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Title: Instructor, Music- 9/10 month (Term)
POSITION SUMMARY This position is a nine-month faculty position responsible for preparing and delivering quality instruction in Music in an equitable environment.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online, hybrid or web-enhanced delivery modes as assigned, predominantly Introduction to Music (Music Appreciation) courses, and others that may be assigned. This position will be based on the White Bridge Road campus with teaching assignments on all Davidson County campuses and prison sites. Additional teaching assignments are possible at any campus or site at which NSCC instruction takes place. Within a minimum workweek of 37.5 hours, faculty are expected to teach a minimum of 15 hours and hold in-person and virtual office hours as defined in College Policy.
Work with Course Lead, Program Coordinator, Department Chair, and Dean to ensure consistent and equitable student experiences. Utilize the college’s learning management system (D2L) to provide accurate and updated course materials to students. Submit updated and accurate syllabi prior to the first day of class. Regularly check NSCC email and departmental mailbox. Respond to emails/messages within 24 hours, except on the weekend. Complete all required reports such as attendance, Early Alerts, progress reports, grade submissions; administer and return questionnaires and student outcome assessments by the required deadlines.
Submit final grades for each semester by the deadline established by the registrar. Provide academic advising to students with an emphasis on retention and success. Remain current in the teaching area(s) through appropriate professional development activities. Actively participate on committees within the Department of Music, the School of Arts and Humanities, and college-wide committees. Collaborate in building and maintaining relationships within and beyond the institution. Engage in departmental institutional effectiveness activities. Comply with all college and TBR policies and guidelines. May perform other duties as assigned by the Academic Dean.
REQUIRED QUALIFICATIONS Master’s degree or higher in Music, Applied Music, Music Performance, Music History, Music Literature, Musicology, or Ethnomusicology, OR
Master’s degree or higher in another discipline (including Music Education) and at least 18 graduate semester hours in Music, Applied Music, Music Performance, Music Literature, Music History, Music Literature, Musicology, or Ethnomusicology.
PREFERRED QUALIFICATIONS Documented experience teaching at the college level.
Demonstrated commitment to equity and accessibility.
Demonstrated understanding of the community college mission and needs of the student population.
Documented experience with ensemble direction (choir, band, orchestra, etc.) at the college level.
Documented experience teaching Introduction to Music / Music Appreciation at the collegiate level.
Documented experience teaching Music Theory and Aural Skills at the college level.
Documented experience teaching Music courses in a variety of modalities including in-person, hybrid, virtual, and asynchronously online.
Demonstrated experience incorporating current technologies into teaching.
Terminal degree in Music, Applied Music, Music Performance, Music History, Music Literature, Musicology, or Ethnomusicology
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and experience teaching using a variety of instructional delivery modes. Ability to communicate effectively and work cooperatively and collaboratively with a diverse faculty, staff, and student population. Proficient in Microsoft Office applications and relevant instructional technologies.
Open Until Filled: Yes
Rate of Pay: $39,097.00 - $48,871.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.

Motlow State Community College


      Instructor, Music - 9/10 month (Term)
    

Title: Instructor, Art - 9/10 month (Term)
POSITION SUMMARY This position is a nine-month faculty position responsible for preparing and delivering quality instruction in Art in an equitable environment.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online, hybrid or web-enhanced delivery modes as assigned, predominantly Introduction to Art (Art Appreciation) courses, and others that may be assigned. This position will be based on the White Bridge Road campus with teaching assignments on all Davidson County campuses and prison sites. Additional teaching assignments are possible at any campus or site at which NSCC instruction takes place. Within a minimum workweek of 37.5 hours, faculty are expected to teach a minimum of 15 hours and hold in-person and virtual office hours as defined in College Policy.
Work with Course Lead, Department Chair, and Dean to ensure consistent and equitable student experiences. Utilize the college’s learning management system (D2L) to provide accurate and updated course materials to students. Submit updated and accurate syllabi prior to the first day of class. Regularly check NSCC email and departmental mailbox. Respond to emails/messages within 24 hours, except on the weekend. Complete all required reports such as attendance, Early Alerts, progress reports, grade submissions; administer and return questionnaires and student outcome assessments by the required deadlines.
Submit final grades for each semester by the deadline established by the registrar. Provide academic advising to students with an emphasis on retention and success. Remain current in the teaching area(s) through appropriate professional development activities. Actively participate on committees within the Department of Art, the School of Arts and Humanities, and college-wide committees. Collaborate in building and maintaining relationships within and beyond the institution. Engage in departmental institutional effectiveness activities. Comply with all college and TBR policies and guidelines. May perform other duties as assigned by the Academic Dean.
REQUIRED QUALIFICATIONS Master’s degree or higher in Art, Applied Art, Studio Art, Visual Art, Painting, Drawing, Ceramics, Sculpture, or Art History; OR
Master’s degree or higher in another discipline and at least 18 graduate semester hours in Art, Applied Art, Studio Art, Visual Art, Painting, Drawing, Ceramics, Sculpture, or Art History.
PREFERRED QUALIFICATIONS Documented experience teaching at the college level.
Demonstrated commitment to equity and accessibility.
Demonstrated understanding of the community college mission and needs of the student population.
Documented experience teaching Introduction to Art / Art Appreciation at the collegiate level.
Documented experience teaching Art History at the college level.
Documented experience teaching Art courses in a variety of modalities including in-person, hybrid, virtual, and asynchronously online.
Demonstrated experience incorporating current technologies into teaching.
Terminal degree (MFA) in Art, Applied Art, Studio Art, Visual Art, Painting, Drawing, Ceramics, Sculpture.
Terminal degree (PhD) in Art History, preferred.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and experience teaching using a variety of instructional delivery modes. Ability to communicate effectively and work cooperatively and collaboratively with a diverse faculty, staff, and student population. Proficient in Microsoft Office applications and relevant instructional technologies.
Open Until Filled: Yes
Rate of Pay: $39,097.00 - $48,871.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Instructor, Art - 9/10 month (Term)
    

Title: Instructor, History – 9/10 month (Term)
POSITION SUMMARY This position is a nine-month faculty position responsible for preparing and delivering quality instruction in History in an equitable environment.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online, hybrid or web-enhanced delivery modes as assigned. This position will be based on the White Bridge Road campus with teaching assignments primarily at the White Bridge. Additional teaching assignments are possible at any campus or site at which NSCC instruction takes place. Within a minimum workweek of 37.5 hours, faculty are expected to teach a minimum of 15 hours and hold in-person and virtual office hours as defined in College Policy. Work with Course Leads, Department Chair, and Dean to ensure consistent and equitable student experiences. Utilize the college’s learning management system to provide accurate and updated course materials to students. Submit updated and accurate syllabi prior to the first day of class. Regularly check NSCC email and departmental mailbox.
Respond to emails/messages within 24 hours, except on the weekend. Complete all required reports such as attendance, Early Alerts, progress reports, grade submissions; administer and return questionnaires and student outcome assessments by the required deadlines. Submit final grades for each semester by the deadline established by the registrar. Provide academic advising to students with an emphasis on retention and success. Remain current in the teaching area(s) through appropriate professional development activities. Actively participate on committees within the Department of English and Reading, the School of Arts and Humanities, and college-wide committees. Collaborate in building and maintaining relationships within and beyond the institution. Engage in departmental institutional effectiveness activities. Comply with all college and TBR policies and guidelines. May perform other duties as assigned by the Academic Dean.
REQUIRED QUALIFICATIONS Master’s degree in History or
Master’s degree and at least 18 graduate semester hours in History
PREFERRED QUALIFICATIONS Documented experience teaching at the college level.
Demonstrated commitment to equity and accessibility.
Demonstrated understanding of the community college mission and needs of the student population.
Documented experience teaching college level history courses.
Documented experience teaching History courses in a variety of modalities including in-person, hybrid, virtual, and asynchronously online.
Demonstrated experience incorporating current technologies into teaching.
Ability to assist adjunct instructors with their course materials and questions.
Ability to teach in both a seven week and a fifteen-week format.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and experience teaching using a variety of instructional delivery modes. Ability to communicate effectively and work cooperatively and collaboratively with a diverse faculty, staff and student population. Proficient in Microsoft Office applications and relevant instructional technologies.
Open Until Filled: Yes
Rate of Pay: $39,097.00 - $48,871.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Instructor, History – 9/10 month (Term)
    

Title: Assistant Director of Financial Aid, Regulatory Compliance
POSITION SUMMARY This position is responsible for coordinating outreach events, supporting our institutional partners, and helping maintain and monitor the College’s financial aid compliance program.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Stay abreast of legislative changes impacting the College and assist the Director in partnering with other institutional departments to respond to pending legislation that impacts the Office of Financial Aid or the College, including identifying regulatory changes and ensuring timely updates of institutional procedures to ensure compliance. Manage a risk-based quality control program that provides continuous monitoring of the College’s financial aid performance to ensure compliance with regulatory compliance procedures. This includes transaction testing, reporting, deficiency tracking and remediation. Maintain an ongoing regulatory training program for institutional partners to ensure regulatory awareness and operational effectiveness.
Maintain the financial aid operational and communication calendar to ensure timely reporting. Coordinate office workflows related to file processing, scanning, year-end and preparation and planning for upcoming fiscal year. Oversee EdAmerica Call Center for quality assurance and serve as the primary contact for referrals and escalations. Additionally handle the submission of training opportunities to EdAmerica. Serve as the key contact for addressing Financial Aid issues in the Welcome Center, ensuring timely resolution. Coordinate the financial aid outreach efforts, by scheduling staff for events and workshops, organizing office-sponsored events, and keeping the financial aid webpage information up-to-date. Identify and recommend process improvements within the financial aid office to increase student success, improve department efficiencies, reduce costs and streamline/simplify financial aid processes for students.
Process the financial aid components of the CPOS (Course in Program of Study) daily reports, and collaborate with Records office to resolve any related concerns. Serve as backup to the co-Assistant Director of Financial Aid, as needed but particularly with professional judgement, dependency overrides, homeless youth determinations, and R2T4s. Monitor, update, and resolve engagement reporting throughout the term and during end-of-term processing. Supervise and train assigned office personnel, technical clerks, temporary employees and student workers. Serve as a member of the SAP and IRP appeal committees. Perform other duties as assigned.
REQUIRED QUALIFICATIONS Bachelor’s degree
Five (5) years of increasingly responsible experience in a financial aid office or at least one (1) year of experience in a financial aid office with sufficient NASFAA credentials to demonstrate required knowledge.
Experience using federal EDE software processing websites (such as NSLDS, COD, FPP, etc.) and other financial aid related software.
PREFERRED QUALIFICATIONS NASFAA credentials
Prior experience using BANNER, ARGOS, Automic, Dynamic Forms, Xtender (BDM), FAST, and SLATE
KNOWLEDGE, SKILLS AND ABILITIES Ability to accurately and thoroughly document, record and maintain data. Ability to handle sensitive and confidential information. Demonstrated time management and prioritization skills necessary to complete tasks in a timely manner. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Critical thinking skills to identify the underlying principles, motivations, reasons or facts by breaking down information or data into separate parts. Knowledge of regulations governing the administration of federal and state financial aid. Proficient MSOffice skills, including PowerPoint or other presentation software. Ability to work nights and weekends, as needed, to get tasks completed.
Open Until Filled: Yes
Rate of Pay: $47,798.00 - $59,748.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Assistant Director of Financial Aid, Regulatory Compliance
    

Title: Instructor of Psychology 9/10 Month (Tenure Track)
Institution:&nbsp;Volunteer State Community College
Job Summary:
This position is responsible for delivering quality instruction using integrative technologies. Faculty are expected to provide academic advising to students and participate in college, department and community activities related to the College’s mission.
Job Duties:
Teach 28-32 hours per academic year via on ground, online, hybrid or web-enhanced modalities as assigned. Teach evening, weekend, off-campus, dual enrollment and distance-based courses as required. Develop curriculum, evaluate and review of credit and non-credit courses. Evaluate and monitor progress to achieve goals and objectives (and those by any licensing, registering or certifying agency as applicable); assist with affiliation and accreditation efforts. Recruit and advise students and support persistence/progression through graduation. Maintain office hours and availability to students. Complete required College trainings. Complete all required reports such as attendance, Early Alerts, progress reports, grade submissions and administer and return surveys by the required deadlines. Attend college, department, and faculty meetings. Serve on college and department committees. Attend professional development activities. Participate in community service. Comply with all of the College’s and TBR’s policies and guidelines. Other duties as assigned.&nbsp;
Minimum Qualifications:
Master’s degree in Psychology from an accredited institution or a Master’s degree plus 18 graduate hours in Psychology from an accredited institution.
Preferred Qualifications:
Collegiate level teaching experience. Expertise in Human Services. LCSW/MSW. 
Knowledge, Skills, and Abilities:
Knowledge and/or experience using a variety of instructional delivery modes. Ability to communicate effectively and work cooperatively with a diverse faculty, staff, and student population. Proficient in Microsoft Office applications.
Pay Rate: $41,297 - $51,618 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
The anticipated start date for this position is January 2025.


      Instructor of Psychology 9/10 Month (Tenure Track)
    

Title: Maintenance Associate
Institution:&nbsp;Volunteer State Community College
Job Summary:
To perform a variety of skilled maintenance tasks and repairs to ensure a smoothly run campus and learning environment.
Job Duties:
Assist with electrical troubleshooting, wiring installation, switching devices, outlets, fixtures, motors, and other similar equipment. Perform plumbing to include assembling, installing, repairing; pipes, fittings, and fixtures of heating, water, and sewer systems, opening clogged drains. Perform carpenter duties which include the alteration, repair, and maintenance of buildings, floors, roofs, stairways, partitions, doors, windows, scaffolding forms, wood fixtures and furniture. Maintain tools in a clean and working condition and observe safety procedures when using tools. Responsible for recycling of metal for the campus. Assist with daily exterior waste receptacles across campus. Assist with grounds maintenance, deliveries, and inventories. Serve as back up shipping and receiving clerk when needed. Preform preventative maintenance on college fleet. Responsible for refueling, washing, and general maintenance of fleet. Other duties as assigned.&nbsp;
Minimum Qualifications:
High school diploma or GED equivalent. One year of related experience. Valid Driver's License. 
Preferred Qualifications:
Experience with driving a fork truck and or a tractor, small engine trouble shooting, or landscaping sprinkler repair.
Knowledge, Skills, and Abilities:
Ability to self-manage and prioritize tasks. Must be able to adapt and change direction based on the needs of the college. Knowledge of carpentry tools, electrical, plumbing, and other maintenance practices. Knowledge of occupational hazards and safety precautions. 
Pay Rate: $34,736 - $41,684 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.


      Maintenance Associate
    

Title: Administrator of OSHA Training Curriculum
Institution:&nbsp;Volunteer State Community College
Job Summary:
This position supports OSHA Safety and Health Instructors with the development and coordination of curricula, presentations, content and exercises. This person will update student materials, evaluate/select textbooks, exercises and activities for incorporation into occupational safety and health courses, assess OSHA educational programs for quality and adherence to federal and state regulations, and assist instructors in integrating technology in the classroom. This position also is responsible for delivering assigned OSHA and related safety and health (RSH) courses, advising program participants, and has administrative duties that include assisting with the completion of required reports, evaluating course presenters, content, and methodologies, and promoting and recruiting companies and individuals to the program.
Job Duties:
Update Instructor lead presentations with current OSHA information, includes updating sections of student materials/manuals, building courses and associated information dissemination. Proofread and edit instructional materials as needed for consistency, accuracy and quality. Organize &amp; Update learning management system (LMS) with input from Center administrative support personnel and instructors to create a manageable intuitive use system. Oversee certificate program completion and awards with program assistant. Teach/conduct OSHA and related safety and health (RSH) courses as assigned at on-campus or off-site locations. Assist with monitoring processes and procedures associated with OSHA course pre-requisites, certificates, etc. Assist with the identification of new qualified personnel to teach/conduct OSHA and related safety and health (RSH) courses. Manage classroom and shop/lab to ensure a productive and safe learning environment. Provide input on material preparation, in-class interactive activities, and electronic resources. Visit training sites to conduct observations and instructor evaluations. Promote OSHA and related safety and health offerings through the development of marketing materials, social media, presentations, business &amp; industry visits, etc. Fulfill other duties and responsibilities as assigned.&nbsp;
Minimum Qualifications:
A Bachelor’s degree from an accredited institution. Three years of related experience. Must possess current OSHA Authorized Outreach Trainer Card. 
Preferred Qualifications:
Bachelor’s degree in Occupational Safety and Health or related field OR hold a current Certified Safety Professional (CSP) credential. Experience teaching Outreach Training Program classes (10- and 30-hour classes). Experience teaching OSHA Training Institute Education Center classes. Two years of experience in teaching adults in an academic or training environment. Three years experience working with learning management systems. 
Knowledge, Skills, and Abilities:
Must have experience using Learning Management Systems and MS Office – Outlook, Word, PowerPoint, Excel. Must have experience in the use of a variety of instructional delivery modes. Must possess strong communication skills, organizational skills, analytical skills, Microsoft Office skills, human relation skills, and an inclusive leadership style.
Pay Rate: $47,276 - $59,095 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.


      Administrator of OSHA Training Curriculum
    

Title: Student Account Associate
POSITION SUMMARY Serves as the first point of contact for students and is responsible for taking payments, office communications, data entry, problem solving and general office work.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provide customer services such as taking payments, answering phone calls, emails, and other office communications. Reconcile accounts on a monthly and yearly basis. Make entries to accounts and data entry. Process fee waivers. Facilitate and track students on payment plans for past due accounts. Assist office administrators with assigned tasks and special projects.
Scan departmental records to the document management system. Test system upgrades. General office work such as filing, sorting mail, maintaining office calendars, etc. Cross-train in other office tasks and have general knowledge of overall office operations. Other duties as assigned.
REQUIRED QUALIFICATIONS High School Diploma or G.E.D.
Intermediate computer skills
Customer service experience
PREFERRED QUALIFICATIONS Cash handling experience
Banner experience
Proficiency with Microsoft Excel
KNOWLEDGE, SKILLS AND ABILITIES Ability to learn and comprehend basic accounting principles. Ability to handle cash. Ability to work autonomously with minimal supervision. Effective decision-making and problem-solving skills. Ability to maintain confidentiality. Ability to balance competing priorities and juggle multiple assignments simultaneously. Ability to establish and maintain effective professional relationships with a diverse group of individuals, both internal and external.
Open Until Filled: Yes
Rate of Pay: $30,751.50 - $36,894.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Student Account Associate
    

Title: Coordinator of Adult Learners and Veterans Affairs
Institution:&nbsp;Volunteer State Community College
Job Summary:
The Coordinator of Adult Learners and Veterans Affairs (VA) assists the Manager with the primary responsibility being to offer education and support services to two special student populations: Adult Learners and Veterans &amp; Military-Affiliated Students. Coordinates and works as a liaison with college staff, outside agencies, and VSCC students who utilize the Tennessee Reconnect State Program, VA and Military Education Benefits, and federal funds for employment and training assistance provided by programs such as Workforce Innovation and Opportunity Act (WIOA) and Trade Adjustment Assistance (TAA) ensuring that all services comply with Federal and State regulations. Ensures the College’s policies and procedures align with the mandates of the Department of Veterans Affairs, Tennessee Higher Education Commission (THEC), Tennessee Board of Regents (TBR), Department of Defense, and Department of Labor and Workforce Development. Assists in developing and implementing programming designed to recruit and retain Adult Learner Students as they focus on reaching their educational, career, and personal goals. Promote initiatives that support Veteran Students in their transition from military to civilian life during their college career.
Job Duties:
Provide academic advising for Adult Learners, Veterans, and Military-Affiliated Students. Counsel and support Adult Learners, Veterans, and Military-Affiliated students regarding career, academic and personal matters that affect successful completion of desired degree/certificate programs. Manage and track Early Alerts for Adult Learners, Veterans, and Military-Affiliated Advisees. Serve as Tennessee Reconnect and Veterans Affairs Liaison for the office and the College. Serve as one of the primary School Certifying Officials for the U.S. Department of Veterans Affairs. Perform certification of benefits for Veterans and Military-Affiliated students in VA benefits certification system for accurate and timely payment of education benefits to both the students and the College while managing and accurately maintaining Veterans and Military-Affiliated student records in the VA benefits certification system. Complete annual training as mandated by the U.S. Department of Veterans Affairs to maintain the role as School Certifying Official for the College. Collect, prepare, and submit a compilation of information for the College’s annual catalog approval packet as mandated by THEC and the U.S. Department of Veterans Affairs. Work collaboratively with various offices on all Vol State campuses to establish best practices for assisting Adult Learners, Veterans, and Military-Affiliated students. Advise and serve as the contact person between students, faculty, and academic division deans for the Prior Learning Assessment credit for Adult Learners, Veterans, and Military-Affiliated Students. Serve as liaison with partnering agencies, third-party vendors, etc., and VSCC students who are in career programs supported by federal and state-funded programs. Collaborate and coordinate with case managers at partnering agencies for the sponsorship of participants/students to ensure timely and accurate submission of reports such as enrollment, class attendance, training costs, etc. Participate in the recruitment of Adult Learners through a variety of activities in coordination with staff in other offices from across the College. Assist in the coordination and leading of Information Sessions/Orientations, and other events to aid in the academic success and retention of Adult Learners, Veterans, and Military-Affiliated students. Develop and implement workshops, presentations, Veterans Day Events, etc. to educate and expand the campus community’s knowledge and understanding of the needs of Veterans and Military-Affiliated Students. Assist with social media, website, and other efforts to reach out to Adult Learners, Veterans, and Military-Affiliated students ensuring information is updated regularly. Support student membership and participation in the Returning Student and Vol State Veterans of America organizations. Manage and oversee Veteran Student Workers per the rules and regulations listed in the U.S. Department of Veterans Affairs School Certifying Official Handbook. Ability and willingness to travel locally in and around the Middle Tennessee area, as needed, to visit Vol State regional campuses, attend professional development activities, engage in student recruitment, and collaborate with outside agencies, organizations, etc. Ability to alternate and/or work extended hours when necessary to accommodate the needs of the Adult Learners, Veterans, and Military-Affiliated special student populations. Other duties as assigned.&nbsp;
Minimum Qualifications:
Bachelor’s Degree. Three years of related experience.
Preferred Qualifications:
Experience working with special student populations such as adult learners, international students, veteran, and military-affiliated students, etc. Academic advising experience. Experience working with State/Federal agencies and programs. Knowledge of Tennessee Reconnect Program and/or Tennessee Student Assistance Corporation (TSAC) or similar programs. Experience with Banner or similar Enterprise Resource Planning (ERP) system. Knowledge of and experience working with Enrollment Manager (VA Certification for Educational Benefits) System. 
Knowledge, Skills, and Abilities:
Exceptional customer relations and interpersonal skills. Strong case management skills. Capable of handling multiple projects simultaneously with emphasis on accuracy and details. Ability to communicate effectively and work cooperatively with a diverse faculty, staff, and student population. Experience working with Microsoft Office including Excel, PowerPoint, Word, Teams, SharePoint, etc. Training and leadership skills.
Pay Rate: $47,276 - $59,095 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.


      Coordinator of Adult Learners and Veterans Affairs
    

Title: Student Services Specialist I
POSITION SUMMARY This front desk position will be the first point of contact for new, continuing and prospective students. It is responsible for assessing student questions and determining the appropriate actions to take, as well as providing the information needed to enroll and be successful at Nashville State.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provides general information regarding admissions, financial aid, career services, and student records to prospective students, faculty, staff, and the general public in person, over Zoom/Teams, and via email. Provides student-centered services via various platforms while maintaining a professional and congenial demeanor. Processes student requests for enrollment services.
Assists students with using computer kiosks for admissions and financial aid services including helping with scheduling Welcome Center appointments and navigating MyNSCC. Schedules appointments, coordinates access and distributes documents to other departments across campus. Helps facilitate the resolution of student issues. Captures, reports and evaluates feedback for services provided in each student interaction. Collaborates in the evaluation of creative approaches to promote/advertise NSCC to prospective students.
REQUIRED QUALIFICATIONS High school diploma
Minimum two years’ customer service experience
Proficiency in basic computer software
Excellent oral communication skills
PREFERRED QUALIFICATIONS Associate’s degree or higher
Two years’ experience working in higher education
Multilingual, preferably in Spanish and/or Arabic
Experience with Banner
General knowledge of student services policies and procedures
KNOWLEDGE, SKILLS AND ABILITIES Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a diverse community.
Open Until Filled: Yes
Rate of Pay: $30,751.50 - $36,894 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.

121 Jobs in Gallatin, TN 37066, USA