field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

29-Oct-2024<h4>Senior Software Developer</h4>Harvard Medical School 67275BRPosition DescriptionThe Human BioMolecular Atlas Program (HuBMAP) is a consortium composed of diverse research teams funded by the National Institutes of Health. HuBMAP is committed to developing the next generation of molecular analysis technologies, computational tools, and to generate foundational tissue maps in order to accelerate the construction of an atlas of the human body for the understanding the relationship between tissue organization and function. HuBMAP values secure, open sharing, and collaboration with other consortia and the wider research community.&nbsp;With a comprehensive understanding of the software development tasks needed to accomplish the goals of HuBMAP, you will be involved in the supervision of junior developers and appropriately allocate your own and their resources to accomplish those goals. With input from the UI/UX team, you will implement complex user interfaces for the HuBMAP Data Portal. You will follow and extend the established testing and quality assurance process to maintain the high quality of our software products. You will participate in technical planning discussions with HuBMAP partners and lead technical meetings of our team. You will also participate in the hiring, onboarding, and training of new software developers.&nbsp;We value diversity, creativity, and initiative in a highly collaborative and interdisciplinary work environment. The HIDIVE Lab has an international reputation for creating high impact data visualization tools and we are driven to solve the most challenging design and engineering problems in biomedical data science. We would love to have you on our team! &nbsp;&nbsp;Typical Duties:<ul><li>Participate fully in software development life cycle</li><li>Research, design, and implement technical solutions to deliver business requirements</li><li>Identify opportunities to improve and simplify applications portfolio and implement related enhancements</li><li>Contribute to creation and maturing of software development best practices and new technologies</li><li>Draw on relationship and technical skills to act as technical liaison to internal and external clients and to mentor junior staff</li><li>Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct</li></ul>Basic Qualifications<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>Experience with state of the art software development practices including automated testing, CI/CD, object-oriented design, packaging, and documentation&nbsp;</li><li>Ability to produce high quality code in Python, JavaScript, React, and shell scripting languages&nbsp;</li><li>Working knowledge of CSS and React design patterns and libraries e.g. Webpack, MaterialUI, Styled Components, or Storybook&nbsp;</li><li>Working knowledge of automated testing approaches, ranging from granular unit tests to functional tests of entire applications, and ability to guide other developers in their application&nbsp;</li><li>Hands on experience with GitHub or other collaborative version control systems&nbsp;</li><li>Familiarity with search engines (e.g., Lucene/Elasticsearch), workflow languages (e.g., CWL), containerization (e.g., Docker), and data validation languages (regular expressions/JSON schema) is desirable&nbsp;</li><li>Experience with data visualization, data portals, or software development in support of academic research is preferred&nbsp;</li><li>Understanding of basics of molecular biology and biomedical research is helpful but not required&nbsp;</li><li>Motivation for mentoring junior team members, interns and trainees and collaborating with peers across multiple sites</li></ul>Additional InformationThis is a one-year term position from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position.&nbsp; The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e)Work Format DetailsThis position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI0758P Applications Professional IV Work FormatRemote Sub-Unit------------ Salary Grade058DepartmentBiomedical InformaticsUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DK1

Harvard University FAS Human Resources

Senior Software Developer

29-Oct-2024<h4>Business Intelligence Developer</h4>Harvard Medical School 67266BRPosition DescriptionThe Data Architecture (DA) team at Harvard Medical School is dedicated to enhancing data-driven decision-making through the development of the Delphi data warehouse, which integrates Administrative and Education data from over 50 sources. As a vital member of this team, the Business Intelligence Developer will serve as a consultant for departments across the medical school, ensuring they are able to effectively leverage Delphi data for operational and reporting needs. This role is pivotal in providing insightful, actionable data visualizations and reports that facilitate data-informed decisions at all levels of the organization.&nbsp;&nbsp; Core Duties:Tableau Development<ul><li>Design, create, and maintain interactive Tableau dashboards for school-wide reporting.</li><li>Collaborate with smaller departments without their own Tableau developers to deliver customized reporting solutions.</li><li>Develop robust Tableau Data sources for larger departments, enabling their Tableau developers to create and manage their own dashboards effectively.</li></ul> Business Analysis and Requirements Gathering<ul><li>Actively engage with stakeholders across the school, from administrative staff to senior leadership, to understand their data requirements and reporting needs.</li><li>Gather and document detailed business requirements for reporting and dashboard solutions, translating them into actionable development plans.</li><li>Collaborate with stakeholders to create tailored reporting and dashboard solutions that address specific business questions and objectives.</li></ul> Data Analysis<ul><li>Conduct in-depth data analysis to identify trends, patterns, and insights that drive decision-making.</li><li>Collaborate with internal teams and stakeholders to ensure data integrity and quality for all BI reporting and analytics.</li></ul> Tableau Administration<ul><li>Administer and manage Tableau Servers, including cloud services and software, ensuring optimal performance, security, and accessibility for users.</li><li>Monitor and troubleshoot Tableau Server issues, implementing updates and patches as necessary.</li> &nbsp;</ul>Mentorship and Training<ul><li>Mentor new Tableau users, providing training sessions and resources to enhance their proficiency in utilizing Tableau for data analysis and visualization.</li><li>Foster a culture of data literacy within the organization by offering ongoing support and guidance.</li></ul> Continuous Improvement<ul><li>Stay updated on the latest developments in business intelligence tools and technologies, integrating new practices and features into current workflows.</li><li>Identify opportunities for process improvements and efficiencies within the existing BI infrastructure.</li></ul>Basic Qualifications<ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>Experience in a stakeholder-facing Business Analyst role, with a strong focus on data visualization and reporting.</li><li>Proficient in SQL and Tableau; Candidates may be asked to show a portfolio of previous dashboard and reporting projects.</li><li>Strong analytical skills and ability to translate complex data into clear, actionable insights.</li><li>Excellent communication skills, with the ability to work collaboratively across various levels of the organization.</li><li>A proactive learner with a desire to expand skills by learning new technologies and best practices.</li><li>Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor.</li></ul>Certificates and Licenses<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul>Additional InformationThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI0858P IT Business Analysis Prfss IV Work FormatRemote Sub-Unit------------ Salary Grade058DepartmentIT-Data ArchitectureUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DK1

Business Intelligence Developer

29-Oct-2024<h4>Staff Writer/Communications Officer</h4>University Administration 67270BRJob SummaryThe Staff Writer/Communications Officer captures the important stories of the University community through reporting for Harvard’s channels, including but not limited to the daily newsletter of the Harvard Gazette, which covers Harvard innovation and discovery in teaching, learning, and research&nbsp;for an audience of 350,000. This role will have an immediate focus on covering and communicating initiatives and events connected to institutional goals, including but not limited to work originating in the president’s office. The ability to conduct high-level interviews and to seamlessly collect and incorporate feedback is essential. Working as part of Harvard Public Affairs and Communications (HPAC), the Staff Writer collaborates as a member of a team of reporters who produce profiles, features, event coverage and other stories for both external and internal audiences, with a growing emphasis on multimedia storytelling. A successful Staff Writer will be intellectually curious and possess the ability to produce engaging and relevant stories under tight deadlines in a creative, collaborative, fast-paced, environment.Position Description<ul><li>Work with colleagues at HPAC, alumni affairs, and across the University to conduct research and interviews for articles and Q&amp;As focused on institutional priorities, including presidential initiatives.</li><li>Write and research on a variety of topics including but not limited to discoveries in science and medicine, research findings from multiple disciplines, faculty and student achievements, and all aspects of campus life that advance the mission of the University.</li><li>Write stories based on live events, executing on deadline to capture the essential story for the Harvard audience </li><li>&nbsp;Help develop multimedia packages for Harvard websites and channels, including through audio and video interviews.</li><li>Manage multiple assignments and projects with various timelines while being flexible in working with deadlines and schedules.</li><li>Collaborate and interact with individuals across the university to ensure that all materials are produced with both internal and external audiences in mind.</li><li>Stay abreast of current events and have the capability to translate U.S. and global news into Harvard-related stories.</li></ul>Basic QualificationsBA/BS from accredited institution. Four or more years of news writing and/or content creation background with magazine and/or daily journalism experience. Experience interviewing senior-level subjects May be asked to share on-call duties or assist the news clips rotation service; travel on behalf of the university may be required. Additional Qualifications and Skills<ul><li>Strong storytelling and writing skills and relentless in pursuit of newsworthiness</li><li>Skilled in both short- and long-form writing</li><li>Interest in and understanding of graphical storytelling and data visualization</li><li>Video and audio experience preferred</li><li>Strong interpersonal skills and proven ability to work across diverse groups of stakeholders. </li><li>Sense of ownership in administrating timely, interesting, and accurate content.</li><li>Demonstrate initiative; problem solving, and scrupulous attention to detail.</li><li>Proven organizational skills and exceptional attention to detail.</li><li>Excellent interpersonal skills and a demonstrated record working both independently and as a team member.</li><li>Able to think critically about writing “voice” to relate to a target audience.</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include:<ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li>Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li>Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li>Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionCommunications Department Office LocationUSA - MA - Cambridge Job CodeCM0057 Writer III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentHPACUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-EP1

Staff Writer/Communications Officer

29-Oct-2024<h4>Visual/Data Journalist</h4>University Administration 67269BRJob SummaryHarvard Public Affairs and Communications is looking for a Visual/Data Journalist to help capture and tell stories of innovation and discovery for Harvard’s channels, including but not limited to the daily newsletter of the Harvard Gazette, which covers Harvard’s teaching, learning, and research&nbsp;for an audience of 350,000. This position will focus on producing research-, data-, and/or numbers-driven stories, developing charts and graphics that enhance HPAC’s storytelling, and using visuals to unpack research and explain complex topics in accessible ways. The Visual/Data Journalist will collaborate closely with editors, designers and other stakeholders to create&nbsp;impactful, visual, and explanatory content. A successful Visual/Data Journalist will be intellectually curious and possess the ability to produce engaging and relevant stories in a creative, collaborative, fast-paced, environment.Position Description<ul><li>Research and write on a variety of topics with a particular emphasis on (but not limited to) discoveries in science, health and medicine as well as research findings from multiple disciplines; create compelling data-driven stories that explain, clarify and contextualize </li><li>Serve as a champion and leader of visually-driven storytelling, driving ideas and conceptualizing packages; partner with other teams, including digital and creative, to execute those concepts</li><li>Build relationships with researchers and staff across the university in order to cultivate best-in-class research-driven storytelling that sets Harvard apart</li><li>Balance quick-turn data-driven stories with longer-term, in-depth reported projects</li><li>Stay abreast of current events and have the capability to translate Harvard-related discoveries into widely resonant stories</li></ul>Basic Qualifications<ul><li>Four or more years of relevant news writing and/or content creation experience</li><li>Demonstrated expertise in producing visual journalism,&nbsp;including charts, graphics, and other data-driven content; basic data visualization competency</li><li>Comfortable working collaboratively and leading projects that involve multiple stakeholders.</li><li>Experience creating content using Wordpress or similar CMS</li><li>BA/BS from accredited institution</li></ul>Additional Qualifications and Skills<ul><li>Strong storytelling skill and keen sense of newsworthiness</li><li>Skilled in both short- and long-form writing</li><li>Experience with tools like Data Wrapper, Tableau, Flourish, or equivalent; some front-end development experience is ideal</li><li>Video and audio experience preferred</li><li>Strong interpersonal skills and proven ability to work across diverse groups of stakeholders </li><li>Sense of ownership in administrating timely, interesting, and accurate content</li><li>Demonstrate initiative; problem solving, and scrupulous attention to detail</li><li>Proven organizational skills and exceptional attention to detail</li><li>Excellent interpersonal skills and a demonstrated record working both independently and as a team member</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include:<ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li>Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li>Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li>Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionCommunications Department Office LocationUSA - MA - Cambridge Job CodeCM0057 Writer III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentHPACUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-EP1

Visual/Data Journalist

29-Oct-2024<h4>Infrastructure Operations Service Queue Manager</h4>Harvard Medical School 67267BRPosition DescriptionSummary: The Infrastructure Operations Service Queue Manager is responsible for leading the prioritization and compliant handling of infrastructure service request tickets. The primary objective of this role is to ensure prompt and effective responses to end users while managing and improving infrastructure service-related queuing activities. This role actively contributes to the creation and upkeep of technical documentation and user-facing knowledge base articles while actively evaluating and optimizing service queue performance. In addition this role will also conduct independent reviews and analysis of ticket data to identifying trends, and implement continuous improvement measures. Core Duties: <ul><li>Continually monitor and prioritize the customer service request ticket queue, ensuring timely and appropriate responses to end users.</li><li>Work at an expert level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment.</li><li>Serve as tier 3 (engineering-level) triage for highly technical problems.</li><li>Actively contribute to the creation and maintenance of technical documentation for the organization's IT infrastructure.</li><li>Develop and maintain user-facing knowledge base articles to assist end users in troubleshooting and resolving common technical issues.</li><li>Foster and manage internal/external stakeholder relationships.</li><li>Identify and promote internal and external process changes; Contribute to the establishment of guidelines, procedures, standards and recommendations for process improvements.</li><li>Implement quality standards, ensure and execute compliance on every stage of solution implementation.</li><li>Participate in long-term strategic planning and roadmapping to improve operational effectiveness and efficiency with the office of the CTO.</li><li>Implement and maintain metrics to assess service queue performance, providing regular reports to leadership to highlight progress, response times, issue resolution, and overall effectiveness.</li><li>Responsible for business transition management to ensure that systems are understood by users; ensure that transitioned services deliver the value users expect.</li><li>Utilize data to identify areas in need of improvement and to measure the progress of improvement initiatives; Analyze trends, suggest automation and efficiency improvements, and present recommendations to Infrastructure leadership.</li><li>Collaborate with IT Support and queue managers across the HMS IT organization to coordinate efficient handoffs of tickets and requests between IT groups.</li><li>Work with the service management team to create and refine processes and dashboards that increase the efficiency of infrastructure teams.</li><li>Participate in long-term strategic planning and roadmapping to improve operational effectiveness and efficiency within Infrastructure and the broader office of the CTO.</li><li>Abide by and follow the Harvard University IT technical standards, policies, and Code of Conduct. Additional Duties:</li><li>Provide expert advisement about the HMS technical documentation and make recommendations for future topics</li><li>Collect, organize, integrate, analyze, and leverage information about the HMS customer service request ticket queue</li><li>Provide consistent, daily updates to systems and team members to define needs and maintain progress</li></ul>Basic Qualifications<ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>Additional Qualifications and Skills: Bachelor's Degree preferred</li><li>Knowledge of information technology applications, processes, software, and equipment.</li><li>Demonstrated ability to write clear, concise technical documentation.</li><li>Strong communication and interpersonal skills, with a service mindset approach.</li><li>Ability to work effectively and collaboratively in a remote work environment. Certificates and Licenses:</li><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.</li></ul>Additional InformationThis position may require occasional work outside of normal business hours. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI1757P IT Service Management Prof III Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentIT-InfrastructureUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DK1

Infrastructure Operations Service Queue Manager

29-Oct-2024<h4>Cook, General ( Floater)</h4>Campus Services 67200BRPosition Description<ul><li>Prepares and cooks menu items according to proper preparation methods in small batches or otherwise required by business needs.&nbsp;</li><li>Reads and follows standardized recipes. Delegates production of menu items to culinary team in respectful manner.&nbsp;</li><li>Tastes and evaluates all food before service to ensure food quality standards are met, consults manager with any concerns.&nbsp;</li><li>Assists Culinary Team in the preparation and presentation of catered functions, may take the lead on events, while working under the guidelines of Second Cook and/or the Manager-in-Charge&nbsp;</li><li>Ensures kitchen is properly stocked with items needed for meals. May need to provide written requisitions or provide direction to Storekeeper.&nbsp;</li><li>Instructs kitchen personnel in proper usage of all standard kitchen equipment.&nbsp;</li><li>Where appropriate, assists with on-the-job training for Assistant Cook, Short Order Cook, Grill Cook and Kitchenperson/Chef’s Helper.&nbsp;</li><li>Fries, grills, sautés, roasts, bakes, braises and steams food products as directed.&nbsp;</li><li>Heats soups, sauces and prepared products ensuring product has reached appropriate temperature before serving.&nbsp;</li><li>Carves or slices meat for service both in back-of-house setting and at carving stations in front-ofhouse setting when necessary.&nbsp;</li><li>Demonstrates a “Clean as you go” philosophy maintaining sanitary and organized work space and equipment&nbsp;</li><li>Leaves work station clean and re-stocked.Recycles products per policy and procedure.&nbsp;</li><li>Accurately records portion amount of food used during meals on service records.&nbsp;</li><li>Cools, refrigerates, labels and properly stores food according to HACCP procedures.&nbsp;</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs person in charge when corrective action is needed.&nbsp;</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;</li></ul>Environmental Health and Safety regulations.&nbsp;<ul><li>Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests&nbsp;</li><li>Complies with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”.&nbsp;</li><li>Represents HUDS to students, faculty, staff and guests in a positive and professional manner.&nbsp;</li><li>Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation.&nbsp;</li><li>Attends all trainings as assigned.&nbsp;</li><li>Maintains current certifications as required.&nbsp;</li><li>Performs other duties as assigned&nbsp;</li></ul>Basic Qualifications<ul><li>High School Diploma or equivalent.&nbsp;</li><li>Must have proficiency with the English language (speaking, reading and writing) •&nbsp; &nbsp; Minimum four years of related food preparation experience in hospitality industry.</li><li>Some related supervisory experience.</li><li>Experience working with large volume cook-chill process and commissary production. (CSG)&nbsp;</li><li>Experience working in a high-end off-site catering environment.&nbsp; (Catering)&nbsp;</li><li>Must have culinary ability to execute recipes with the technical understanding of all cooking methods and ensure culinary team is also executing recipes accurately. Must have knife skills necessary to perform the job.&nbsp;</li><li>Must be able to follow directions.&nbsp;</li><li>Must be neat in appearance and comply with proper dress code as designated by HUDS.&nbsp;</li><li>Must have proficiency with kitchen tools and equipment without restrictions.&nbsp;</li><li>Must have basic math skills and ability to analyze digital and analog thermometers, scales, and other measuring devices.&nbsp;</li><li>Must be able to work independently and as part of a team.&nbsp;</li><li>Must have strong multi-tasking skills.&nbsp;</li><li>Must have excellent communication skills.&nbsp;</li><li>Must be able to work cooperatively and respectfully with a diverse set of staff, management and guests.&nbsp;</li><li>Must be able to work in a fast-paced diverse environment&nbsp;</li><li>Must be customer service oriented.&nbsp;</li></ul>Additional Qualifications and Skills<ul><li>Culinary Arts degree preferred.&nbsp;</li><li>ServSafe certification required within one year of employment.&nbsp;</li><li>Previous experience working in a University environment preferred.&nbsp;</li></ul>Physical Requirements<ul><li>Must be able to routinely lift 50 lbs. without restrictions</li><li>Continuous:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; standing, manual dexterity, reaching, walking, lifting, handling&nbsp;</li><li>Frequent:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; push/pull, bending&nbsp;</li><li>Occasional:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; climbing, squatting, sitting&nbsp;</li></ul>Additional InformationEmergency Status Designation:&nbsp; Essential&nbsp;Note:&nbsp;This job description may vary, or change based on the needs of the business.&nbsp; &nbsp;The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionHospitality &amp; Dining Services Department Office LocationUSA - MA - Cambridge Job Code230010 Cook, General Work FormatOn-Site Sub-UnitDining Services Salary Grade000DepartmentDining Services/ HUDS Residential DiningUnion21 - Hotel, Rest Emp Int Loc 26 Hourly Rate and/or Rate Range28.22 - 30.23Time StatusFull-time Pre-Employment ScreeningCriminal, Drug Testing, Employment, IdentityScheduleSunday - Saturday Flexible Schedule 5 days a week/ 8 hours per day This is an academic year positionCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SP1

Cook, General ( Floater)

29-Oct-2024<h4>Cook, General (Floater)</h4>Campus Services 67199BRPosition Description<ul><li>Prepares and cooks menu items according to proper preparation methods in small batches or otherwise required by business needs.&nbsp;</li><li>Reads and follows standardized recipes. Delegates production of menu items to culinary team in respectful manner.&nbsp;</li><li>Tastes and evaluates all food before service to ensure food quality standards are met, consults manager with any concerns.&nbsp;</li><li>Assists Culinary Team in the preparation and presentation of catered functions, may take the lead on events, while working under the guidelines of Second Cook and/or the Manager-in-Charge&nbsp;</li><li>Ensures kitchen is properly stocked with items needed for meals. May need to provide written requisitions or provide direction to Storekeeper.&nbsp;</li><li>Instructs kitchen personnel in proper usage of all standard kitchen equipment.&nbsp;</li><li>Where appropriate, assists with on-the-job training for Assistant Cook, Short Order Cook, Grill Cook and Kitchenperson/Chef’s Helper.&nbsp;</li><li>Fries, grills, sautés, roasts, bakes, braises and steams food products as directed.&nbsp;</li><li>Heats soups, sauces and prepared products ensuring product has reached appropriate temperature before serving.&nbsp;</li><li>Carves or slices meat for service both in back-of-house setting and at carving stations in front-ofhouse setting when necessary.&nbsp;</li><li>Demonstrates a “Clean as you go” philosophy maintaining sanitary and organized work space and equipment&nbsp;</li><li>Leaves work station clean and re-stocked.Recycles products per policy and procedure.&nbsp;</li><li>Accurately records portion amount of food used during meals on service records.&nbsp;</li><li>Cools, refrigerates, labels and properly stores food according to HACCP procedures.&nbsp;</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs person in charge when corrective action is needed.&nbsp;</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;</li></ul>Environmental Health and Safety regulations.&nbsp;<ul><li>Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests&nbsp;</li><li>Complies with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”.&nbsp;</li><li>Represents HUDS to students, faculty, staff and guests in a positive and professional manner.&nbsp;</li><li>Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation.&nbsp;</li><li>Attends all trainings as assigned.&nbsp;</li><li>Maintains current certifications as required.&nbsp;</li><li>Performs other duties as assigned&nbsp;</li></ul>Basic Qualifications<ul><li>High School Diploma or equivalent.&nbsp;</li><li>Must have proficiency with the English language (speaking, reading and writing) •&nbsp; &nbsp; Minimum four years of related food preparation experience in hospitality industry.</li><li>Some related supervisory experience.</li><li>Experience working with large volume cook-chill process and commissary production. (CSG)&nbsp;</li><li>Experience working in a high-end off-site catering environment.&nbsp; (Catering)&nbsp;</li><li>Must have culinary ability to execute recipes with the technical understanding of all cooking methods and ensure culinary team is also executing recipes accurately. Must have knife skills necessary to perform the job.&nbsp;</li><li>Must be able to follow directions.&nbsp;</li><li>Must be neat in appearance and comply with proper dress code as designated by HUDS.&nbsp;</li><li>Must have proficiency with kitchen tools and equipment without restrictions.&nbsp;</li><li>Must have basic math skills and ability to analyze digital and analog thermometers, scales, and other measuring devices.&nbsp;</li><li>Must be able to work independently and as part of a team.&nbsp;</li><li>Must have strong multi-tasking skills.&nbsp;</li><li>Must have excellent communication skills.&nbsp;</li><li>Must be able to work cooperatively and respectfully with a diverse set of staff, management and guests.&nbsp;</li><li>Must be able to work in a fast-paced diverse environment&nbsp;</li><li>Must be customer service oriented.&nbsp;</li></ul>Additional Qualifications and Skills<ul><li>Culinary Arts degree preferred.&nbsp;</li><li>ServSafe certification required within one year of employment.&nbsp;</li><li>Previous experience working in a University environment preferred.&nbsp;</li></ul>Physical Requirements<ul><li>Must be able to routinely lift 50 lbs. without restrictions</li><li>Continuous:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; standing, manual dexterity, reaching, walking, lifting, handling&nbsp;</li><li>Frequent:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; push/pull, bending&nbsp;</li><li>Occasional:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; climbing, squatting, sitting&nbsp;</li></ul>Additional InformationEmergency Status Designation:&nbsp; Essential&nbsp;Note:&nbsp;This job description may vary, or change based on the needs of the business.&nbsp; &nbsp;The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionHospitality &amp; Dining Services Department Office LocationUSA - MA - Cambridge Job Code230010 Cook, General Work FormatOn-Site Sub-UnitDining Services Salary Grade000DepartmentDining Services/ HUDS Residential DiningUnion21 - Hotel, Rest Emp Int Loc 26 Hourly Rate and/or Rate Range28.22 - 30.23Time StatusFull-time Pre-Employment ScreeningCriminal, Drug Testing, Employment, IdentityScheduleSunday - Saturday Flexible Schedule 5 days a week / 8 hours per day This is an Academic Year positionCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SP1

Cook, General (Floater)

29-Oct-2024<h4>Cook, General (Floater)</h4>Campus Services 67198BRPosition Description<ul><li>Prepares and cooks menu items according to proper preparation methods in small batches or otherwise required by business needs.&nbsp;</li><li>Reads and follows standardized recipes. Delegates production of menu items to culinary team in respectful manner.&nbsp;</li><li>Tastes and evaluates all food before service to ensure food quality standards are met, consults manager with any concerns.&nbsp;</li><li>Assists Culinary Team in the preparation and presentation of catered functions, may take the lead on events, while working under the guidelines of Second Cook and/or the Manager-in-Charge&nbsp;</li><li>Ensures kitchen is properly stocked with items needed for meals. May need to provide written requisitions or provide direction to Storekeeper.&nbsp;</li><li>Instructs kitchen personnel in proper usage of all standard kitchen equipment.&nbsp;</li><li>Where appropriate, assists with on-the-job training for Assistant Cook, Short Order Cook, Grill Cook and Kitchenperson/Chef’s Helper.&nbsp;</li><li>Fries, grills, sautés, roasts, bakes, braises and steams food products as directed.&nbsp;</li><li>Heats soups, sauces and prepared products ensuring product has reached appropriate temperature before serving.&nbsp;</li><li>Carves or slices meat for service both in back-of-house setting and at carving stations in front-ofhouse setting when necessary.&nbsp;</li><li>Demonstrates a “Clean as you go” philosophy maintaining sanitary and organized work space and equipment&nbsp;</li><li>Leaves work station clean and re-stocked.Recycles products per policy and procedure.&nbsp;</li><li>Accurately records portion amount of food used during meals on service records.&nbsp;</li><li>Cools, refrigerates, labels and properly stores food according to HACCP procedures.&nbsp;</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs person in charge when corrective action is needed.&nbsp;</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;</li></ul>Environmental Health and Safety regulations.&nbsp;<ul><li>Communicates effectively and works cooperatively and respectfully with a diverse set of staff, management team and guests&nbsp;</li><li>Complies with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”.&nbsp;</li><li>Represents HUDS to students, faculty, staff and guests in a positive and professional manner.&nbsp;</li><li>Works to meet the mission and core values of Harvard University Dining Services with enthusiasm and a spirit of cooperation.&nbsp;</li><li>Attends all trainings as assigned.&nbsp;</li><li>Maintains current certifications as required.&nbsp;</li><li>Performs other duties as assigned&nbsp;</li></ul>Basic Qualifications<ul><li>High School Diploma or equivalent.&nbsp;</li><li>Must have proficiency with the English language (speaking, reading and writing) •&nbsp; &nbsp; Minimum four years of related food preparation experience in hospitality industry.</li><li>Some related supervisory experience.</li><li>Experience working with large volume cook-chill process and commissary production. (CSG)&nbsp;</li><li>Experience working in a high-end off-site catering environment.&nbsp; (Catering)&nbsp;</li><li>Must have culinary ability to execute recipes with the technical understanding of all cooking methods and ensure culinary team is also executing recipes accurately. Must have knife skills necessary to perform the job.&nbsp;</li><li>Must be able to follow directions.&nbsp;</li><li>Must be neat in appearance and comply with proper dress code as designated by HUDS.&nbsp;</li><li>Must have proficiency with kitchen tools and equipment without restrictions.&nbsp;</li><li>Must have basic math skills and ability to analyze digital and analog thermometers, scales, and other measuring devices.&nbsp;</li><li>Must be able to work independently and as part of a team.&nbsp;</li><li>Must have strong multi-tasking skills.&nbsp;</li><li>Must have excellent communication skills.&nbsp;</li><li>Must be able to work cooperatively and respectfully with a diverse set of staff, management and guests.&nbsp;</li><li>Must be able to work in a fast-paced diverse environment&nbsp;</li><li>Must be customer service oriented.&nbsp;</li></ul>Additional Qualifications and Skills<ul><li>Culinary Arts degree preferred.&nbsp;</li><li>ServSafe certification required within one year of employment.&nbsp;</li><li>Previous experience working in a University environment preferred.&nbsp;</li></ul>Physical Requirements<ul><li>Must be able to routinely lift 50 lbs. without restrictions</li><li>Continuous:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; standing, manual dexterity, reaching, walking, lifting, handling&nbsp;</li><li>Frequent:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; push/pull, bending&nbsp;</li></ul>Occasional:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; climbing, squatting, sitting&nbsp;Additional InformationEmergency Status Designation:&nbsp; Essential&nbsp;Note:&nbsp;This job description may vary, or change based on the needs of the business.&nbsp; &nbsp;The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionHospitality &amp; Dining Services Department Office LocationUSA - MA - Cambridge Job Code230010 Cook, General Work FormatOn-Site Sub-UnitDining Services Salary Grade000DepartmentDining Services/ HUDS Residential DiningUnion21 - Hotel, Rest Emp Int Loc 26 Hourly Rate and/or Rate Range28.22 - 30.23Time StatusFull-time Pre-Employment ScreeningCriminal, Drug Testing, Employment, IdentityScheduleSunday - Saturday Flexible Schedule 5 days per week / 8 hours per day. This is an academic year positionCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SP1

29-Oct-2024<h4>Cook, Assistant</h4>Campus Services 67183BRPosition Description<ul><li>Prepares and cooks menu items according to proper preparation methods in small batches and/or as&nbsp;required by&nbsp;business&nbsp;needs.</li><li>Tastes&nbsp;and&nbsp;evaluates all&nbsp;food before&nbsp;service&nbsp;to ensure&nbsp;food quality&nbsp;standards are&nbsp;met,&nbsp;consults&nbsp;manager&nbsp;with any&nbsp;concerns.</li><li>Reads&nbsp;and&nbsp;follows&nbsp;standardized&nbsp;recipes.</li><li>Fries,&nbsp;grills,&nbsp;sautés,&nbsp;roasts,&nbsp;bakes,&nbsp;braises&nbsp;and&nbsp;steams&nbsp;food&nbsp;products&nbsp;as&nbsp;needed.</li><li>Heats soups, sauces and prepared products ensuring product has reached appropriate temperature&nbsp;before&nbsp;serving.</li><li>Carves or slices meat for service both in back-of-house setting and at carving stations in front-of-&nbsp;house&nbsp;setting&nbsp;when necessary.</li><li>Assists&nbsp;in&nbsp;the&nbsp;preparation and&nbsp;presentation&nbsp;of&nbsp;catered&nbsp;functions.</li><li>Cools,&nbsp;refrigerates,&nbsp;labels&nbsp;and&nbsp;properly&nbsp;stores&nbsp;food according&nbsp;to&nbsp;HACCP&nbsp;procedures.</li><li>Knowledgeable&nbsp;in&nbsp;use&nbsp;of&nbsp;all standard&nbsp;kitchen&nbsp;equipment.</li><li>Demonstrates a “Clean as you go” philosophy maintaining sanitary and organized work space and&nbsp;equipment.</li><li>Leaves&nbsp;work&nbsp;station&nbsp;clean&nbsp;and&nbsp;re-stocked.</li><li>Accurately&nbsp;records&nbsp;portion&nbsp;amount of food&nbsp;used during&nbsp;meals&nbsp;on&nbsp;service&nbsp;records.</li><li>Accurately&nbsp;measures&nbsp;food&nbsp;temperatures.</li><li>Recycles&nbsp;products&nbsp;per&nbsp;policy&nbsp;and&nbsp;procedure.</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs&nbsp;person&nbsp;in&nbsp;charge when corrective action&nbsp;is needed.</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;Environmental Health and&nbsp;Safety&nbsp;regulations.</li><li>Complies&nbsp;with&nbsp;State&nbsp;of&nbsp;Massachusetts&nbsp;and&nbsp;Dining&nbsp;Services’&nbsp;“Food&nbsp;Employee&nbsp;Illness&nbsp;Policy”.</li><li>Communicates&nbsp;effectively&nbsp;and&nbsp;works&nbsp;cooperatively&nbsp;and&nbsp;respectfully&nbsp;with&nbsp;a diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management team&nbsp;and guests</li><li>Represents&nbsp;HUDS&nbsp;to&nbsp;students,&nbsp;faculty,&nbsp;staff and&nbsp;guests&nbsp;in&nbsp;a&nbsp;positive&nbsp;and&nbsp;professional&nbsp;manner.</li><li>Works to meet the mission and core values of Harvard University Dining Services with enthusiasm&nbsp;and&nbsp;a spirit&nbsp;of&nbsp;cooperation.</li><li>Attends&nbsp;trainings&nbsp;as&nbsp;assigned.</li><li>Maintains&nbsp;current&nbsp;certifications&nbsp;as&nbsp;required.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;as&nbsp;assigned.</li></ul>Basic Qualifications<ul><li>High&nbsp;School&nbsp;Diploma&nbsp;or&nbsp;equivalent</li><li>Must&nbsp;have&nbsp;proficiency&nbsp;with&nbsp;the&nbsp;English&nbsp;language&nbsp;(speaking,&nbsp;reading&nbsp;and&nbsp;writing).</li><li>Minimum&nbsp;three&nbsp;years&nbsp;of&nbsp;relevant food&nbsp;preparation&nbsp;experience&nbsp;in&nbsp;hospitality&nbsp;industry.</li><li>Must have&nbsp;culinary&nbsp;ability&nbsp;to&nbsp;execute&nbsp;recipes&nbsp;with&nbsp;the&nbsp;technical understanding&nbsp;of&nbsp;all cooking&nbsp;methods.</li><li>Must have basic math skills and ability to analyze digital and analog thermometers, scales, and other&nbsp;measuring&nbsp;devices.</li></ul>&nbsp;<ul><li>Must&nbsp;have&nbsp;proficiency&nbsp;with&nbsp;kitchen&nbsp;tools&nbsp;and&nbsp;equipment without restrictions</li><li>Must&nbsp;have&nbsp;relevant&nbsp;knife&nbsp;skills.</li><li>Must be able&nbsp;to&nbsp;follow&nbsp;directions.</li><li>Must be&nbsp;neat&nbsp;in&nbsp;appearance&nbsp;and comply&nbsp;with&nbsp;proper&nbsp;dress&nbsp;code&nbsp;as designated&nbsp;by&nbsp;HUDS.</li><li>Must be able&nbsp;to&nbsp;work&nbsp;independently&nbsp;and&nbsp;as part&nbsp;of a&nbsp;team.</li><li>Must have&nbsp;strong&nbsp;multi-tasking&nbsp;skills.</li><li>Must&nbsp;have&nbsp;excellent&nbsp;communication&nbsp;skills.</li><li>Must be able to work cooperatively and respectfully with a diverse set of staff, management and&nbsp;guests.</li><li>Must be&nbsp;able&nbsp;to&nbsp;work&nbsp;in a&nbsp;fast-paced diverse&nbsp;environment.</li></ul>Must&nbsp;be&nbsp;customer&nbsp;service&nbsp;oriented.Additional Qualifications and Skills<ul><li>ServSafe&nbsp;certification&nbsp;within&nbsp;first&nbsp;year&nbsp;of&nbsp;employment.</li><li>Previous&nbsp;experience&nbsp;in&nbsp;a&nbsp;University&nbsp;environment preferred.</li></ul>Physical Requirements<ul><li>Must be&nbsp;able&nbsp;to&nbsp;routinely&nbsp;lift 50&nbsp;lbs.&nbsp;without&nbsp;restrictions</li><li>Continuous:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; standing,&nbsp;manual&nbsp;dexterity,&nbsp;reaching,&nbsp;walking,&nbsp;lifting,&nbsp;handling</li><li>Frequent:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; push/pull, bending</li><li>Occasional:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; climbing,&nbsp;squatting,&nbsp;sitting</li></ul>Additional InformationEmergencyStatusDesignation:EssentialNote:&nbsp;This&nbsp;job&nbsp;description&nbsp;may vary&nbsp;or&nbsp;change based&nbsp;on the&nbsp;needs of&nbsp;the business.The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionHospitality &amp; Dining Services Department Office LocationUSA - MA - Cambridge Job Code230008 Cook, Assistant Work FormatOn-Site Sub-UnitDining Services Salary Grade000DepartmentDining Services/Leverett HouseUnion21 - Hotel, Rest Emp Int Loc 26 Hourly Rate and/or Rate Range27.24 - 28.98Time StatusPart-time Pre-Employment ScreeningCriminal, Drug Testing, Employment, IdentityScheduleSunday - Wednesday 10:45am - 7:45pmCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SP1

Cook, Assistant

29-Oct-2024<h4>Museum Attendant II</h4>Harvard Art Museums 67278BRJob SummarySummary: &nbsp;Serves as a front-line provider of customer service and museum information to the Harvard community and the visiting public. &nbsp;Provides support for all Museum Security operations including the monitoring of all museum spaces to ensure safe and reliable access and egress as well as the enforcement of Museum Rules and Regulations. &nbsp;Provides support to the Security Management team. May assume other team support responsibilities under the instructions of a Security Manager. &nbsp; We are hiring 3 Museum Attendant II positions with 3 different schedules (see below): Schedules:&nbsp;<ul><li>Monday, Tuesday, Wednesday, Thursday, and Friday, with Saturday and Sunday off from 9 am - 5 pm</li><li>Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday off 8 am - 4 pm</li><li>Sunday, Wednesday, Thursday, Friday, and Saturday with Monday and Tuesday off 9 am - 5 pm</li></ul>Position DescriptionGeneral Duties and Responsibilities:<ul><li>Under the direction of the Security Manager, provides protection of the visitors, staff and collections of the Harvard Art Museums.</li><li>Patrols the galleries and responds to object alarms.</li><li>Maintains surveillance of the visiting public in order to avoid damage, either intentional or accidental, to the objects within the collection and on display. Observes and reports any suspicious behavior or activities.</li><li>Provides services to visitors and colleagues; e.g. answers questions, gives directions, refers to other sources of information (i.e. Visitor Services) when appropriate. Engages with visitors and students to ensure a welcoming environment</li><li>Keeps informed of all museum programming and events in order to better answer visitor questions.</li><li>Seeks to minimize or contain conflict and engages Security Manager when needed and as instructed.</li><li>Enforces policies related to conduct of museum visitors, as directed.</li><li>Controls and monitors access and egress points of the building.</li><li>Performs the duties of escort into restricted areas of the Harvard Art Museums as directed.</li><li>Acts in a calm and decisive manner in assisting in the evacuation of the public and staff from the building during fire alarms or other emergencies.</li><li>Completes incident reports as necessary and submits such report to the Security Manager.</li><li>Performs daily inspections of galleries, “back of the house” spaces and reports on safety issues, security issues and physical condition of the museums facilities and equipment.</li><li>Works closely with other Harvard Art Museums services and staff members to ensure the effective coordination of service efforts through the use of radio and other modes of communication. Acts as a highly visible representative of the Harvard Art Museum security staff.</li><li>Presents a clean, neat and professional image in accordance with established uniform and appearance standards.</li><li>Maintains a constructive and positive demeanor. Engages with all visitors and staff professionally and courteously.</li><li>Performs other related duties as assigned. &nbsp;</li></ul>Specific Duties and Responsibilities:<ul><li>May assist Security Managers with training and placement of Museum Attendants in accordance with established management plans. May assist Security Managers with distribution of materials or instructions to security staff and provide other administrative support.</li><li>Undertakes regular post (e.g. 4th floor/Lower Level/Calderwood Courtyard) as assigned. May rotate posts.</li><li>Collaborates with Visitor Services management and staff and/or Collections Management managers and staff to provide assistance and information to faculty, staff, students, and other visitors.</li><li>Monitors and controls access to the museums, ensuring no prohibited items enter the museums/galleries.</li><li>Demonstrates exceptional customer service and good judgement, establishing and maintaining productive relationships with co-workers and visitors.</li></ul>For the Art Study Center (4th floor posting): Provides services to visitors and colleagues; e.g. answers questions, gives directions, refers to other sources of information (i.e. Visitor Services) when appropriate. Engages with visitors and students to ensure a welcoming environment.<ul><li>Greets and assists staff, students, and faculty upon arrival.</li><li>Conducts the sign-in process for students and visitors, ensuring accurate records.</li><li>Directs visitors to the appropriate classrooms based on their schedule.</li><li>Provides basic information and responds to staff, students, and faculty inquiries.</li><li>Coordinates with other departments on the same floor to ensure smooth operations and communication.</li><li>Assists with managing the flow of foot traffic during peak hours.</li><li>Monitors and reports any issues or concerns to the appropriate department.</li><li>Maintains a professional and welcoming environment at the front desk.</li></ul>Basic QualificationsBasic Qualifications: Candidates MUST meet the following basic qualifications to be considered for this role: A minimum of three years of customer service experience is required, including administrative experience.&nbsp;Additional Qualifications and SkillsAbility to learn and follow procedures and adapt to new procedures; attention to detail; prior security experience highly desirable; training in (or ability to be trained in) CPR and/or first aid desirable. Demonstrated exceptional customer service and good judgment.Physical RequirementsAbility to patrol multi-story museum buildings for extended periods of time.&nbsp; Ability to see clearly in various lighting conditions. Must demonstrate excellent written and oral communication skills in English. Must be able to communicate clearly via speech and hearing, with or without corrective devices. Position requires the use of a radio for two-way communication and the wearing of an earpiece. Must be able to lift and use a fire extinguisher weighing 10 lbs., after being trained. &nbsp;Additional InformationYou will be required to wear a uniform provided by the museums.The Harvard Art Museums are open all year. This position will be scheduled to work on some holidays.Harvard University requires background screening. This position has a 3-month orientation and review period.&nbsp; Harvard University does not provide visa sponsorship. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.&nbsp; &nbsp;Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsThe Harvard Art MuseumsEver since their founding, the Harvard Art Museums—the Fogg Museum, Busch-Reisinger Museum and Arthur M. Sackler Museum—have been dedicated to advancing and supporting learning at Harvard University, in the local community, and around the world. Displayed in galleries that mix not only media but schools of art, the collection at Harvard is celebrated and interrogated within a larger story of artistic expression and historical and contemporary issues. The diverse collection is among the largest in the United States. Through research, teaching, professional training, and public education the museums strive to advance the understanding and appreciation of art.The museums value staff diversity and are committed to building a culturally diverse community. We encourage candidates from underrepresented groups to apply.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionMuseum Department Office LocationUSA - MA - Cambridge Job Code400004 Museum Attendant II Work FormatOn-Site Sub-Unit------------ Salary Grade000DepartmentSecurityUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningCriminal, IdentityScheduleFull time. 37.5 hours per week.&nbsp;Schedules:&nbsp;<ul><li>Monday, Tuesday, Wednesday, Thursday, and Friday, with Saturday and Sunday off from 9 am - 5 pm</li><li>Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday off 8 am - 4 pm</li><li>Sunday, Wednesday, Thursday, Friday, and Saturday with Monday and Tuesday off 9 am - 5 pm</li></ul>Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SS1

3,700 Jobs