ul>
<li>Associates degree in computer technology or a related discipline is preferred. 
</li>
<li>At least six (6) months' experience as a microcomputer technician or technical support help desk analyst in a networked microcomputer environment is preferred. </li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of current network technology and equipment including wide area networking, and local area networking. 
</li>
<li>Skills in solving problems excellently. 
</li>
<li>Skills in communication and interpersonal. 
</li>
<li>Ability to read and interpret engineering drawings and technical documentation. 
</li>
<li>Ability to repair, maintain, and install microcomputer equipment. 
</li>
<li>Ability to communicate with contractor. 
</li>
<li>Ability to lift 50 pounds.</li>
<li>Ability to diagnose and resolve basic technical issues 
</li>
<li>Proven experience as a help desk technician or other customer support role 
</li>
<li>Tech savvy with working knowledge of office automation products, databases and remote control 
</li>
<li>Good understanding of computer systems, mobile devices and other tech products 
</li>
<li>Proficiency in English 
</li>
<li>Excellent communication skills 
</li>
<li>Customer-oriented and cool-tempered </li>
</ul>
Physical Demands/Working Conditions
<ul>
<li>Work is conducted almost exclusively indoors in an office setting and involves use of standard office equipment, such as computer, phone, copier, etc</li>
<li>Job involves moderate physical exertion required for occasional prolonged periods of lifting, carrying, balancing, climbing, stooping, kneeling, crouching, or crawling.</li>
<li>Job may also involve occasional moderate lifting of items or objects weighing up to 50 lbs.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Help Desk Technician
    

Job Purpose: 
The Senior Desktop Support Technician will provide technical support for personal computers on each campus including hardware repair, software installations and upgrades, printers and user support and assistance.&nbsp; This position will also ensure that equipment replacement schedules are followed, and lab, classroom and employee computers are kept up to date according to established refresh procedures.
Essential Functions:
<ol>
<li>Desktop support, hardware/software, diagnostics and troubleshooting Windows operating systems, Office 365.</li>
<li>Installations and upgrades for OS software, applications and hardware.</li>
<li>Verify security updates are implemented on Columbia State owned desktop and laptop devices.</li>
<li>First-level diagnostics for network issues (login failures, e-mail problems).</li>
<li>Work with faculty and staff on testing new applications to ensure compatibility.</li>
<li>Provide support for approved academic software.</li>
<li>Support, evaluate and configure laptops, tablets, printers and general-purpose lab hardware</li>
</ol>
Supplemental Functions:
<ol>
<li>Provide back-up support for Windows servers and virtual desktop environment.</li>
<li>Develop documentation for desktop support procedures</li>
<li>Participate in college activities as assigned by the Associate Vice President of Information Technology.</li>
<li>Other duties as assigned.</li>
</ol>
Job Specifications:

Education, Training and Experience Required:
<ol>
<li>Associates degree and 2 years experience in a desktop support, helpdesk/service desk/customer service environment, &nbsp;or related technical environment and an Industry Recognized Certification OR Appropriate College of Applied Technology certification and 6 years of experience in a desktop support or helpdesk/service desk/customer service environment.</li>
<li>In-depth knowledge of PC hardware and software.</li>
<li>Knowledge of desktop imaging technologies and application of patches and updates</li>
<li>Knowledge of anti-virus/malware &nbsp;and multi-factor authentication tools</li>
<li>Knowledge of service desk software and ticketing systems</li>
</ol>

&nbsp;&nbsp;&nbsp;&nbsp; Knowledge, Skills, Abilities and Work Characteristics:
<ol>
<li>In depth knowledge of current Windows operating systems, Office 365.&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;</li>
<li>Must be able to work independently and communicate effectively with team members, supervisors, users (students, faculty, and staff) to solve problems.</li>
<li>Must be able to develop cooperative working relationships with vendors and suppliers</li>
<li>Must be pro-active and consistently pursue knowledge of new technologies.</li>
<li>Must be able to communicate clearly in written and spoken English.</li>
<li>Must be able to do basic network problem diagnosis.</li>
</ol>

&nbsp;Additional Experience Desired:
<ol>
<li>Familiarity with KACE deployment technologies and inventory tools</li>
<li>Work in Active Directory writing needed scripts as necessary for group policies, etc.</li>
<li>MAC OS, and virtual desktop technologies.</li>
<li>Familiarity with asset tracking software and MS Excel</li>
</ol>
Working Conditions:
<ol>
<li>Must be able to lift at least 40 pounds</li>
<li>Must possess the manual dexterity to operate tools such as screwdrivers, wire strippers, crimpers&nbsp;</li>
<li>Must be able to reach high shelves and spaces low to the floor</li>
<li>Must possess a current Tennessee driver’s license to travel to off-site campuses</li>
</ol>
Hiring Salary Range:&nbsp; $56,690-68,020
This position is based at the Columbia, TN Campus.

About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses.&nbsp; Columbia State is a member of the Tennessee Board of Regents.&nbsp; Columbia State is known for excellence both inside and outside the classroom.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
</ul>
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a protected veteran, genetic information, or any other category protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources <a href="mailto:humanresources@columbiastate.edu" target="_blank">humanresources@columbiastate.edu</a> 1665 Hampshire Pike, Columbia, TN 38401 931-540-2501


      Senior Desktop Support Technician
    

Title: Assistant Coach - Baseball (Temporary Part Time)
Institution:&nbsp;Jackson State Community College
Job Summary
Jackson State Community College is seeking a qualified candidate for the Assistant Baseball Coach Position. This position will assist the Head Coach with the organizing, planning and coaching of the JSCC Baseball Team. 
Job Duties
The assistant coach instructs and teaches the fundamentals of baseball technique and strategy. This position will assist with duties including but not limited to: recruitment of student-athletes, travel planning, equipment maintenance, field maintenance, and other duties as assigned by the Head Coach. Typical duties will include coaching, possessing the technical knowledge and teaching skills to prepare baseball student-athletes for competitions. Recruit prospective student-athletes to participate in Baseball, and ensure compliance with both national and college policies.
Minimum Qualifications
Associate degree from an accredited college or university Prior coaching experience A commitment to knowing and complying with NJCAA, TCCAA, and institutional rules. A current drivers license. Must be 25 years or older due to requirements of the rental van company. 
Preferred Qualifications
Bachelors degree.
Knowledge, Skills, and Abilities
Ability to work with a diverse population Excellent interpersonal and organizational skills Knowledge of intercollegiate sports operations Ability to travel extensively during the recruiting process Ability to work in a highly dynamic and diverse university setting 
Hours: Up to a max of 25 hours per week (hours depend on budget availability). Open Until&nbsp;Filled: Yes&nbsp;
Special Instruction to the Applicants:
<ul>
<li>To be considered for this position are require an attached resume, cover letter, and unofficial transcripts.</li>
<li>A completed satisfactory background check will be required before hire.&nbsp;</li>
</ul>

730 Jobs in Tennessee